Customer reviews from medela.com
Medela - Pump In Style Hands-free Breast Pump - White
Average customer rating
3.7
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
43
4 Stars
37
3 Stars
25
2 Stars
14
1 Star
8
45%of customers recommend this product.
(
13 out of
29)
Customer Reviews for Medela - Pump In Style Hands-free Breast Pump - White
Customer Rating
5
Awesome Hands free pump from excellent brand
on August 26, 2023
Posted by: Fierceashwee
[This review was collected as part of a promotion.] This hands free pump is great for a mama on the go! The suction was a bit tricky at first but overall I got similar out pump to my normal plug in pump. This is also perfect for working moms who need an Option that doesn’t require being tethered to a specific spot. This was also great when my baby who is combo fed needed to be held but I also needed to pump! It is honestly one of the best hands free pumps I have tried backed by a tried and true brand! If you’re on the fence, I highly recommend this hands free pump to any busy mom! Thank you so much to stellar panel for gifting this product to me to test.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi Fierceashwee---We're glad you found it to be one of the best! Thank you for your feedback!
Written by a customer while visiting medela.com
Customer Rating
4
Hands free but not mobile
on August 26, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I received this breast pump from the Stellar Product Testing Panel.
Overall, I did like this pump. I was able to pump basically the same amount as my primary pump which was great. It was also very easy to assemble and clean which I also liked. The cups were easy to sit up and would not spill easily either.
I don't have a fanny pack or anything to hold the pump and battery, so while this did make me hands free, it did not make me mobile because I still had to be plugged into the wall. If I used the battery pack, it was quite a lot to haul around. This would work well if you wanted to pump while working on the computer.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi--- Thanks for taking the time to share your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
2
High hopes but not a great pump
on August 26, 2023
Posted by: Milkingmama
[This review was collected as part of a promotion.] I received this breast pump from the Stellar Product Testing Panel in exchange for my honest feedback. I was really excited at the idea of trying a wearable pump that was as strong as a regular Medela Pump In Style but this wearable version was a disappointment. It is extremely noisy and needs to be plugged into an outlet or battery pack. There is no display so I couldn’t tell what setting the pump was on. But most of all, I did not pump much milk with this (maybe 3 oz vs. the usual 5-6 after 1 hr plus) and spent a lot of time trying to get my supply back up. I don’t recommend this pump due to it being difficult to use and the hit to my supply. I don’t think I want to try it again and instead willl stick to the spectra and Hakaa manual pump.
Response from medela.comBy *, Your Customer Solutions Team, August 29, 2023
Hi Milkingmama--- We're sorry to hear about your experience but appreciate your honest feedback. Please never hesitate to contact us at 800-435-8316 with any questions or concerns about your pump. We'd be happy to help!
Written by a customer while visiting medela.com
Customer Rating
3
Decent pump but not my favorite
on August 26, 2023
Posted by: Kristen
[This review was collected as part of a promotion.] I received this product as a part of the Stellar Product Testing Panel. I’m currently breastfeeding my fourth baby, using a hands free pump for the first time.
This pump was relatively comfortable and had good suction, and my milk yield was comparable to what I get with my usual pump.
That being said, the cups are bulky and the pump itself is too big for me to consider it portable. It has to be plugged in to the wall or a separate battery pack that takes 8 AAs, so if you are hands free and stationary it works well, not so much if you want to be able to move around. I wish the battery was at least rechargeable. The sound of the pump is moderate - not super loud but not subtle.
The parts are easy to put together and clean and I really like that each cup only has three pieces. It’s also nice that none of the pieces are tiny - they fit in the dishwasher well and they’re not easy to lose.
I wouldn’t dissuade a friend from getting this pump for use in an office or on the couch at home, but it’s not for someone looking to pump on the go.
Response from medela.comBy *, Your Customer Solutions Team, September 18, 2023
Hi Kristen--- Thank you for taking the time to share your honest feedback! Best wishes!
Written by a customer while visiting medela.com
Customer Rating
3
Hands free but could use improvements
on August 26, 2023
Posted by: Mmae
[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel but my opinions are my own. I've used the Medela PIS pump since my first baby in 2018 back when it was not a closed-loop system. With my second child, I used my PIS as my primary pump and purchased a fully in-bra style pump as a hands-free, mobile option. So I was excited to try this pump since it's a combo of the two styles I've used most frequently. Overall, I'd like to note that I don't like the actual pump as much as I liked the older version of the PIS. It's much louder, it literally vibrates on the table, and I don't like that I really have no idea what level suction I am on because there's no markings/indicators (just up or down buttons). The noise and vibration is a huge negative for me as I pump in the middle of the night in the same room as my husband and baby. The tubing is also another negative for me - while I like that you can plug one side of the tubing into the other side for single pump action, the tubing itself is SO stiff. I'm not sure if it will soften over time, but the stiffness makes it difficult to store and to get it to twist and turn the way you want. If you can get past all of that, the suction and rhythm of the pump is quality. It provides more power and milk out-put consistently than my other brand in-bra pump. The thing I like the most is that there are only 3 pieces to clean for the collection cups. I tend to pump more than 5oz during certain sessions and I can collect a little over 5oz in each unlike my other brand. The collection cups are comfortable to wear and don't put any unnecessary pressure causing clogs. I like that i can pump one side while nursing on the other because these cups hide in my bra, dont spill easy, and aren't gigantic. That feature is the selling feature in my opinion because those middle of the night feedings/pumping sessions can be combined into one session for me! The length of the flange is long enough for my elastic nipples that my output is the same as with the flange and bottle option with Medela (it's longer than the other in-bra brand i use which caused issues with output on the other brand). One thing that is inconvenient with the collection cups is that the markings on it are not per ounce - there are 4 lines but the 4th line indicates 5oz (see pics). I have no idea why Medela wouldn't just do 5 lines like they do on their bottles. Also, the lines are etched in instead of a black line so it makes it near impossible to see what volume you have when you are wearing them. If you don't care about knowing how much you pumped until the end, then it's not a big deal but sometimes I'm only pumping to relieve an engorged side and only want to pump 2-3oz. Overall, I think Medela has to make a few changes for this pump to be worthy of recommendations to other moms. But if you can get past the negatives noted above, I'd say it could be a useful pump to have.
Response from medela.comBy *, Your Customer Solutions Team, September 18, 2023
Hi Mmae--- Thank you for sharing your honest review! We appreciate your feedback as it helps us to improve upon our product. Wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
5
Comfortable Simple and Efficient
on August 26, 2023
Posted by: MamaW
[This review was collected as part of a promotion.] Thank you to Stellar Product Testing Panel for providing me with this breast pump to test out. Since I already love Medela products, I was very excited to try out this new hands free pump and I have nothing but positive things to say. First, the pump is very easy to clean and put together. I love that you also have the option to make it a single pump since I only pump on one side at a time to mimic how my baby nurses. The instructions were clear and easy to follow in setting it up. The pump itself was SO comfortable! I was easily able to find a suction strength that effectively removed milk but also felt comfortable to me. I love the simplicity of the functions of this pump. Although the cups are not very discreet, I love that they can fit right in my normal nursing or sleep bra. I normally use the Medela manual hand pump and I was able to remove as much milk and as quickly as my hand pump which I found impressive. Once I was done, the cups sit nicely on the counter and pour easily into the storage bags. No crying over spilled milk over here! This hands free pump is everything I could want in the simplicity, comfort, and efficiency of a pump, and I’m excited to continue using it!
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi MamaW--- We appreciate your excellent feedback. Thank you for choosing Medela!
Written by a customer while visiting medela.com
Customer Rating
5
Convenient and comfortable
on August 26, 2023
Posted by: Boymom3
[This review was collected as part of a promotion.] I exclusively pump for my 10 month old. I have tried several different pumps and the Pump in Style Hands-free pump is one of my favorites.
Pros of the pump:
-Quality: the pump and cups are well made and by a respectable brand. The cups didn’t leak and held plenty of milk. They are easy to assemble, just make sure you use the O ring when switching cup sizes.
-Comfort: the pump came with 2 different cup sizes, the 21mm cup fit me best with no pain or pinching. The cups fit easily into my bra.
-Battery Life: great battery life, it takes 8 AA batteries, I like that you have the option to plug the pump in or use the battery.
-Cleaning: the flange cup only has 3 parts (not including the O ring because you don’t have to remove it every time). It is super easy to disassemble and wash.
-Suction: This pump is very strong and has amazing suction power. I was able to get more milk with this pump than the hands free pump I was using previously.
-Hands-free Capability: I love that it’s hands-free, I am able to do other activities such as dishes or read books to my kids without worrying about them knocking the pump off.
Cons of this pump:
-Noise: the pump is fairly loud, it would be hard to pump discreetly.
-Portability: the pump is large and you have to be stationary when pumping.
In my opinion the pros definitely outweigh the cons and I would definitely recommend this pump to any pumping mom. Thank you to the Stellar Product Testing Panel for providing me with this pump to review!
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi Boymom3--- We're happy to know that it has become one of your favorites! Thank you for sharing your honest feedback. Wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
5
So easy to clean
on August 26, 2023
Posted by: Kfango
[This review was collected as part of a promotion.] I was given this breast pump to try as part of the Stellar Product Testing Panel. I have been pumping in conjunction with breastfeeding for four months now. I love with the Pump in Style Hands-free pump I am no longer tied to a plug in. It fits comfortably in my nursing bra. I am able and to put the pump remote in my pant waistband or pocket. I have been able to wash dishes, do laundry, vacuum, and mop/sweep. Also is a life saver to use in the car to and from my way to work. It’s so easy to use, great output, and oh so easy to clean. The ease of cleaning it has to be my favorite part. Very simple, and all parts are easy to take apart or assemble. I will say I am able to get more milk from my plug in pump. But not a huge amount more, so the Pump In Style Hands-free is still a great alternative.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi Kfango--- We're so glad you have had a great experience with the Hands-free Collection Cups!
Written by a customer while visiting medela.com