Customer reviews from WalkingPad
WalkingPad - C2 Under Desk Treadmill Double Fold Walking Pad - Black
Average customer rating
4.4
(235 Reviews)
Rating breakdown 235 reviews
5 Stars
156
4 Stars
36
3 Stars
25
2 Stars
9
1 Star
9
82%of customers recommend this product.
(
37 out of
45)
Customer Reviews for WalkingPad - C2 Under Desk Treadmill Double Fold Walking Pad - Black
Customer Rating
2
on June 10, 2024
Posted by: Cynthia B.
I have experienced several issues.
1. Lost my balance and accidentally stepped on frame. Frame cracked off - poor design.
2. I purchased pad to go under as my stand up desk is on carpet. After a few months I started having a loud/popping noise when I walk on it. Reached out to support and was told it was because I have pad on carpet and the machine is flexing, so I should move to hard surface.
3. The remote WILL NOT work! I have tried everything and the only way to use is with my phone app. This is a huge problem because the preset speeds are either too slow or too fast. The only way to adjust speeds in between is with the remote. I have contacted support for help, they told me someone would email me.
1. Lost my balance and accidentally stepped on frame. Frame cracked off - poor design.
2. I purchased pad to go under as my stand up desk is on carpet. After a few months I started having a loud/popping noise when I walk on it. Reached out to support and was told it was because I have pad on carpet and the machine is flexing, so I should move to hard surface.
3. The remote WILL NOT work! I have tried everything and the only way to use is with my phone app. This is a huge problem because the preset speeds are either too slow or too fast. The only way to adjust speeds in between is with the remote. I have contacted support for help, they told me someone would email me.
Written by a customer while visiting WalkingPad
Customer Rating
2
on February 28, 2024
Posted by: Samantha .
I bought this a year ago, and had immediate issues. It doesn't stay level on the floor (and I have tried many different types and placed things under the walking pad) but it still wobbles with every step I take. Walking Pad replaced it with the same type of pad, but after a few weeks it went back to the same exact issue.
I have never been able to hook up the remote with eithre of the walking pads I received. I am goig on about 16 months of having it and it is extremely loud and I don't know how to fix it.
I want to love it so bad, but I have truly only had troubling experiences with this one and will be looking to purchase elsewhere in the near future unfortunately.
Written by a customer while visiting WalkingPad
Posted by: Augusta S.
Verified Purchase:Yes
It is very narrow, which means that I am constantly stepping on part of the tread and the side and nearly falling. The app is not recommended by Google Play, meaning it probably has viruses, which meant I couldn't walk faster than 1.9 mph until I hit .6 miles. I think this machine is probably overpriced and you can get one that is about the same from another company for way less money.
Written by a customer while visiting WalkingPad
Posted by: Anonymous
Verified Purchase:Yes
Wasn't as seamless to set up as expected. The remote was finicky and the battery wouldn't connect well. I finally go tit work. I made sure the belt was in place, and after 30 minutes of light walking it moved and shredded the material on it. After working with it, the belt doesn't stay in place well. Not sure what I will do.
Written by a customer while visiting WalkingPad
Posted by: Claudia F.
Verified Purchase:Yes
I spend a lot of hours on meetings and long working days. I was feeling bad about just sitting for 4-5 hours straight and not having more time to exercise. Now I use the walkingpad for some of the meetings throughout the day. Averaging 3 miles p/day and hoping to up the number. It helps me even have a better mood and handle stress better.
Written by a customer while visiting WalkingPad
Posted by: Eryn S.
Verified Purchase:Yes
I've been using it daily for a week and I LOVE it. It slides under my very narrow, old desk, which was hard to accommodate.
DO PAY ATTENTION when you start it up: you have to calibrate the belt so it doesn't pull left or right (easily adjusts with included allen wrench). If you fail to do this, you will ruin your treadmill belt.
Written by a customer while visiting WalkingPad
Posted by: Anitda P.
Verified Purchase:Yes
I have had it less than a month and already the belt is showing issues that it keeps sliding to one side to the point the belt’s thread is coming off on the bottom. I haven’t done anything wrong.
Response from WalkingPadBy March 27, 2023
Dear customer, I'm sorry I didn't see your message in time and I don't know if your problem was solved. Please contact the support team for help. If the problem is not resolved, you can return the machine and get a new walkingpad or a refund, Please learn more about the return policy at here: https://www.walkingpad.com/pages/return-refund-policy. Hopefully this will solve your problem
Written by a customer while visiting WalkingPad
Customer Rating
3
on January 3, 2024
Posted by: B L.
The walking pad works fine, and is easy to fold up. the plug somehow got pushed inside the body of the treadmill, but I was able to reconnect it at least once. The remote never worked for me, so I can only operate it with the app and the app is awful (read the app store reviews). Right now, the sync to apple health not working, but the "help" form in the app is also not working. The product is overall functional but not the highest quality and support is minimal to non-existent.
Written by a customer while visiting WalkingPad