Customer reviews from medela.com
Medela - Pump In Style Hands-free Breast Pump - White
Average customer rating
3.7
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
43
4 Stars
37
3 Stars
25
2 Stars
14
1 Star
8
45%of customers recommend this product.
(
13 out of
29)
Customer Reviews for Medela - Pump In Style Hands-free Breast Pump - White
Customer Rating
3
Decent
on August 27, 2023
Posted by: Pump
[This review was collected as part of a promotion.] Overall, I feel like there are better products on the market.
Pros:
Small and compact size
Hands free cups
One connection point
Powerful suction
Small and compact size
Hands free cups
One connection point
Powerful suction
Cons:
Has to be plugged in
Battery pack requires excessive amount of batteries
Loud when running
No screen to see settings or timer
Has to be plugged in
Battery pack requires excessive amount of batteries
Loud when running
No screen to see settings or timer
This product was part of the Stellar Product Testing Panel.
Response from medela.comBy *, Your Customer Solutions Team, September 18, 2023
Hi Pump--- We appreciate your honest review!
Written by a customer while visiting medela.com
Customer Rating
5
MUST HAVE For Multitasking Mamas
on August 27, 2023
Posted by: JSchurk
[This review was collected as part of a promotion.] This is now my go-to pump. I choose it over my hospital rated pump even. But it did take a bit for me to adjust to it.
At first, I felt like I wanted to love this product but found that I really didn’t like it much. I hadn’t used a hands-free pump before and wasn’t sure really what to expect from it, but had high expectations. After a little bit more time using it, I came to really LOVE it for many reasons.
I found myself pumping while cooking dinner, doing dishes, doing work, playing with my baby, taking care of my older 2 kids. I was no longer stuck holding the flanges to make sure I expressed as much milk as possible but now I could put the flanges on and use both hands to do something else. This has been new and exciting for me.
I am incredibly thrilled with the milk expression I get from using this pump. It’s similar to my other hospital grade pump BUT I don’t have to hold the flanges in order to express the same amount of milk!
My favorite feature about it is how fast you can start pumping. It’s super easy to assemble and all you have to do is pop it in your bra, attach the tubes, and hit start. BOOM. That’s all. No more switching to a pumping bra, then carefully placing the flanges, then attaching the tubes, then starting the pump all while holding the flanges to keep the milk expression efficient. Your bra does that for you. Not having to change your bra is super impactful. And having your hands be free is obviously a huge bonus.
I do have some suggestions for new users- don’t be discouraged if you hate it at first. It’s an adjustment. When it comes to transferring your milk to a bottle or bag, you will get the hang of it quickly. It’s easy to simply use the holes at the top and pour the milk from there, this scared me the first few times but it worked perfectly.
I do wish that the pump itself were smaller so you could just attach it to your clothes or put it in your pocket but I understand that this is the most popular pump and this pump isn’t small. I wish it came with like a fanny pack or something. Other than that, I love it! It’s now a must have of mine.
At first, I felt like I wanted to love this product but found that I really didn’t like it much. I hadn’t used a hands-free pump before and wasn’t sure really what to expect from it, but had high expectations. After a little bit more time using it, I came to really LOVE it for many reasons.
I found myself pumping while cooking dinner, doing dishes, doing work, playing with my baby, taking care of my older 2 kids. I was no longer stuck holding the flanges to make sure I expressed as much milk as possible but now I could put the flanges on and use both hands to do something else. This has been new and exciting for me.
I am incredibly thrilled with the milk expression I get from using this pump. It’s similar to my other hospital grade pump BUT I don’t have to hold the flanges in order to express the same amount of milk!
My favorite feature about it is how fast you can start pumping. It’s super easy to assemble and all you have to do is pop it in your bra, attach the tubes, and hit start. BOOM. That’s all. No more switching to a pumping bra, then carefully placing the flanges, then attaching the tubes, then starting the pump all while holding the flanges to keep the milk expression efficient. Your bra does that for you. Not having to change your bra is super impactful. And having your hands be free is obviously a huge bonus.
I do have some suggestions for new users- don’t be discouraged if you hate it at first. It’s an adjustment. When it comes to transferring your milk to a bottle or bag, you will get the hang of it quickly. It’s easy to simply use the holes at the top and pour the milk from there, this scared me the first few times but it worked perfectly.
I do wish that the pump itself were smaller so you could just attach it to your clothes or put it in your pocket but I understand that this is the most popular pump and this pump isn’t small. I wish it came with like a fanny pack or something. Other than that, I love it! It’s now a must have of mine.
Thank you to Stellar Product Testing Panel for choosing me for this pump! It’s been life changing, I am blessed.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi JSchurk--- We're so happy to know that the Pump In Style Hands-free Breast Pump has worked well for you! Thank you for sharing all of your great feedback with us. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
5
Pump in style and in love
on August 27, 2023
Posted by: Kmills
[This review was collected as part of a promotion.] I received this pump as a part of the Stellar Product Testing Panel. I am historically an “almost-enough-er” and was hoping that this pump would be at least equivalent in milk removal efficiency to others I tried. To my pleasant surprise, it was very effective at removing milk, with the added bonus of being hands free! Pumping can be so difficult for me with both a 3 month old and a 2 year old at home. To be able to use my hands and do a little bit of multitasking was a game changer. I will definitely be enjoying this pump, and I highly recommend to others!
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi Kmills--- That's terrific to hear! Thank you for your positive feedback!
Written by a customer while visiting medela.com
Customer Rating
2
Just find wearable pump
on August 27, 2023
Posted by: mommaof2
[This review was collected as part of a promotion.] I received the Medela Pump in Style pump to test as part of the Stellar Reviews testing panel. This is my honest review as a mom of two who has used a variety of pumps from hand pumps to tubeless wearable pumps.
I was excited when I first opened this product. Pumps that go in your bra are so convenient, especially when a toddler is around! You can easily stick it in your regular bra and the tubes can be hidden and out of the way under your shirt. The bottles are quite large so it is definitely noticeable that you are pumping. It is as loud as other hospital grade pumps I’ve used so you can hear it too. Although more convenient than having bottles hanging from a pumping bra, it is definitely not discrete.
As an experienced pumper, the first time I used this pump I was surprised to have milk leaking on me. The way that the bottles close horizontally makes this very easy to happen. They have to be clicked together perfectly to not leak from the bottom.
I was disappointed in the battery system of this pump. It has to be plugged in to either the wall or the battery pack. The pump itself is not chargeable. With all of the chargeable and wearable pumps on the market, this is a huge downfall to me. So this is a fine wearable pump but it is not the most convenient on-the-go pump.
Response from medela.comBy *, Your Customer Solutions Team, September 14, 2023
Hi mommaof2--- We're sorry to hear that your experience wasn't what we had hoped. Please consider contacting us at 800-435-8316 so our Customer Service team can do our best to help. Best wishes!
Written by a customer while visiting medela.com
Customer Rating
4
Nice Hands Free Pump
on August 27, 2023
Posted by: MedelaHandsFreePump
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this breast pump. The best feature about this pump is that it is hands-free! I was able to pump and carry my child around, meal prep, and even pump in the car on a road trip with the battery pack. This pump was easy to assemble and easy to clean with only three pieces. The pump has a strong enough suction that I was able to use it on a daily bases without affecting my milk supply.
The major issue I found with the pump is that it does not have an indicator of how long you have been pumping. The pump does automatically switch to the Expression phase after one minute. It is easy to loose track of time when multitasking and I would often forget how long I was pumping for. The motor is loud and this can be a distraction for those women wanting to pump at their desk at work or in the middle of the night. The motor has a nice carry-loop feature but can be heavy to carry/hold after awhile.
Overall, this is a nice hands-free pump with a strong suction.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi MedelaHandsFreePump--- It's great to know that you enjoyed the portability of the pump! We appreciate your honest feedback. Wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
4
Easy Setup and Use
on August 27, 2023
Posted by: Suzanne
[This review was collected as part of a promotion.] This is a great pump option for anyone who likes to pump while sitting at a desk or on the couch. Although small, the pump body is quite heavy, so this would not be an ideal pump for moving around with. It does come with a separate battery pack, so if you wanted to use it while driving or traveling that would be an option. Setup for the pump and cups was extremely quick and simple, since there are very few parts.
The cups have pros and cons. I loved that each cup only consisted of 3 parts, so it is very easy to clean and dry. I didn’t love how large the cups were. I tend to only produce about 3oz per side when I pump, so a very large cup is just uncomfortable and not discrete for me personally. I would love if there was a thinner cup option for those who would prefer it. They do provide two different flange sizes with the pump, so there was no need to buy extra parts like with some other brands.
The only other thing I would change about this pump, is that there is no screen to show the time or levels at which you are pumping. I have become very accustomed to having that, so it took a little getting used too and I felt like it was just a guessing game of picking a level each time.
Overall, I think the compact size, suction, and minimal parts make this a great pump for someone who needs to be hands free while sitting and pumping. Thank you to the Stellar Product Testing Panel for letting me test this out!
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi Suzanne--- We appreciate you taking time to share your honest feedback with us and other parents out there!
Written by a customer while visiting medela.com
Customer Rating
5
Very comfortable
on August 27, 2023
Posted by: MinkieMomma
[This review was collected as part of a promotion.] I think that this is a very nice, very comfortable pump. I have used other hand free pumps and they look awkward and almost always leak. I felt like this one was less obvious and I didn't have any problems with leaking. I was able to pump in my car on my way to work. I also used it while I was doing chores at home. I only pump when i am not around my baby so I don't really know if it impacted my supply positive or negative. Overall I like the convenience of being hands free. It really frees me up to do other things. I recieved the product as part of the Stellar Product Testing Panel.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi MinkieMomma--- We're happy to hear about your experience with the Pump In Style Hands-free Breast Pump. Thank you for your review!
Written by a customer while visiting medela.com
Customer Rating
4
Nice pump
on August 27, 2023
Posted by: Tweety020275
[This review was collected as part of a promotion.] I received this breast pump from the Stellar Product Testing Panel. This beat pump has great suction and I loved that it came with different sizes of nipple flanges. This has nice battery power, however it's not fully hands free as you do have to carry the pump with you, but it's still better than having a cord. The pump does fit nicely inside of a bra and did have great suction. Nice little pump!
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi Tweety020275--- Thank you for your honest feedback! Wishing you all the best!
Written by a customer while visiting medela.com