Customer reviews from medela.com
Medela - Pump In Style Hands-free Breast Pump - White
Average customer rating
3.7
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
43
4 Stars
37
3 Stars
25
2 Stars
14
1 Star
8
45%of customers recommend this product.
(
13 out of
29)
Customer Reviews for Medela - Pump In Style Hands-free Breast Pump - White
Customer Rating
4
Great Pump Option
on August 26, 2023
Posted by: Cocoa29
[This review was collected as part of a promotion.] I've tested this hands free pump apart of Stellar Product Testing for the past few weeks and really love this pump. I exclusively pump and I noticed instantly how well this pump empties me. Since the cup are hands free, I can feed the baby and pump at the same time saving me much more time throughout the day. My only complaint is the pump is not rechargeable. Having to use so many batteries to pump without being plugged into an outlet is not ideal. But if you don't mind being plugged into an outlet, this pump is great.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi Cocoa29--- We're so glad that you love it, and we appreciate your honest feedback as well!
Written by a customer while visiting medela.com
Customer Rating
3
A decent pump but not my 1st pick
on August 26, 2023
Posted by: Natalie
[This review was collected as part of a promotion.] I was initially excited when I heard I would be receiving this new pump from the Stellar Product Testing panel because I know lots of people who love their medela pumps, but overall I just wasn’t impressed. First off, there’s no screen or anything to show you how long you’ve been pumping or what speed or suction you’re pumping at. I thought maybe I could use the Medela app to track these things but this pump doesn’t seem to have bluetooth so things could only be entered manually into the app, which is a pain.
Second, the instructions for assembling the cups were too basic & too tiny, I had trouble understanding exactly how to get the o ring removed/reattached or how exactly to put the cups together at all, to be honest. There were QR codes that had videos to show you but even in the videos there’s were skipped or glossed over. This is my 4th breast pump so I troubleshooted until I finally got suction.
Third, yes this technically comes with the ability to pump remotely via a battery pack but kee in mind that battery pack is just something that requires 8 AA batteries to function. I didn’t actually try the pump using this method, but I am sure this would end up taking a lot of batteries over time if this were to be your sole pump while out of the house. This is definitely not ideal the ideal pump for a mom who works away from a wall outlet.
The only thing I did like was how the cups are see through all the way around so you can see your output well without having to stop pumping & remove the cup.
Yes it is a hands free pump so that is a plus, but still being plugged into a wall made doing some chores too difficult. And it didn’t seem to help my output simply because it was a plug-in pump versus a cordless pump. I plan on switching back to my previous pump & I probably wouldn’t recommend this pump to someone unless it was their only hands free option Fully covered by insurance.
Response from medela.comBy *, Your Customer Solutions Team, September 18, 2023
Hi Natalie--- Thank you for sharing your honest feedback, this helps us to continuously improve upon our designs. We're wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
5
Great hands free pump
on August 26, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I was previously using a different hands-free pump when I received this one as part of the Stellar Product Testing Panel. Overall I am very impressed with this pump! I have used it for close to two weeks now and much prefer it to my old one. I have a busy schedule and find a pump that I have to sit down to use quite constraining. This pump is hands-free, but also lightweight, so it isn't uncomfortable to leave on while walking around, sitting at a desk, or doing household chores. It is also very easy to clean and doesn't have many parts. It can fit comfortably into my bra, and the cups are shaped in a way that they don't dig in or cause discomfort while the vacuum pressure is on. It is also much quieter than other similar breast pumps that I have come across. I think it's important to mention, however, that the hands-free pumps are not quite as good at removing all your milk as the ones that require a plugged-in sit-down. While this may may be a deal-breaker for some, I think it's a reasonable trade-off for the freedom of being able to walk around and go about my day while pumping at the same time.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi--- Thank you for taking the time to share your honest feedback with us!
Written by a customer while visiting medela.com
Customer Rating
4
Overall Great Pump But Not Quite Hands Free
on August 26, 2023
Posted by: decentmelody
[This review was collected as part of a promotion.] I received this pump as part of the Stellar Product Testing Panel, and I was excited to try a hands-free pump from Medela! My first pump was a Pump In Style back in 2013, and these pumps have definitely gotten even better since then. It's not without its flaws, but it's a great pump. We'll start with the positives! I love that the battery pack is AA batteries because if your pump runs out of batteries, you don't have to wait for it to recharge, you can just swap the batteries out and get to pumping. For the most part, this pump is hands free, but it would be amazing with a belt bag to carry around the motor and the battery pack. There is an option for plugging into the wall if you're completely out of batteries or don't need to be mobile while pumping. The suction was good, and the cups fit into my bra really well. I actually pumped discretely while hosting my son's birthday party with a loose-fitting shirt on. I had a little trouble assembling the cups, but I did like that there weren't too many different parts for assembly and cleaning. I do wish there was an indicator on the pump to see how high/low the suction was; however, I LOVED that there is a let-down mode that automatically switches into the regular pump mode because I often forget with my other pump to switch from let down to regular mode. Overall, this pump is a great option. The downsides to this pump are it's not quite hands free and there are a lot of parts to keep connected while pumping. However, I did get two ounces on each side in about 15 minutes of pumping, and it was comfortable to use.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi decentmelody--- We appreciate your honest feedback and suggestions as it helps us to continuously improve upon our designs! Wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
4
Great product
on August 26, 2023
Posted by: WDMB921
[This review was collected as part of a promotion.] I received this hands free breast pump as part of the Stellar Product Testing Panel. I have had 5 different breast pumps, 3 being hands free. This BP is by far the lightest and most efficient in my milk supply output! I’m not sure what makes it increase my milk supply, but it did! Also, I wore this BP with friends in my home and they didn’t even know I was wearing it. The cups are not bulky and the machine is not noisy/loud. Highly recommend this pump!
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi WDMB921--- That's so wonderful to hear! Wishing you all the best!
Written by a customer while visiting medela.com
Customer Rating
5
Best breast pump
on August 26, 2023
Posted by: ABGreene
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me this awesome breast pump to try and review! I'll start by saying I love it. The pump I used before required a pumping bra in order to make it hands-free, and the Medela Pump In Style does not. The cups just sit right inside your regular bra! You can use the pump either corded (plugged into a wall) or cordless with the included battery pack, which requires four AA batteries. The pumps are very comfortable, so I was actually able to work some on my PC while pumping. There are only three parts per pump, so cleaning afterwards is a breeze! My favorite part of the whole thing is that the pump is totally portable. You can stash it into a diaper bag or large purse for trips and the battery pack even allows you to comfortably and discreetly pump in your car if needed.
One last thing that I'd like to mention is that using this pump did in fact increase my milk production - not significantly so, but around an ounce per pump. I'm sure this is something that will vary by user but I wanted to point that out because the pump is advertised as being able to increase production.
Overall, this is a very comfortable, practical, amazing little pump that I would recommend to any and every breastfeeding/exclusively pumping mother.
One last thing that I'd like to mention is that using this pump did in fact increase my milk production - not significantly so, but around an ounce per pump. I'm sure this is something that will vary by user but I wanted to point that out because the pump is advertised as being able to increase production.
Overall, this is a very comfortable, practical, amazing little pump that I would recommend to any and every breastfeeding/exclusively pumping mother.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi ABGreene--- We're ecstatic to know that you love it! Thank you for your great review!
Written by a customer while visiting medela.com
Customer Rating
3
Overall good pump
on August 26, 2023
Posted by: Erica
[This review was collected as part of a promotion.] I received the Medela Pump In Style Hands-free through the Stellar Product Testing Panel. Automatically, when I saw “hands-free”, I thought that I would be able to roam the house and get things done while pumping. I was disappointed to see that, though a battery pack is an option, I still had to carry the decent sized pump around with me. So, for me, multitasking was not a thing. The only advantage of this pump was that I didn’t have to use a pumping bra, and could just slide the collection cup into whatever bra I happened to be wearing.
I did feel like the pump had good suction, and I liked that it was see through and I could determine when I was done based on my flow. My supply neither increased or decreased while using this pump, which was perfectly fine with me. It was also fairly easy to clean and assemble. Overall, I feel like this is a good pump and I will continue to use it. It just does not fit my description of hands free.
I did feel like the pump had good suction, and I liked that it was see through and I could determine when I was done based on my flow. My supply neither increased or decreased while using this pump, which was perfectly fine with me. It was also fairly easy to clean and assemble. Overall, I feel like this is a good pump and I will continue to use it. It just does not fit my description of hands free.
Response from medela.comBy *, Your Customer Solutions Team, September 18, 2023
Hi Erica--- Thank you for your honest feedback. We're wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
3
I really wanted to love this
on August 26, 2023
Posted by: ElvenBEE
[This review was collected as part of a promotion.] I was really excited by the concept, but this was a miss for me. I loved the shaping and simplicity of the pumping "cups"; they were so easy to use and clean. It was also helpful to pump one side while breastfeeding on the other (without needing a hand to hold it in place). However, for whatever reason, it simply failed to get more than about a teaspoon of milk each time I used it. I'm not sure if this has to do with the size or not; the pump comes with 21mm and 24mm, while I usually use a 28mm flange. I also found the pump suction feeling to be rather odd. I never felt like it was actually suctioning the nipple, though I made sure that it was fully sealed/suctioned in place. So, ultimately, I wanted this pump to work but found it didn't perform for me. I received this product for free in exchange for my honest review, as a member of the Stellar product testing panel.
Response from medela.comBy *, Your Customer Solutions Team, September 18, 2023
Hi ElvenBEE--- We're sorry to hear that! Please consider contacting our Customer Service team directly at 800-435-8316 so we can do our best to assist you with this.
Written by a customer while visiting medela.com