Customer reviews from philips.com
Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Average customer rating
4.4
(1,100 Reviews)
Rating breakdown 1,100 reviews
5 Stars
746
4 Stars
206
3 Stars
48
2 Stars
36
1 Star
64
89%of customers recommend this product.
(
891 out of
1,002)
Customer Reviews for Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Posted by: kallymeister
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] it broke after one use. did i tell you it broke after one use. it broke after one use
Response from philips.comBy Bhargavi, Philips consumer care, April 5, 2023
Hi Kally,
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that your Philips OneBlade broke after a single use. Please know that this is not the kind of experience we aim to provide our customers with.
Please get in touch via social media so that we can assist you further. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that your Philips OneBlade broke after a single use. Please know that this is not the kind of experience we aim to provide our customers with.
Please get in touch via social media so that we can assist you further. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Nothing good maybe the waterproof
on June 15, 2021
Posted by: Lebel3522
Gender:Male
The worst thing i ever saw. First time i review but for that product i think people have the right to not be a fool like i was when i bought that product.
Really really bad.
Better to use like a outdoor waterproof speaker.
No sound but you can drop it in water.
Really really bad.
Better to use like a outdoor waterproof speaker.
No sound but you can drop it in water.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 16, 2021
Hi Reviewer,
Thank you for writing your review, we value your opinion. We're glad to hear you enjoy the waterproof feature of your OneBlade but are sorry to hear that your overall experience was not satisfactory. We would be happy to investigate this further for you. Feel free to reach out to us through our social media platforms mentioned below.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for writing your review, we value your opinion. We're glad to hear you enjoy the waterproof feature of your OneBlade but are sorry to hear that your overall experience was not satisfactory. We would be happy to investigate this further for you. Feel free to reach out to us through our social media platforms mentioned below.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
Nice
on December 26, 2022
Posted by: Br3u1c4e
[This review was collected as part of a promotion.] This Gillette razor blades are great for my wife. She enjoys using the razor. It is waterproof so she can use it in the shower. It gives a nice close shave with or without shaving cream. It is an electric type razor.
Written by a customer while visiting philips.com
Customer Rating
2
Stopped working
on March 15, 2023
Posted by: Russell45
Gender:Male
[This review was collected as part of a promotion.] It worked great for a little while and then it quit working all together. So not very happy at all with it. Well it was working though it did great. Only lasted for a little while. Would definitely not recommend this
No, I would not recommend this to a friend.
Response from philips.comBy Shriya Sawant, Philips Consumer Care, March 18, 2023
Hi Russell,
Thank you for sharing your feedback with us. We're sorry to hear that you're experiencing issues with your Philips OneBlade. For safety reasons, the Philips OneBlade only works cordlessly. Check if your OneBlade is plugged into an electric socket. If yes, then try unplugging it and turning it on again. It should work now. Also, it is possible that your OneBlade is not charged properly. To charge your OneBlade simply follow the given steps. Switch off your OneBlade and insert the charging cable in the socket at the bottom of your OneBlade, and plug in the charger in any 120V AC power outlet. Make sure you use the original Philips adaptor to charge your OneBlade.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care.
Thank you for sharing your feedback with us. We're sorry to hear that you're experiencing issues with your Philips OneBlade. For safety reasons, the Philips OneBlade only works cordlessly. Check if your OneBlade is plugged into an electric socket. If yes, then try unplugging it and turning it on again. It should work now. Also, it is possible that your OneBlade is not charged properly. To charge your OneBlade simply follow the given steps. Switch off your OneBlade and insert the charging cable in the socket at the bottom of your OneBlade, and plug in the charger in any 120V AC power outlet. Make sure you use the original Philips adaptor to charge your OneBlade.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Volcar21
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a well made and quality product, however; I am disappointed with the fact that the blades have to be periodically replaced, in addition; to the fact that they are a bit expensive
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Shaves fine, low quality product. Do not recommend
on February 11, 2025
Posted by: Zebra292929
Low quality product. Poor design decisions, the head falls off/pops off easily, the worst decision for the charging cable ports and does not come with a wall adapter to charge it! This was designed to be annoying to use. Have to find the right cable to charge it and then find a usb A port to charge it instead of just being able to plug it into the wall !!!! Why not use a USB C port as well rather then the unique port. Overall, poor design choices making it a hastle to deal with. There is no benefit over a manual non electric hand razor. Do not recommend. Do not buy.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 12, 2025
Hi,
Thank you for taking the time to share your detailed feedback regarding your experience with your Philips OneBlade.
We are sorry to hear that the design and charging functionalities did not meet your expectations. Your input is valuable to us, and we take it seriously as we strive to improve the design and usability of our products.
Regarding the charging cable and wall adapter, our goal is to provide versatile charging options, but we understand that the lack of a wall adapter and the use of a unique port can be a hassle. Your suggestion for a USB-C port is noted and will be considered for future product designs.
As for the head falling off, this is certainly not the experience we want for our customers. We would like to help with this issue and ensure you have a product that meets your needs.
Please reach out to us directly so we can assist you further. You can contact us via social media on Facebook, Instagram, or X @Philips, or through our Philips Support Page.
We appreciate your feedback and hope to assist you in resolving these matters.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your detailed feedback regarding your experience with your Philips OneBlade.
We are sorry to hear that the design and charging functionalities did not meet your expectations. Your input is valuable to us, and we take it seriously as we strive to improve the design and usability of our products.
Regarding the charging cable and wall adapter, our goal is to provide versatile charging options, but we understand that the lack of a wall adapter and the use of a unique port can be a hassle. Your suggestion for a USB-C port is noted and will be considered for future product designs.
As for the head falling off, this is certainly not the experience we want for our customers. We would like to help with this issue and ensure you have a product that meets your needs.
Please reach out to us directly so we can assist you further. You can contact us via social media on Facebook, Instagram, or X @Philips, or through our Philips Support Page.
We appreciate your feedback and hope to assist you in resolving these matters.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Product was fantastic
on July 28, 2017
Posted by: teik
able to shave my beard in less than 5 minutes compared to a manual shaver which takes about 30 minutes
Pros: easy to use, easy to clean, hardly any mess
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
close shave look for those times you don't want to use a blade
on March 19, 2019
Posted by: skipilot64
Gender:Male
Verified Purchase:Yes
I love the Oneblade.I can go for weeks ,using it 2-3 times per week and allowing me and my face some time off from the daily scraping you get with a blade.
Pros: nothing extra needed before or after
Cons: none
I would recommend this to a friend!
Written by a customer while visiting philips.com