Customer reviews from medela.com
Medela - Pump In Style Hands-free Breast Pump - White
Average customer rating
3.7 out of 5
3.7
(127 Reviews)
Open Ratings Snapshot
Rating breakdown 127 reviews
5 Stars
43
4 Stars
37
3 Stars
25
2 Stars
14
1 Star
8
45%of customers recommend this product. 
(
13 out of 29
)
Best Buy Privacy Policy
Customer Reviews for Medela - Pump In Style Hands-free Breast Pump - White
Customer Rating
5 out of 5
5
Exclusive pumping for twins..
on September 20, 2024
Posted by: sxbb
from Arizona
Gender:Female
I got this pump through my insurance and I love it. I originally was using a wearable pump but since switching to this one, I’ve doubled my output. Highly recommend!
I would recommend this to a friend!
Response from medela.comBy Your Customer Solutions Team, September 25, 2024
Hi sxbb--- That's terrific to hear!
Written by a customer while visiting medela.com
Customer Rating
5 out of 5
5
I love this pump
on August 13, 2024
Posted by: bigpumper
This pump is perfect for when I'm working at my desk at work. I am fortunate to have a private area to work, but with the hands-free collection cups, I can continue virtual meetings without feeling uncomfortable. I have a lot of breast tissue (H cup) and these still sit perfectly in my bra
I would recommend this to a friend!
Response from medela.comBy Your Customer Solutions Team, September 3, 2024
Hi bigpumper--- We appreciate your positive feedback! Wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
1 out of 5
1
Not a fan
on July 25, 2024
Posted by: Bellyssa
from Ruskin, florida
Gender:Female
Not a fan of this pump. The milk storage part leaks out the bottom..
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, August 14, 2024
Hi Bellyssa--- We’re very sorry to hear about the issues with the Collection Cups leaking. This is not the experience we want for our moms. Please reach out to our Customer Service team at 800-435-8316 so we can help resolve the issue. We look forward to hearing from you!
Written by a customer while visiting medela.com
Customer Rating
3 out of 5
3
Suction nearly gone after a couple months
on July 11, 2024
Posted by: Chaoticbf
I pump once or twice a day on average and usually not with this pump as I have others (wearables + a spectra s2). So this pump has barely gotten used and yet the suction is just about gone now, with the wall adaptor. I've tried with replacement tubing and membranes with no difference. If I had bought instead of receiving this pump through insurance, I'd be mad. Instead I'm just disappointed.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, August 19, 2024
Hi Chaoticbf--- We're sorry to hear about the suction issues that you're experiencing. If you haven't already, please contact us at 800-435-8316 for assistance. We're here to help!
Written by a customer while visiting medela.com
Customer Rating
3 out of 5
3
In no world is this "whisper quiet"
on January 27, 2024
Posted by: Almostexclusivebf
from Bay area
Gender:Female
It is incredibly loud and in the beginning of my journey, this would have been an issue because I was pumping all through the night. Luckily I've gotten to the point that I only pump once and it's in the morning, otherwise this product would have been a complete waste of money. Otherwise, I'd say the product checks the other boxes you want it to hit. Also, in case you are unsure, the pump does to be plugged in work, but does have a "portable" option for a battery pack, too. But the pump and battery pack are rather large/heavy so it isn't something you'll be likely to do much with,.
No, I would not recommend this to a friend.
Response from medela.comBy Your Customer Solutions Team, February 6, 2024
Hi Almostexclusivebf--- Thank you for taking the time to share your honest feedback. Please never hesitate to reach out to us at 800-435-8316 with any questions or concerns. We'd be happy to help!
Written by a customer while visiting medela.com
Customer Rating
5 out of 5
5
Best pump
on December 1, 2023
Posted by: Thelms
from Pasadena,Maryland
[This review was collected as part of a promotion.] I got this pump a couple months ago and I’m so glad I did. I just had my third baby. I’m busy and the fact that I’m not stuck to a wall has been a game changer. Would 100% recommend this pump to everyone!!
I would recommend this to a friend!
Response from medela.comBy Your Customer Solutions Team, December 13, 2023
Hi Thelms--- We're thrilled to know that you're enjoying the portability that it offers!
Written by a customer while visiting medela.com
Customer Rating
5 out of 5
5
So convenient!
on November 6, 2023
Posted by: Cdomwoo
[This review was collected as part of a promotion.] This pump checks all the boxes. There are only three parts to clean and as a busy, working, new, first time mom, that is a must. Because I was wearing the pump in my bra, I wasn't tempted to watch the milk flow. I love that I can have both hands free while pumping. My milk output was fantastic. The included battery pack let me get things done around the house while I pumped. Overall, this is a great product and I for one highly recommend!
I would recommend this to a friend!
Written by a customer while visiting medela.com
Customer Rating
5 out of 5
5
Actually doubled my output
on October 31, 2023
Posted by: EliseA
from Michigan
Gender:Female
[This review was collected as part of a promotion.] I only pump a few times a day the rest of the time my daughter nurses. As she’s gotten older I’ve noticed my output is not as much and had to throw in another session. Since using this for a month now I’ve been able to cut those sessions down to 2 and less time because this pump has doubled my output. It’s also whisper quiet, super comfortable and a breeze to clean. The kicker is that I have yet to spill any milk going from cup to bag with no drips! Cannot thank medela enough for allowing me to test this out. Don’t hesitate just buy it. You won’t regret it
I would recommend this to a friend!
Written by a customer while visiting medela.com
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