Customer reviews from medela.com
Medela - Pump In Style Hands-free Breast Pump - White
Average customer rating
3.9
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
43
4 Stars
37
3 Stars
24
2 Stars
10
1 Star
5
57%of customers recommend this product.
(
13 out of
23)
Customer Reviews for Medela - Pump In Style Hands-free Breast Pump - White
Customer Rating
3
Decent
on August 27, 2023
Posted by: Pump
[This review was collected as part of a promotion.] Overall, I feel like there are better products on the market.
Pros:
Small and compact size
Hands free cups
One connection point
Powerful suction
Small and compact size
Hands free cups
One connection point
Powerful suction
Cons:
Has to be plugged in
Battery pack requires excessive amount of batteries
Loud when running
No screen to see settings or timer
Has to be plugged in
Battery pack requires excessive amount of batteries
Loud when running
No screen to see settings or timer
This product was part of the Stellar Product Testing Panel.
Response from medela.comBy *, Your Customer Solutions Team, September 18, 2023
Hi Pump--- We appreciate your honest review!
Written by a customer while visiting medela.com
Customer Rating
4
Great for Multitasking Moms
on August 27, 2023
Posted by: MIG3
[This review was collected as part of a promotion.] My overall impression of this breast pump that I was given to try as part of the Stellar Product Testing Panel is that it is a quality pump that allows for multitasking. The collection cups fit easily into my nursing bra and are a breeze to empty into the freezer bags I use, and taking them apart to clean was also a simple process. The pump is small but powerful and is very efficient at removing milk. It is also simple to use and has just a few buttons to adjust the strength. I really appreciated how I could do tasks with my hands while pumping as this is not something I have
previously been able to do. I was able to hold my fussy baby and also help my older children all while still pumping. I cannot give this pump five stars though because while it does work well, I would not call it a portable pump because the pump itself while not huge, is still too big to put in your pocket and can't be clipped to you so you would still have to hold it if you walk around. Also, although it does come with a battery pack that you can use instead of plugging it into an outlet, this is not very practical for moms hoping to never have to use the outlet as you would be changing out the batteries very often and the battery pack adds to the bulkiness of the pump. If the pump were somehow either smaller or had a clip and was able to be charged, it would be the perfect pump for moms on the go. Overall though, it is still a great option for moms tired of having to hold the bottles of pumps while they pump and could definitely encourage more pumping for those too tired to do it very often.
previously been able to do. I was able to hold my fussy baby and also help my older children all while still pumping. I cannot give this pump five stars though because while it does work well, I would not call it a portable pump because the pump itself while not huge, is still too big to put in your pocket and can't be clipped to you so you would still have to hold it if you walk around. Also, although it does come with a battery pack that you can use instead of plugging it into an outlet, this is not very practical for moms hoping to never have to use the outlet as you would be changing out the batteries very often and the battery pack adds to the bulkiness of the pump. If the pump were somehow either smaller or had a clip and was able to be charged, it would be the perfect pump for moms on the go. Overall though, it is still a great option for moms tired of having to hold the bottles of pumps while they pump and could definitely encourage more pumping for those too tired to do it very often.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi MIG3--- We appreciate your honest feedback and suggestions! This helps us to continuously improve our designs. We're wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
4
Handsfree Pump
on August 28, 2023
Posted by: Tink85
[This review was collected as part of a promotion.] Thanks to Stellar Product Testing Panel for providing me with the Medela Hands-free Pump. It was an interesting experience. Like the name suggests it is indeed hands-free. I was able to use both a breastfeeding bra and regular bra while using the pump. The instructions are pretty simple to follow. The collection cups are clear so you know that you're, breasts, sitting in them correctly. You can work on the computer or whatever you need to do without it getting in your way. Once done, the collection cups are disconnected from the tubes and sit perfectly on the table. There are slots at the top of the cups for easy pouring into bottles or storage bag if you need to. There are multiple speeds of suction, 10, for personalized flow. When you're in a hurry the hands-free pump is SUPER easy to clean. It also came with two plugs: one for batteries and the other for electricity.
The cons and why I gave 4/5 stars is because while I do love this pump you still need to carry the breast pump machine until you sit somewhere. If you're using the battery operated mode you could hook it to your pants. So you still have extra equipment but it's lightweight.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi Tink85--- Thank you for sharing your honest feedback with us!
Written by a customer while visiting medela.com
Customer Rating
4
Great Pump for busy Moms
on August 28, 2023
Posted by: Mom23
[This review was collected as part of a promotion.] The Medela Pump in Style Hands-free is my new favorite pump. I have three girls ages five and under, my youngest is seven months. I have been breastfeeding and pumping for five years and about four months straight now. This pump makes multi tasking possible. If I am sneaking in an extra session during the day my hands are available to assist my children with anything they may need. I can make them a snack, clean up dirty hands, fold the laundry. I can also eat a snack myself, as you know busy moms tend to get busy. The hands-free collection cups are easy to assemble, and clean with only three parts. The cups hold five ounces in each cup, they pour into storage bags fairly easily. The cups are lightweight and comfortable to wear. They fit under both my nursing bra and gown so I didn’t have to buy any special clothing to use this pump. I love that true to the Medela brand the parts seem to be interchangeable which helps when you’re in a hurry and miss placed something. I love that this pump comes with a wall plug and a battery pack so you have the option to unplug from the wall and move about when pumping. The only thing I dislike is the controls are only plus and minus. It takes a bit to find the speed that works for you, and then trying to find that same speed on the next pump can be tricky. Maybe with continued use it will be easier to manipulate over time. All in this is a great pump and I love the hands-free cups. I recommend this to any mom looking for a pump to aid in their breastfeeding journey. Thanks to the Stellar Product Testing Panel for providing me with this breast pump for my honest review.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi Mom23--- We're happy to hear that the Pump In Style Hands-free Breast Pump made multi-tasking a bit easier! Thank you for sharing your honest feedback!
Written by a customer while visiting medela.com
Customer Rating
4
Easy hands free pumping
on August 28, 2023
Posted by: Alex
[This review was collected as part of a promotion.] I received the Pump in Style Hands-free through the Stella Product Testing Panel.
Pumping moms know that what matters most at the end of the day is getting as much milk as possible. If I HAVE to pump, then I want it to be as productive as possible. For that reason, I’ve avoided hands-free pumping options.
To test the effectiveness of this pump, I alternated days with another traditional pump to compare output. I was very pleasantly surprised to find that I often got the same amount of milk. However there were some days that I got a full ounce less (I typically pump about 5-6 ounces in a nighttime session). What I decided is that it wasn’t properly centered sometimes. And while the collector is transparent, I still couldn’t really see well enough to adjust it easily.
I LOVED the hands free option. I was able to relax much easier and I loved the battery pack which makes pumping in the car an option. It was also very discreet but a little loud.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi Alex--- We appreciate you sharing your experience with us!
Written by a customer while visiting medela.com
Customer Rating
3
Convenient for at home only
on August 28, 2023
Posted by: CShel
[This review was collected as part of a promotion.] I am an exclusively pumping mom of all almost 10 month old. Stellar review panel sent me the Medela Pump in Style hands free in return for an honest review of my experience using it. To begin with the pump is relatively easy to assemble, but you do have to make sure it clicks when you put it together or the suction is poor. The cups fit well into a nursing bra for me, but they are far from subtle, so even with the included battery pack to allow it to work unplugged from the wall (which requires extra batteries, which makes it harder to use on the go) I don’t know that I would use it out of the house. Additionally, I don’t know that the cups would fit well on larger breasted women. I’m relatively medium in that area and they fit OK for me. Suction was good once I had everything fully put together correctly and I did like how customizable that aspect of things was. There are 10 settings, and so I was able to find one that worked well for me. I noticed that I got about the same amount of milk that I did from other pumps that I’ve tried, but I also noted that the cup started to pull away slightly from my breast towards the end of the cycle, so someone who produces a lot of milk might find that it leaks. Overall the Medela pump in style hands-free is probably a good option for home use if you don’t produce a very large amount of milk for example that would require you to switch the 5 ounce collection cups midway. The battery pack does last a few uses but having to remember to bring extra AA batteries, makes it a little less convenient as a travel option if you’re not going to have Ready access to it while charging plug. In terms of pumps that fit entirely within your nursing bra, I think that this pump is really on the right track about a lot of things, but it needs some tweaks to make it really convenient for moms who are trying to get other things done while pumping.
Response from medela.comBy *, Your Customer Solutions Team, September 18, 2023
Hi CShel--- Thanks for taking the time to share your honest review. We appreciate all your feedback!
Written by a customer while visiting medela.com
Customer Rating
5
Comfortable and Easy to Use
on August 28, 2023
Posted by: sari06
[This review was collected as part of a promotion.] Overall, I really like the Pump in Style Hands-free pump. My favorite part is that it’s only 3 parts to put together or take apart and wash. It is super quick and simple. Compared to other pumps I’ve used that have cups that fit into your bra, I thought these were a more comfortable right away on the first try. I was expecting a learning curve like others but was pleasantly surprised! I almost didn’t even realize I was wearing them and pumping it was so comfortable. I liked that there wasn’t a special pumping bra I needed to buy. I put these right into my everyday nursing bras I wear and haven’t had any fit issues.
I started using this pump after my milk supply dropped from being sick. My supply did come back and has held steady. I think the comfort and ease I felt using this pump played a part in that.
As far as multitasking, I was able to do some, as long as I was sitting. For me, the motor was bigger and heavier than I expected, so even with the battery pack charger versus the outlet charger, I wouldn’t be slipping it all into my pocket and walking around with it. I was able to have my 4-year old sit comfortably in my lap and read a book with her while I was pumping. That’s something she couldn’t do with the traditional hands free pumps that had they bottles sticking out so that’s a win in my opinion.
The only additions or changes I would maybe like to see would be a built in timer so you can see how long you’ve been pumping for, though it will shut off automatically after 30 minutes. Also, I think it would be nice to see the level of suction you’re on. You can push buttons to turn it up or down but you don’t know the actual level. That’s more of just a curiosity on my part though. The pump has been comfortable, easy to use and helpful with my supply so with all the options that are out there, I definitely think this one is worth it. Thank you Stellar Product Testing Panel for providing me with this breast pump.
Response from medela.comBy Your Customer Solutions Team, December 14, 2023
Hi sari06--- We appreciate your feedback and love hearing your suggestions as well. Wishing you the best!
Written by a customer while visiting medela.com
Customer Rating
3
Was not the right pump for me
on August 28, 2023
Posted by: Leeashjay
[This review was collected as part of a promotion.] I am excited that Stellar testing panel provided the opportunity for me to test this pump and wanted to share my honest review. Let me start off by saying is not a bad pump it’s just not my favorite pump. What I loved was that the pump was compact and portable, I personally didn’t mind the noise level off the motor and the pump was comfortable to wear and very easy to clean.
What I dislike about the pump was how they functioned. I felt as if it did not empty me well like my wall pump. This to me is a huge factor which caused me to dislike the pump. I also noticed a decrease in ounces, when pumping with the Madela pump in style hands-free each time. I felt like the suction capability was not strong enough. I plan to still use the pump but more than likely will be a back up to my current pump when I’m looking to travel light and discreetly pump. The pump leaks at times but once you figure out how to set them in the right position it’s less like to happen. Overall this would not be a pump I would recommend but I would encourage anyone who isn’t looking for strong suction to give it a chance .
What I dislike about the pump was how they functioned. I felt as if it did not empty me well like my wall pump. This to me is a huge factor which caused me to dislike the pump. I also noticed a decrease in ounces, when pumping with the Madela pump in style hands-free each time. I felt like the suction capability was not strong enough. I plan to still use the pump but more than likely will be a back up to my current pump when I’m looking to travel light and discreetly pump. The pump leaks at times but once you figure out how to set them in the right position it’s less like to happen. Overall this would not be a pump I would recommend but I would encourage anyone who isn’t looking for strong suction to give it a chance .
Response from medela.comBy *, Your Customer Solutions Team, September 18, 2023
Hi Leeashjay--- We're sorry to hear that you experienced suction issues with your pump. Please consider contacting us at 800-435-8316 so we can properly assist. We look forward to hearing from you!
Written by a customer while visiting medela.com