Customer reviews from philips.com
Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Average customer rating
4.4
(1,100 Reviews)
Rating breakdown 1,100 reviews
5 Stars
746
4 Stars
206
3 Stars
48
2 Stars
36
1 Star
64
89%of customers recommend this product.
(
891 out of
1,002)
Customer Reviews for Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Customer Rating
5
Great blades but the wear indicator never appeared
on June 24, 2024
Posted by: Dave Dim
The blades are great and very easy to use and maintain. My only suggestion for buyers is to not just rely on the wear indicator to replace the blade as it may go blunt sooner then when the indicator appears (mine never actually appeared). When you use it constantly, you tend to not notice how the blade degrades over time and forget how smooth the experience was when you first used the blade, so while the trim still turns out acceptable, sometimes you have to go over the same spot 2-3 times instead of one. That's when you know it's time to replace the blade regardless of whether the indicator's appeared or not.
Written by a customer while visiting philips.com
Customer Rating
2
Trimming (comb) plastic guards -- Bad design
on October 24, 2018
Posted by: Daniel05
Gender:Male
I would have given a 5 star since the razor itself is good, but the trimming (Comb) plastic blade guards are absolutely junk. The tabs on these guards become loose after a few uses and will eventually not hold the guard in place. Replacement parts are not available for purchase online....
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, October 29, 2018
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address your issue (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative so that we may quickly address your issue (reference this review).
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
2
Blades are the weakest link
on January 23, 2019
Posted by: Badge23
Gender:Male
Blade break far to easily and long before they wear out. I use this the shorten stubble every 3 to 4 days and have yet to get longer than a month before the rubber blade attachment breaks. Have never seen the blade indicator wear down.
Due to price of blades and longevity, buy a more expensive, quality unit. It'll be cheaper in the long run. (actually short)
Due to price of blades and longevity, buy a more expensive, quality unit. It'll be cheaper in the long run. (actually short)
Cons: terrible blade life., expensive replacements and frequently needed
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, January 24, 2019
Hello there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Your upmost satisfaction is extremely important to us, as we pride ourselves on our quality and performance. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative so that we can address your issue. Be sure to reference this review & have your Norelco product handy so that we can better assist you.
24/7 LIVE CHAT: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=MENS_SHAVING_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-3050
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
3
Great razor, poor design on the blades
on May 19, 2019
Posted by: Lee19
Gender:Male
This has been my goto razor for quite some time. Definitely could be one of the best, if they made it easier to reattach the blade when it comes disconnected from the part that disconnects from the razor. While cutting my hair today, the cord knocked my OneBlade onto the floor in the bathroom. I had my last blade on it, and it had barely any use on it's life. While trying to reconnect the blade, the cheap plastic on the back broke. This is not the first time I had to throw a perfectly good blade in the garbage, due to not being able to reconnect it. But this time, I decided to throw the entire razor in the garbage. Anyways, I still recommend it. But, DON'T EVER LET IT DROP IT ON THE FLOOR
Pros: closeness of the cut
Cons: can't reattach the blade to part that pops off
Written by a customer while visiting philips.com
Posted by: Runar
Gender:Male
Verified Purchase:Yes
Absolutley loved it, until the blade itself broke! The little connectors from the blade to the handle are super fragile. i still like this product, i just recommend "handle with care"
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, April 1, 2020
Hi there, thank you for taking the time to share your experience with us. We are really glad to hear that you love this broke, however, it is unfortunate that the blade has broken. This, of course, is not the experience we would like you to have.
At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
At your earliest convenience, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Do not buy.cheap combs
on June 6, 2020
Posted by: Smitty2.0
Gender:Male
Combs break often and easily. I've owned less than six months and went through two combs already.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 11, 2020
Hi there, thank you for leaving your review on our website. We're sorry to hear that you ran into an issue with the combs of your OneBlade after not even half a year of use and we'd be happy to see how we can be of assistance. Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon! Kind regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
THE greatest electric shaver EVER!
on November 23, 2020
Posted by: Pasquale624
Gender:Male
This razor/shaver is by far the greatest thing since the wheel was invented. It is trully miraculous just how close of a shave you get with this smooth, wonderful, smartly crafted technological advancement. Men all over the planet should be singing the praises to Philips.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Gma55
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My grandson is disabled and shaving him has been very hard until I started using this system! No more nicks or cuts and it is very quiet so he is less likely to fight while I am shaving him. Also it has proven to be easy on his sensitive skin. Love this product.
I would recommend this to a friend!
Written by a customer while visiting philips.com