Customer reviews from philips.com
Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Average customer rating
4.4
(1,100 Reviews)
Rating breakdown 1,100 reviews
5 Stars
746
4 Stars
206
3 Stars
48
2 Stars
36
1 Star
64
89%of customers recommend this product.
(
891 out of
1,002)
Customer Reviews for Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Customer Rating
5
From bum to...
on November 23, 2017
Posted by: Schugg
Gender:Male
Before I heard about the Philips Norelco OneBlade I hated shaving. I would always end up with razor burn, I'd have to change out several different guards and hold the shaver in awkward positions. Now with my new Norelco OneBlade shaving is a breeze. The guards are easy to swap out when you need a trim and for those who like the clean cut, no matter which way you shave. Even against the grain, you always get a amazing shave.
I received these products complimentary from Influenster for testing purposes.
Pros: awesome shave, can against the grain
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Myshaver123
Gender:Male
Verified Purchase:Yes
The attachments don't do a good job trimming. The razor does not trim/shave as advertised. Leave too many longer hairs and need many more passes to get the job done.
Pros: rechargeable, has attachments, lightweight
Cons: razors too expensive to replace, does not shave as advertised
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: ek2019
Gender:Male
Verified Purchase:Yes
Bought this due to the money back guarantee and thought “what could it hurt”. Got maybe 3-5 good shaves before it started pulling hairs. The blade doesn’t last and they cost too much. When I tried to use the money back guarantee it’s just too much of a hassle. They directed me to the store and store directed me back to philips. DO NOT BUY!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 29, 2020
Hi there, thank you for your message. We are sorry to hear about the inconvenience.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Best Shave
on December 8, 2017
Posted by: T405
Gender:Male
[This review was collected as part of a promotion.] My skin is pretty sensitive to shaving so I very rarely get a close shave. Typically, I use a facial hair trimmer and go about life with a minimal amount of scruff. That's all changing with the OneBlade. I was impressed with how close its shave is. My skin was smooth as if I'd shaved with a razor but completely free of irritation. I also didn't break out a few days later as is typical with razor shaving. While you do get a close shave, I was also amazed that the blade didn't nick me anywhere. I've used it a few times and had the same results. I'm in love with this trimmer and can't recommend it enough.
I received this product complimentary for testing.
Pros: close shave
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
trims terribly
on November 28, 2018
Posted by: Tony64
Gender:Male
The trimmer attachment catches (unintentionally) enough of the hairs that it needs to be cleaned every few seconds. It is difficult to clean, making using it tedious. It also makes it hard to avoid getting hairs in your mouth.
The bubble packaging was ridiculous. I used multiple tools, and it still took several minutes. I've never seen over-packaging so bad. (And they are generally in locked cases in stores, so the protective packaging is completely unnecessary.)
Pros: runs quietly enough
Cons: terrible trim function design, horrible over-packaging, hard to clean of hairs
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, November 29, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco OneBlade comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. Our Philips Norelco OneBlade comes with a two-year Warranty and an additional six months if you register your product. We also offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
1
Blade is not durable
on January 3, 2018
Posted by: Joe62
Gender:Male
[This review was collected as part of a promotion.] The blades are not durable. I've had it for less than a month and two blades have broken
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Bought 2. Both stopped working
on December 30, 2019
Posted by: Davidrom97
Gender:Male
I originally had bought the norelco face+body. Worked good untill i dropped it ONCE. After that it wouldnt turn on.
I assumed the blame and went ahead and bought another one but this time just the face one.
I used it for 2-3 weeks and out of the blue it stopped working. It works for 15-20 seconds than turns off. I’ve charged it alot of times. Hoping it was just a low charge problem. Its not
STILL DOESN’T WORK.
I do not recommend this product. 2/2 have failed.
I assumed the blame and went ahead and bought another one but this time just the face one.
I used it for 2-3 weeks and out of the blue it stopped working. It works for 15-20 seconds than turns off. I’ve charged it alot of times. Hoping it was just a low charge problem. Its not
STILL DOESN’T WORK.
I do not recommend this product. 2/2 have failed.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 22, 2020
Hi David,
Thank you for sharing your review here with us. We're sorry to hear your Norelco OneBlade stopped working. Your utmost satisfaction is extremely important to us, and we'd like to take a closer look at this for you to see how we can help. At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247), and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thank you for sharing your review here with us. We're sorry to hear your Norelco OneBlade stopped working. Your utmost satisfaction is extremely important to us, and we'd like to take a closer look at this for you to see how we can help. At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247), and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
2
Works well but short lifespan
on September 19, 2021
Posted by: TeeKay
Gender:Male
[This review was collected as part of a promotion.] I like this shaver, as it works great when the shaver head is fresh, but the problem is that the shaver heads have an extremely short lifespan. They start to slightly wear after just one use and tend to be completely worn after just a few uses. They're supposed to last for four months, but I'm lucky if I get a few weeks out of them. Once the shaver head is worn it starts to pull on your hair when you use it and the shave is not as low. Unfortunately, the shaver head replacements are ridiculously expensive, as they cost almost as much as the shaver itself.
Response from philips.comBy Consumer care, September 20, 2021
Hi there, Teekay.
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your OneBlade. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your OneBlade. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com