Customer reviews from medela.com
Medela - Pump In Style Hands-free Breast Pump - White
Average customer rating
3.9
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
43
4 Stars
37
3 Stars
24
2 Stars
10
1 Star
5
57%of customers recommend this product.
(
13 out of
23)
Customer Reviews for Medela - Pump In Style Hands-free Breast Pump - White
Customer Rating
5
A great pump for multitasking mommas
on August 28, 2023
Posted by: LB1838
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel,qqq I got to try the Pump in Style Hands-free breast pump. My first impressions of this pump was that it's compact and lightweight. I liked the pumping cups and their relatively slim profile. I was pretty skeptical that this pump would have good suction due to its size, but I was definitely proven wrong.
My favorite things about this pump were the size and power. It is smaller than my normal pump, but it still allowed me to express the same amount of milk (other hands free options I've tried didn't even get me half of what I normally produce).
I also liked the hands free cups. I've tried similar products but these are by far better. Their profile is very slim and they have minimal parts which makes cleaning super quick and easy. I would pump at work and people would have entire conversations before realizing what I was doing. Transferring milk from the cups to bottles is also super simple with the easy pour spout. Sometimes the milk would get stuck, but I would just have to tilt it slightly to get the milk flowing again.
The pump operation was very simple. I liked that it switched from stimulation mode to expression mode automatically. Adjusting the suction was also simple with the + and - buttons. I would prefer to have a display with a timer but that is really my only complaint about this pump.
The pump also came with a battery pack to make it truly a pump on the go option. I was able to set it up and pump while driving which was super convenient for a working mom with lots of places to be. I think I'd prefer a car adapter (maybe there is one I could purchase, but there was not one out of the box). The pump seemed to work just as well with the battery pack as the wall plug. If I could add one thing it would be an indicator to let me know how much power was left.
Overall this was a fantastic pump. It has great suction power, is very convenient with the handsfree cups, and is lightweight for maximum portability. The Pump in Style Hands-free is now my go to pump.
Response from medela.comBy Your Customer Solutions Team, December 15, 2023
Hi LB1838--- Thank you for your honest review! We're so glad you have had a great experience. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
Great addition to my current routine
on August 28, 2023
Posted by: Grlma2022
[This review was collected as part of a promotion.] I am so happy I was able to test this through the stellar review panel. I decided I would test this pump out by adding it as a pump in between sessions, when I wanted to see if I could get some work done, or be mobile instead of plugged into a wall. I primarily use a pump buy a different brand that allows me to adjust each breast manually and has all the bells and whistles. I swore that was the only pump that would work for me however this one seem to allow me to break away from my usual, pumping location and still keep my milk production up with no noticeable change. I could easily see myself using this as a primary pump, and I find myself using it more and more. Highly recommend.
Written by a customer while visiting medela.com
Customer Rating
5
Great hands free pump
on August 28, 2023
Posted by: Christine
[This review was collected as part of a promotion.] I was given this breast pump to try as part of the Stellar Product Testing Panel. I was very excited to test out a hands free pump. I am currently exclusively pumping for my 7 month old and it was a great opportunity to be able to pump and work on other things at the same time.
The Pump in Style Hands-free Brest pump worked great for me. The pump had great suction. The amount of milk I was able to get was comparable to what I get with my traditional pump. It was easy to wear with sports bras, regular bras and nursing bras.
The pump comes with a plug in cord as well as a battery pack if you are away from an outlet. The battery pack was a great alternative to use while traveling. I took the pump with me on weekend getaway and it was nice to not have to worry about finding a place to plug in.
My one complaint about the pump was that the collection cups were a little difficult to assemble. At one point, the suction was not working for me and I could not figure out why. I disassembled and reassembled multiple times before I realized the cup was slightly ajar. It was difficult to get it to fully click in.
Overall, I loved the Pump in Style Hands-free Brest pump! It was great to be able to pump and do other things at the same time. I would definitely recommend the pump!
Written by a customer while visiting medela.com
Customer Rating
5
Wonderful and Efficient
on August 29, 2023
Posted by: Blessed247
[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel. Thank you, Stellar!
This is my first hands-free pump and I'm in love! I've had various other electric pumps over the last 15 years, but now wish I would've gotten a hands-free one much sooner! This pump combines the best of both worlds, giving you a super strong and efficient pump, while providing hands-free capability. I just loved this pump. I consider myself a big milk producer in general, so it is important to me that I have sufficient pump strength and an adequate collection system. This pump was great and quick, with more than enough power, and collection cups were able to hold up to 5oz each. While I can pump more than 5oz from each side, this was still enough for me most times - especially those before or after normal feedings pumping sessions. I was also able to finish most pumping sessions in less than 15 mins from start to finish. So really appreciate that!
There are 2 things I would advise users about, but these should not be received as negatives for this product, more so suggestions for how Medela could make this even better. 1) Be careful when you are removing the collection cups after pumping, as any milk remaining in the canal that did not make it's way into the cup itself, can spill out. I had this happen a couple times. 2) While you are hands-free, you are limited in mobility a little since the pump is a bit heavy and is connected via tubing to the collection cups, as well as the wall power adapter. If you're using the battery pack, you only have the first limitation. Would love for this to come with a rechargable battery that clips directly to the pump, and for a belt or fanny pack style accessory so one could wear it for complete mobility.
Overall this is an amazing pump! Strong, efficient and effective - everything I need as a busy working mom. As someone who dreads pumping, this hands-free pump makes it so much better, so I can really multi-task. Thanks, Medela!
Written by a customer while visiting medela.com
Customer Rating
5
GAME CHANGING PUMP
on August 29, 2023
Posted by: LizT
[This review was collected as part of a promotion.] GAME CHANGER. My baby is now 3 months old, and I have been using the Pump in Style Hands-free provided to me by the Stellar Product Testing Panel for the past month. I have 2 older children, and used a different pump 6/8 years ago, so was looking forward to an updated pumping experience this time around. Wow, did the Pump in Style give me that! It’s small. It’s easy. It’s strong. I can't say enough good things about it.
The collection cups are incredible - they only have 3 parts that fit together simply and snugly. It’s satisfying to hear the “click” as the pieces lock into place, knowing that they are secure and ready to go. They really do sit right in my normal or nursing bra, so can be super discreet as well as convenient. They are also very comfortable as they are shaped like the breast. I used the cups as sent, with the 24mm o-ring, so I did not test out how a different size worked.
My only complaint with the cups is that I couldn’t see through them as much as I would have like to make sure they were cupping the nipple correctly in order to pump the maximum amount. However, they are transparent enough to see the milk level, so I knew approximately when I should be finished pumping. There are tick marks on the side indicating ounces, which are labeled very faintly making it more difficult to see while the cup is sitting in the bra during pumping, but after a few sessions I could estimate the ounces based on the milk level, and after removing the cups I can see the ounce marks clearly. I really like that the cups sit nicely on the base (bottom of the cup) once removed, so the milk won’t spill while preparing the bottle or bag to pour into.
The cups hold about 5 ounces of milk. So far that has been sufficient, but I anticipate needing to pump more than 5 ounces per side in the future (I would sometimes get 6 or more with my previous children), so my plan is to just stop and empty partially into a bottle before continuing on. I believe this will be simple and quick. Emptying the cups is super easy, as they just need to be tipped upside down to pour into a bottle or bag.
Cleaning the cups is equally as easy. Take apart the 3 pieces, wash in hot water, and set to dry. It takes me less than a minute from start to finish! I also sometimes will stick them in the fridge between sessions so I don’t have to wash, and they work just as well (though a little cold on the skin) during the second pumping.
Noise level/usage - there is an obvious rhythm going on, so I wouldn’t have my volume on in a virtual meeting while pumping, but no one in the other room can hear it. I can continue sitting at my computer working while pumping without having to take an actual break and getting half undressed.
Suction strength - at first, I didn’t think the suction was strong enough as I wasn’t getting as much milk as I thought I should be. That was when I first started to pump though, in between direct breastfeeding. Now that I exclusively pump during the day, I am getting the volume of milk I expected and feel that the strength of the pump is just right. There is an option to increase or decrease the strength if needed.
The unit itself connects to the tubing, which is a closed system meaning the tubes don’t need to be washed. The tubing connects to the collection cups. There are two cups, but they don’t always need to both be used, as the tubing can tuck back into itself so that only cup can be used. The first few times I connected the tubing to the cups, I wasn’t sure I was connecting it properly because the connector didn’t seem to “pop” into the cups. That got better after a few uses and now it pops in as expected.
There is a battery pack which allows the unit to be used without being plugged into an outlet. I used this several times, but it ran the batteries down within 3 uses, so I switched to the plug. It’s nice to know it’s an option when I need to pump while not near a plug.
Overall, I am extremely happy with this pump. It is hands down better than my previous pump, and I am so excited that I will be able to take full advantage of it over the next few months or longer!
The collection cups are incredible - they only have 3 parts that fit together simply and snugly. It’s satisfying to hear the “click” as the pieces lock into place, knowing that they are secure and ready to go. They really do sit right in my normal or nursing bra, so can be super discreet as well as convenient. They are also very comfortable as they are shaped like the breast. I used the cups as sent, with the 24mm o-ring, so I did not test out how a different size worked.
My only complaint with the cups is that I couldn’t see through them as much as I would have like to make sure they were cupping the nipple correctly in order to pump the maximum amount. However, they are transparent enough to see the milk level, so I knew approximately when I should be finished pumping. There are tick marks on the side indicating ounces, which are labeled very faintly making it more difficult to see while the cup is sitting in the bra during pumping, but after a few sessions I could estimate the ounces based on the milk level, and after removing the cups I can see the ounce marks clearly. I really like that the cups sit nicely on the base (bottom of the cup) once removed, so the milk won’t spill while preparing the bottle or bag to pour into.
The cups hold about 5 ounces of milk. So far that has been sufficient, but I anticipate needing to pump more than 5 ounces per side in the future (I would sometimes get 6 or more with my previous children), so my plan is to just stop and empty partially into a bottle before continuing on. I believe this will be simple and quick. Emptying the cups is super easy, as they just need to be tipped upside down to pour into a bottle or bag.
Cleaning the cups is equally as easy. Take apart the 3 pieces, wash in hot water, and set to dry. It takes me less than a minute from start to finish! I also sometimes will stick them in the fridge between sessions so I don’t have to wash, and they work just as well (though a little cold on the skin) during the second pumping.
Noise level/usage - there is an obvious rhythm going on, so I wouldn’t have my volume on in a virtual meeting while pumping, but no one in the other room can hear it. I can continue sitting at my computer working while pumping without having to take an actual break and getting half undressed.
Suction strength - at first, I didn’t think the suction was strong enough as I wasn’t getting as much milk as I thought I should be. That was when I first started to pump though, in between direct breastfeeding. Now that I exclusively pump during the day, I am getting the volume of milk I expected and feel that the strength of the pump is just right. There is an option to increase or decrease the strength if needed.
The unit itself connects to the tubing, which is a closed system meaning the tubes don’t need to be washed. The tubing connects to the collection cups. There are two cups, but they don’t always need to both be used, as the tubing can tuck back into itself so that only cup can be used. The first few times I connected the tubing to the cups, I wasn’t sure I was connecting it properly because the connector didn’t seem to “pop” into the cups. That got better after a few uses and now it pops in as expected.
There is a battery pack which allows the unit to be used without being plugged into an outlet. I used this several times, but it ran the batteries down within 3 uses, so I switched to the plug. It’s nice to know it’s an option when I need to pump while not near a plug.
Overall, I am extremely happy with this pump. It is hands down better than my previous pump, and I am so excited that I will be able to take full advantage of it over the next few months or longer!
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi LizT--- It's so wonderful to hear that you're enjoying all the great features of the Pump In Style Hands-Free Breast Pump. Thank you for taking the time to share your honest feedback with us and other parents!
Written by a customer while visiting medela.com
Customer Rating
5
Pump anywhere with Ease
on August 30, 2023
Posted by: Pumps
[This review was collected as part of a promotion.] These pumps are amazing! If you’re a busy mom on the go, these are for you. I am someone who likes to keep busy and be out and about. I cannot always be with my little one for feedings. These pumps have given me some freedom back. I have pumped in the car, on a boat, and while sitting by the pool. Since you can pump with a battery pack, you have the freedom to pump wherever you are whenever you need to - without hunting down a private area with an outlet. The nice part is that you can still plug the machine into an outlet when you are at home. It’s like a 2-in-1 pump! I am someone that has struggled with other pumps in the past, but I never had any issues with this pump. It has maintained my milk supply to keep my little peanut well fed. One of the features that really stood out to me was the transparency of the pumps. It allowed for me to see if I was supplying while pumping. I highly recommend this pump! Thanks to the Stellar Product Testing Panel for providing me with this breast pump.
Written by a customer while visiting medela.com
Customer Rating
4
Love the cups
on August 31, 2023
Posted by: Mrsheslar3
[This review was collected as part of a promotion.] I absolutely love the Medela cups! They are so easy to use and clean. They fit well and are comfortable. I love the overall use and ease of the Medela cups I just wish it wouldn't have been paired with the pump in style pump. While the pump has the option to use a battery pack it still bulky and you have to carry it around so it's not exactly hands free and if you use the cord, your stuck in the same spot even though your handsfree and I wish the pump had a small vibration to help respond to it more but these cups are a hit!! Ireceived the product as part of the Stellar Product Testing Panel
Written by a customer while visiting medela.com
Customer Rating
5
Super easy and comfortable
on October 26, 2023
Posted by: Yaric
from Tucson, AZ
Gender:Female
[This review was collected as part of a promotion.] Previous to this pump I had the Spectra, it did it’s job fine this is my second time breastfeeding, and I’ve honestly tried so many.I loved trying this pump for two weeks before I wrote this review and found it so easy to use and super comfortable. I really appreciated both options of charging it and that you don’t have to wear a pump bra which I absolutely hate. My experience was overall an amazing one and I would definitely recommend. Medela provided me a Pump In Style Hands-free as part of the Medela Make The Switch Challenge
I would recommend this to a friend!
Written by a customer while visiting medela.com