Customer Reviews for WalkingPad - C2 Under Desk Treadmill Double Fold Walking Pad - Black
Customer Rating
3
on August 12, 2023
Posted by: Elizabeth D.
I love the WalkingPad but similar to another recent review, the tread (?) or actual mat keeps veering to the left side no matter what I do. I’ve oiled it and taken care of it since I got it back in January but the mat is fraying to a point where I don’t want to use it because I’m afraid it might just get worse? But it was getting me to walk 10k easily which is great
I love this walking pad! It feels safe to walk on and I can finally get my steps in during the day without having to worry about this heat. And best part it fits under my desk! Its awesome :)
Still setting up the home office but this foldable treadmill is great! Easy to use and jump on whenever I can get a quick walk in since it’s way too hot this summer to walk outside right now. Can’t wait to setup my desk so I can start getting steps while I work. Definitely recommend!
Super easy to use and has worked well for me. It nice to just be able to get some extra steps in while I watch TV and not have a huge treadmill that takes up a lot of space.
The walking pad works but it has a few fatal flaws 1) the band always leans to one side - you can fold it and it is loose enough to adjust then but once it is running again it goes to the very edge of one side 2) the app is pretty much useless which is concerning in as far as once the remote gives up it will be near impossible to control 3) when you fold it if you do not turn it off before you do so sometimes it will turn on - and attempt to run while folded which seems illadvised for the sake of the machine 4) a minor nitpick but none of the metrics on the interface have units - are we counting speed in km or miles? Same for distance
It is a lovely color and it does work but there are likely better walking treadmills out there - good luck
Response from WalkingPadBy WalkingPad, February 28, 2025
We apologize for the inconvenience caused. Regarding the belt issue, it is due to the belt being too loose. Please refer to this video for guidance on adjustment:https://www.instagram.com/stories/highlights/18034092986276004/ For the machine running while folded, we recommend turning off the machine before folding to avoid accidental startup. If not powered off, it could potentially cause damage, so please ensure the machine is turned off before folding. Lastly, thank you for your suggestion regarding the units. We have forwarded this feedback to our software team, and an update is in progress. We sincerely apologize again for the inconvenience, and if you have any further questions, please feel free to contact customer service.
I received the blue C2 model today and it was really easy to set up. The packaging was sturdy and other than it being heavy, it was straightforward to unbox. After making sure the belt was centered and on straight, I had to walk .6 miles to unlock speeds higher than 1.9 mph. I could have downloaded the app and unlocked the higher speeds that way, but I chose not to use the app and keep it simple.
I set it up under my desk and next thing I knew I'd been walking for 2 hours! 9k+ steps later, my legs and joints feet great. I'm looking forward to getting more steps in and getting my butt out of my chair!
5 stars because: - the buying process was easy - shipping was straightforward and took about a week - the treadmill was a breeze to set up - I like the look and feel of the treadmill. feels high quality - the remote is easy to use and responsive. it came with a battery! - after two hours straight of use, nothing troubling came up. so far so good!
The mat started coming apart today and we've had this for only 6 months, used it maybe every other week for a half hour at low speeds. I wish we would've invested in something with an actual warranty.
Response from WalkingPadBy June 29, 2023
Dear customer, don't worry, this is a minor problem. Please look out for an email from the after-sales service team. It may also appear in the trash.