Customer reviews from WalkingPad
WalkingPad - X21 Double Fold Treadmill With Speed Dial - Black
Average customer rating
4.4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
42
4 Stars
11
3 Stars
7
2 Stars
1
1 Star
2
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for WalkingPad - X21 Double Fold Treadmill With Speed Dial - Black
Posted by: SParkerVA
Verified Purchase:Yes
I just finally got to use it during the snow & ice storm that hit DC last weekend. This treadmill is fantastic! Easy to set up and take down to roll away. Very quiet and I really like the display info on the handle bar!
I would recommend this to a friend!
Written by a customer while visiting WalkingPad
Posted by: Andrea
from New York
Gender:Female
Verified Purchase:Yes
Happy with this purchase. Laying a pad below it cuts the minimal noise it makes while running. Love the app, the fold up is amazing. Looks really nice in our home gym.
I would recommend this to a friend!
Written by a customer while visiting WalkingPad
Customer Rating
1
Issues already after 3 months
on February 16, 2026
Posted by: sarah1
from Boston
Gender:Female
I bought this 3 months ago, and already there is issues with it and a bump along the ridge.
Working to get it resolved as it should be under warranty
No, I would not recommend this to a friend.
Written by a customer while visiting WalkingPad
Posted by: jrr
from San Diego
Gender:Female
Verified Purchase:Yes
This item is difficult to maneuver, folding is hard to do and if you plan on rolling this under your standing desk you must be very tall (I am so that's fine) but ifs super difficult to roll it under something. It's difficult to unfold and fold as well. It's VERY heavy so taking it up stairs required two people. I wanted to return it for a smaller folding model, but I never heard back from the company.
No, I would not recommend this to a friend.
Response from WalkingPadBy WalkingPad, February 27, 2026
Thank you for sharing your honest feedback — and we’re truly sorry to hear about your experience.
We understand how frustrating it can be when the unit feels heavier or harder to maneuver than expected, especially when moving it upstairs or positioning it under a desk. Your comments about folding and portability are very valuable to us, and we will be sure to share them with our product team.
We also sincerely apologize if you did not receive a timely response regarding your return request. Our support team was on a short holiday break recently, which may have caused an unexpected delay — but we absolutely should have followed up with you sooner.
Please contact us directly at contact@walkingpad.com
with your order number, and we will prioritize your case and help you arrange a return or exchange for a more suitable folding model.
We truly appreciate your patience and the opportunity to make this right.
— WalkingPad Support Team
We understand how frustrating it can be when the unit feels heavier or harder to maneuver than expected, especially when moving it upstairs or positioning it under a desk. Your comments about folding and portability are very valuable to us, and we will be sure to share them with our product team.
We also sincerely apologize if you did not receive a timely response regarding your return request. Our support team was on a short holiday break recently, which may have caused an unexpected delay — but we absolutely should have followed up with you sooner.
Please contact us directly at contact@walkingpad.com
with your order number, and we will prioritize your case and help you arrange a return or exchange for a more suitable folding model.
We truly appreciate your patience and the opportunity to make this right.
— WalkingPad Support Team
Written by a customer while visiting WalkingPad
Posted by: TAG
from Nashville, TN
Gender:Male
Verified Purchase:Yes
This is perfect for us! We have a Nordictrack 2750, but we use this more often because it's so easy to use at our desk.
I would recommend this to a friend!
Written by a customer while visiting WalkingPad
Posted by: Lucas B
from Grand Rapids, MI
Gender:Male
Verified Purchase:Yes
It makes a loud noise when doing the first fold after use. It sounds as if the rubber is sticking to the machine and you’re “un-sticking” it (think loud velcro). I definitely avoid putting it away when others are sleeping in the house. Other than that, it is great quality and I love using it at my standing desk.
I would recommend this to a friend!
Written by a customer while visiting WalkingPad
Posted by: Sheri G
from Des Moines, IA
Gender:Female
Verified Purchase:Yes
I absolutely love this walking pad so far. I’ve had it about a month and use it almost everyday for 30 minutes. I think my favorite feature is how it folds up nice and thin to fit along my bedroom wall. I have limited space so this is the reason I bought it, and so glad I did. The first time I tried to unfold it, I had to really push down, I hoped I wouldn’t break it, but now it works better when unfolding, probably just need that initial unfolding to get the parts working well. I would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting WalkingPad