Customer reviews from philips.com
Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Average customer rating
4.4
(1,100 Reviews)
Rating breakdown 1,100 reviews
5 Stars
746
4 Stars
206
3 Stars
48
2 Stars
36
1 Star
64
89%of customers recommend this product.
(
891 out of
1,002)
Customer Reviews for Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Customer Rating
5
very good for me
on November 3, 2016
Posted by: jason83
Gender:Male
i shave at least 3 times a week this razor is fast. what takes me 10 minutes to do with my mach 4 takes 2 minutes with this razor. I am impressed. It dont do a perfect job but i run my own business and am short on time so it is great to shave off a few minutes grooming in the morning.
Pros: fast, easy
Cons: leaves stubble
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Awkward Layout makes Prescision Difficult
on August 15, 2019
Posted by: ConsumerProducts
Gender:Male
This is my second Phillips trimmer within a month, and as a long time Phillips customer, I have to say that I'm really upset about their offerings.
Both tools were very expensive, and one is their flagship model... And yet even though it had dozens of features and attachments, both we're completely incapable of precision trimming.
What good is shaving all of the hair off, only to then need two more trimmers and a razor to finish the job?
I've been evaluating consumer products for the government for over 20 years, and I've always loved Phillips, but they missed the boat in the trimmer market.
Pros: reliable
Cons: will not do presicion work, awkward layout for trimming, poor visibility when tilted to use
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 19, 2019
Hi there, thanks for taking your time to write this review. We're sorry to hear that the product didn't meet up to your expectations and we like to get in touch and see how we can help a loyal Philips-fan like you. You can reach us directly via:
24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=FEMALE_DEPILATION_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-7884
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=FEMALE_DEPILATION_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-243-7884
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
2
Great product, horrible durability
on June 13, 2017
Posted by: Hoon
First off this is exactly what I wanted in a trimmer. I can cut close to a clean shave like cut, or trim a number of lengths dry or wet. I travel constantly for work and this allows me to not carry razors and cream. Unfortunately I have broken the heads time and time again, even with the little cover attached. You need to include a cheap plastic travel case for the whole unit and guards to eliminate breakage. With the high price of the heads and the frustration of opening my bag to see it inoperable, I am going to have to return to my old ways of razors.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Broke almost immediately
on December 31, 2022
Posted by: John B
Gender:Male
The blade broke off the housing that attaches it to the clipper after about 5 uses.
No, I would not recommend this to a friend.
Response from philips.comBy Himani Negi, Philips Consumer Care, January 5, 2023
Hi,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips OneBlade. We will share this with our product development team to improve the longevity of the blade further.
If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips OneBlade. We will share this with our product development team to improve the longevity of the blade further.
If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Useless gizmo
on May 3, 2017
Posted by: jcmarin2298
Gender:Male
This product looks clever but it isn't meant to shave anything. As you keep trying to shave in hit and miss strokes, you will eventually irritate your skin. It doesn't trim hair either wet or dry.
It will never replace a razor or even the cheapest of electric razors--sure it looks cool and you sort of feel drawn to wish it worked, but it is useless.
Pros: looks clever and stylish
Cons: doesn't trim any hair and it irritates skin.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
This is not as good as I thought
on September 2, 2021
Posted by: Mylesif
Gender:Male
[This review was collected as part of a promotion.] It does not give a clean shave like I thought and it does not work as good as I thought.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , September 3, 2021
Hi there,
Thank you for your review. Please do note that the Philips OneBlade is not designed to give a close shave, but rather to trim your long facial hair for a clean look.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for your review. Please do note that the Philips OneBlade is not designed to give a close shave, but rather to trim your long facial hair for a clean look.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
I'm disappointed with this razor's performance
on August 12, 2023
Posted by: Ottar21
Gender:Male
I'm disappointed with this razor's performance and quality. It's made from cheap materials and feels incredibly fragile. When I tried using it, the blade barely cut through my hair, leaving a patchy and uneven result. Its flimsy construction makes it difficult to handle, and I'm concerned it might break after just a few uses.I wouldn't recommend this razor due to its poor functionality and lack of durability. Not only is this razor's performance subpar and its materials cheap, but it's shockingly fragile as well. In my experience, not one, but two of these razors broke apart after accidentally dropping them once. This level of fragility is simply unacceptable, and it further highlights the poor quality of this product. I strongly advise against purchasing this razor due to its inability to withstand even minor drops.
No, I would not recommend this to a friend.
Response from philips.comBy Simran Maxwel, Philips Consumer Care, August 13, 2023
Hi Ottar,
Thank you for sharing your feedback with us. We are sorry to hear about the experience with your Philips Norelco OneBlade QP2520/70. This is not the experience we wish you had. We will definitely share this feedback with our product development team to help improve your experience.
If you have any further questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about the experience with your Philips Norelco OneBlade QP2520/70. This is not the experience we wish you had. We will definitely share this feedback with our product development team to help improve your experience.
If you have any further questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Fine for shaving but awful for trimming
on January 12, 2022
Posted by: swish4
Gender:Male
This is the worst trimmer money can buy, I'm convinced. The guards do not work unless you put a lot of pressure, and when you put the necessary pressure for the guard to actually work, they will pop off and leave you with a bald spot in your beard. This has happened MULTIPLE times to the point where I don't even want to shave my beard ever. Terrible product and this is the last time I will ever use this company
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 14, 2022
Hello, thanks for taking the time to write a review. We're very sorry to hear that you're not satisfied with the performance of your shaver. We at Norelco, aim to design products that deliver a seamless shaving and trimming experience, and we don't deem this issue acceptable. We're eager to look into this further and give you some troubleshooting that might help with this. To get the best results, it's important to ensure that the device is fully charged and cleaned. You can find more information about this in the user manual(shipped with the device/downloadable on the product page on our website). Additionally, could you kindly watch the following tutorial video to see if it helps?
https://www.youtube.com/watch?v=kUbH60VKLfA
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
https://www.youtube.com/watch?v=kUbH60VKLfA
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com