Customer reviews from philips.com
Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Average customer rating
4.4
(1,100 Reviews)
Rating breakdown 1,100 reviews
5 Stars
746
4 Stars
206
3 Stars
48
2 Stars
36
1 Star
64
89%of customers recommend this product.
(
891 out of
1,002)
Customer Reviews for Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Customer Rating
1
Not being able to recharge the shaver.
on March 12, 2022
Posted by: coach47
My husband could not insert the adapter to recharge his shaver. We tried every possible way to insert it with zero luck. The adapter was "larger" than the shaver. There was no way the adapter fit into the shaver.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 16, 2022
Hi,
Thanks for your review regarding the Philips Norelco OneBlade. We are sorry to hear that you have been unable to connect the charger successfully and would like to take a closer look at the issue with you so that you can enjoy your new OneBlade!
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (facebook.com/philips) and Twitter (@philipscare). Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for your review regarding the Philips Norelco OneBlade. We are sorry to hear that you have been unable to connect the charger successfully and would like to take a closer look at the issue with you so that you can enjoy your new OneBlade!
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (facebook.com/philips) and Twitter (@philipscare). Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Long lasting blades!
on January 29, 2023
Posted by: rlook3
Gender:Male
[This review was collected as part of a promotion.] I got this two pack as a just-in-case for my new OneBlade shaver, but these last so long that I haven’t had to dip into the reserves yet. I love how easy they are to switch out and they trim my body hair without any tugs or leaving razor burn.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
This is the best shaver for razor close shave without the razor blade.
on August 19, 2017
Posted by: Sabb77
Gender:Male
Verified Purchase:Yes
Beat shaving product I've ever used. It shaves razor close without the razor. I have sensitive skin and razors hurt my skin, this shaver does not. Very happy with product.
Pros: close shave
Written by a customer while visiting philips.com
Customer Rating
2
NOT AS SMOOTH AS ADVERTISED
on July 23, 2018
Posted by: SAMAUTO
IT IS OK, NOT THE MAGIC BEST EVER, YOU NEED TO USE IT SEVERAL TIMES TO GET SMOOTH SHAVE , IF IT WERE BETTER MOTOR/MORE STRONG IT WAS WOULD HAVE BEEN REALLY GOOD, PERHAPS THEY IMPROVE THE POWER OF IT
Written by a customer while visiting philips.com
Customer Rating
3
has great feathers but canot shave close with it.
on August 16, 2017
Posted by: jammy
Gender:Male
Verified Purchase:Yes
cannot get close shave. takes to long to shave. other than that would be good razor'
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Rubygirl
Gender:Male
Verified Purchase:Yes
My husband is visually impaired and this has been a amazing product for him, his brother told him about it
Pros: easy to use for handicapped
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: TomC11
Gender:Male
Verified Purchase:Yes
Actually trims and shaves good , Blade pops off way too easy can happen several times during one use.
Pros: trims an shaves good
Cons: blade pops off easy during use
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, June 28, 2018
Hi Tom,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Our Philips Norelco OneBlade has a two-year warranty, and we pride ourselves on our quality and performance. Your utmost satisfaction is extremely important to us. Give us a chance to make this right! At your earliest convenience, please call us to speak with a Consumer Care specialist at 1-800-243-3050 (reference this review).
We're available during the following days/times:
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you, Tom.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Our Philips Norelco OneBlade has a two-year warranty, and we pride ourselves on our quality and performance. Your utmost satisfaction is extremely important to us. Give us a chance to make this right! At your earliest convenience, please call us to speak with a Consumer Care specialist at 1-800-243-3050 (reference this review).
We're available during the following days/times:
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you, Tom.
Written by a customer while visiting philips.com
Customer Rating
1
Dead battery after 6 months
on February 16, 2018
Posted by: Andy123
Gender:Male
Useless now that the battery does not charge. At first, it was an amazing product. Went through my beard like hot butter. No razor rash. For the price, it is not worth it now that the battery does not charge. Left it charging overnight and now works for 20 secs...
Cons: poor life
Written by a customer while visiting philips.com