Customer reviews from philips.com
Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Average customer rating
4.4
(1,100 Reviews)
Rating breakdown 1,100 reviews
5 Stars
746
4 Stars
206
3 Stars
48
2 Stars
36
1 Star
64
89%of customers recommend this product.
(
891 out of
1,002)
Customer Reviews for Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Customer Rating
1
The expensive blade broke before I even used it a
on February 25, 2024
Posted by: Nickname77
Gender:Male
When shavers are this expensive they should last longer than a day. Tried getting support from Phillips but I got it with Airmiles so they wouldn’t help.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, February 25, 2024
Hi there,
Thank you for writing your review, and we are sorry to hear that your Philips OneBlade Broke.
In this case, we would request that you contact us via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review, and we are sorry to hear that your Philips OneBlade Broke.
In this case, we would request that you contact us via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Maximillian
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the shave I get from using the one blade. It is quick, easy, convenient and accurate. It’s very nice for touch ups on facial hair and and sideburns. I love how long the blades last too.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Replacement blade suck.
on September 8, 2025
Posted by: MoCheek
Replacement blades are useless. They break with the slight pressure. I DO NOT RECCOMMEND!!!! Had the shaver about 2 months and all 4 blades simply broke. I'll have to buy a different shaver.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, September 9, 2025
Hello! We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Does Not Shave Close & Gave Me Huge Razor Burn
on December 10, 2018
Posted by: CDubz
Gender:Male
I was in need of a new shaver and tried the OneBlade after hearing overall positive reviews. First off, I'm confused as to why this is marketed as being able to shave in either direction when the instruction booklet explicitly states that one must shave against the grain for best results. Secondly, the blade itself is simply too small as I had to shave the same area multiple times just to get it okay (did not have a long beard, mainly stubble). However, when I looked in the mirror, the OneBlade had missed many areas of my face and I noticed a huge razor burn on my neck, below the chin. I normally get a bit of a razor burn but nothing like this.
Pros: rechargeable battery
Cons: not a close shave, razor burn
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, December 11, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. To your point, the OneBlade is not intended to give a close shave. We do offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. To your point, the OneBlade is not intended to give a close shave. We do offer a 45-Day Money Back Guarantee on this product. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: 3Wolves
Gender:Male
Verified Purchase:Yes
Wasn't a fan of any razor that didn't have a Blade attached , do to the fact I could never get the close shave with any electric or battery operated shavers no matter who made them. My Daughter was shaving her fiance' one day and asked if I would like to have her shave & shape my beard for me. I explained my scepticism w/ electric shavers and she assured me it would be just as close as my blade razor and she was right. " THE ONE BLADE " has now REPLACED MY EXPENSIVE REPLACEABLE BLADES. I just by 1 pack of blades it last months , because i only use them every once and a while when I have to have a clean close shave for those Special Occasions. Thanks Sincerely Wilie
Pros: close as a blade
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: leo21
Gender:Male
Verified Purchase:Yes
Enjoy the ease of use, quick when in a hurry. Excellence for trimming.
Pros: all for it
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Have not used it yet
on May 5, 2022
Posted by: nopatience
Gender:Male
This review is on the packaging only as I just spent the last 30 minutes trying to get through the Fort Knox of packaging. Make sure you have a sledge hammer, blow torch nad hack saw.
Response from philips.comBy Philips Consumer Care, May 23, 2022
Hi,
Thanks for your feedback regarding the OneBlade Face. We are really sorry to hear that it was a struggle to open the packaging, that does not sound like a good start to your OneBlade experience, and your feedback has been noted. We trust though that once free to shave, your new OneBlade has not let you down and has made up for the not so good beginning!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Kind regards,
Philips Consumer Care
Thanks for your feedback regarding the OneBlade Face. We are really sorry to hear that it was a struggle to open the packaging, that does not sound like a good start to your OneBlade experience, and your feedback has been noted. We trust though that once free to shave, your new OneBlade has not let you down and has made up for the not so good beginning!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Lebrededeus
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This thing got my face bleeding, the worse thing I could have bought
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, January 27, 2024
Hi there.
We are truly sorry for your unfortunate experience with our product and we thank you for bringing this to our attention. Safety and Quality are central to our brand and you can be assured that Philips takes very seriously any matter reported to it regarding the quality, safety or effectiveness of our products. In case more information is needed, our Consumer Care team may reach out to you via e-mail. Alternatively, you can contact our Philips Consumer Care team at https://www.usa.philips.com/c-w/support-home/support-contact-page.
Kind regards,
Philips Consumer Care
We are truly sorry for your unfortunate experience with our product and we thank you for bringing this to our attention. Safety and Quality are central to our brand and you can be assured that Philips takes very seriously any matter reported to it regarding the quality, safety or effectiveness of our products. In case more information is needed, our Consumer Care team may reach out to you via e-mail. Alternatively, you can contact our Philips Consumer Care team at https://www.usa.philips.com/c-w/support-home/support-contact-page.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com