Customer reviews from WalkingPad
WalkingPad - X21 Double Fold Treadmill With Speed Dial - Black
Average customer rating
4.4
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
45
4 Stars
11
3 Stars
7
2 Stars
1
1 Star
3
76%of customers recommend this product.
(
16 out of
21)
Customer Reviews for WalkingPad - X21 Double Fold Treadmill With Speed Dial - Black
Posted by: Rebecca
from Oakland CA USA
Gender:Female
Verified Purchase:Yes
I live in a small house so a folding walking pad is a game changer!
I would recommend this to a friend!
Written by a customer while visiting WalkingPad
Posted by: Vartan
from Arizona
Gender:Male
Verified Purchase:Yes
I can’t get past 6.0 and even a light job where the grip stalls and made me lose balance every 2-3 steps making it much more dangerous.
No, I would not recommend this to a friend.
Written by a customer while visiting WalkingPad
Customer Rating
5
Folds up to a very small space. Sturdy walking.
on June 23, 2026
Posted by: Sake
from Colorado
Gender:Female
Verified Purchase:Yes
So far I love this WalkingPad X21 Treadmill. It folds up easily and sort just disappears into my space. It's the perfect speed for me, as I'm not interested in running. Walking only for me please. I'm a bit nervous about it turning on by itself in the middle of the night (per some other reviews), so I just turn it off and that takes care of that. I'm very happy I purchased this item.
I would recommend this to a friend!
Written by a customer while visiting WalkingPad
Posted by: LDMusic
from Volcano, CA
Gender:Female
Verified Purchase:Yes
I LOVE my X21. It’s so simple to use. It’s easy to move to wherever you’d like each time you use it. I have a very small house, and I can’t fit a regular, stationary treadmill anywhere. My X21 tucks away neatly. I was worried that these portable treadmills would be a bit lightweight and feel “rickety” for lack of a better word, but my WalkingPad is solid and operates smoothly. Love the safety line. Already almost had an accident watching the ballgame and walking, and when the connection was lost, the belt stopped and helped me catch my balance. And it just looks pretty! lol. Coudn’t be happier; especially from a product ordered online which makes me nervous as so many things, sight unseen, can disappoint. The WalkingPad X21 does not disappoint.
I would recommend this to a friend!
Written by a customer while visiting WalkingPad
Posted by: Sheri G
from Des Moines, IA
Gender:Female
Verified Purchase:Yes
I absolutely love this walking pad so far. I’ve had it about a month and use it almost everyday for 30 minutes. I think my favorite feature is how it folds up nice and thin to fit along my bedroom wall. I have limited space so this is the reason I bought it, and so glad I did. The first time I tried to unfold it, I had to really push down, I hoped I wouldn’t break it, but now it works better when unfolding, probably just need that initial unfolding to get the parts working well. I would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting WalkingPad
Posted by: Lucas B
from Grand Rapids, MI
Gender:Male
Verified Purchase:Yes
It makes a loud noise when doing the first fold after use. It sounds as if the rubber is sticking to the machine and you’re “un-sticking” it (think loud velcro). I definitely avoid putting it away when others are sleeping in the house. Other than that, it is great quality and I love using it at my standing desk.
I would recommend this to a friend!
Written by a customer while visiting WalkingPad
Posted by: TAG
from Nashville, TN
Gender:Male
Verified Purchase:Yes
This is perfect for us! We have a Nordictrack 2750, but we use this more often because it's so easy to use at our desk.
I would recommend this to a friend!
Written by a customer while visiting WalkingPad
Posted by: jrr
from San Diego
Gender:Female
Verified Purchase:Yes
This item is difficult to maneuver, folding is hard to do and if you plan on rolling this under your standing desk you must be very tall (I am so that's fine) but ifs super difficult to roll it under something. It's difficult to unfold and fold as well. It's VERY heavy so taking it up stairs required two people. I wanted to return it for a smaller folding model, but I never heard back from the company.
No, I would not recommend this to a friend.
Response from WalkingPadBy WalkingPad, February 27, 2026
Thank you for sharing your honest feedback — and we’re truly sorry to hear about your experience.
We understand how frustrating it can be when the unit feels heavier or harder to maneuver than expected, especially when moving it upstairs or positioning it under a desk. Your comments about folding and portability are very valuable to us, and we will be sure to share them with our product team.
We also sincerely apologize if you did not receive a timely response regarding your return request. Our support team was on a short holiday break recently, which may have caused an unexpected delay — but we absolutely should have followed up with you sooner.
Please contact us directly at contact@walkingpad.com
with your order number, and we will prioritize your case and help you arrange a return or exchange for a more suitable folding model.
We truly appreciate your patience and the opportunity to make this right.
— WalkingPad Support Team
We understand how frustrating it can be when the unit feels heavier or harder to maneuver than expected, especially when moving it upstairs or positioning it under a desk. Your comments about folding and portability are very valuable to us, and we will be sure to share them with our product team.
We also sincerely apologize if you did not receive a timely response regarding your return request. Our support team was on a short holiday break recently, which may have caused an unexpected delay — but we absolutely should have followed up with you sooner.
Please contact us directly at contact@walkingpad.com
with your order number, and we will prioritize your case and help you arrange a return or exchange for a more suitable folding model.
We truly appreciate your patience and the opportunity to make this right.
— WalkingPad Support Team
Written by a customer while visiting WalkingPad