Customer reviews from philips.com
Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Average customer rating
4.4
(1,100 Reviews)
Rating breakdown 1,100 reviews
5 Stars
746
4 Stars
206
3 Stars
48
2 Stars
36
1 Star
64
89%of customers recommend this product.
(
891 out of
1,002)
Customer Reviews for Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Posted by: Pmrjulio
Gender:Male
Verified Purchase:Yes
Well constructed, good idea, but doesn't work. I followed the instructions of long strokes against the beard growth and ended up with a rash and my beard.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Great not just for guys
on April 9, 2019
Posted by: GlnchyGurl
Gender:Female
I originally bought this razor for husband who has a full beard and wanted something compact that would make shaping easy.
Fast forward to date night a week after we bought and I realized I’m out of blades for my razor so hubby hands me his with a wink telling he wants me smooth.
Sure enough best shave I’ve gotten around the bikini area without an kind of razor burn or nick! I’ve thrown out all my razors and bought a second one of thes for my own use and hubby isn’t never disappointed with the results.
Only thing that could make this better is if it came in another color so I know which is mine and which is his easily... Purple or Turquoise is a great idea by the way
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
PIECE OF JUNK
on September 26, 2017
Posted by: BXNICK
Gender:Male
This object is worthless. It works fine, until it needs to be re-charged. Then, nothing! It ran down shortly after my first use, so I bought a charger for it (why didn't the charger come with the product?), & attached it to the shaver. A few days later, when I needed another shave, I attempted to use it. It worked for a few seconds, then it went dead. I even plugged the shaver-attached charger into the wall, and still nothing. I was forced to use another method to finish my shave.
Cons: after it runs down it doesn't work
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, October 13, 2017
We are very sorry to hear about your experience. If you have not yet reached out to Philips, please call us at our Consumer Care line at your earliest convenience at 1-800-243-3050 so that we may quickly address your issue. Our Philips Norelco OneBlade includes a 2 year warranty, and we pride ourselves in our quality and performance.
Written by a customer while visiting philips.com
Posted by: danielle_05
Gender:Female
Verified Purchase:Yes
The cordless shaver is perfect. Very trendy, colors give it a great look. It is small enough to carry around and it can charge anywhere. The product itself shaves very close, like a 5 blade shaver. The battery has never ran out on me. The shaver is
wireless and works Great.It is also easy to clean.I have used it on the back of my husbands neck line and it could not work any better. I had bought one before I purchased this one and I dropped it, it broke. The razor broke off by the attachment. I just
advise, to be careful with it. It is made well, but the
prongs where the razor attaches are delicate. One of a kind. Love it.
wireless and works Great.It is also easy to clean.I have used it on the back of my husbands neck line and it could not work any better. I had bought one before I purchased this one and I dropped it, it broke. The razor broke off by the attachment. I just
advise, to be careful with it. It is made well, but the
prongs where the razor attaches are delicate. One of a kind. Love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Packaging sucks
on February 20, 2021
Posted by: Lab333
Gender:Male
I know folks don't want to lose products to theft but this is a crazy amount of packaging. Then there is no easy way to figure out how to get it out. I wound up cutting the package into 11 pieces to get it out. Still broke the replacement blade. I would avoid it or make the store open it for you.
No, I would not recommend this to a friend.
Response from philips.comBy PhilipsCare, February 22, 2021
Hi there,
Thank you for taking the time to write your honest review. We're very sorry to hear about the inconvenience you experienced with the packaging and appreciate you flagging this to us. We would like to take a closer look and see how we could assist you, as this is not the experience we wish for our consumers.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to write your honest review. We're very sorry to hear about the inconvenience you experienced with the packaging and appreciate you flagging this to us. We would like to take a closer look and see how we could assist you, as this is not the experience we wish for our consumers.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Great product but the guards break quickly
on July 24, 2019
Posted by: wwwilsun
Gender:Male
I've bought 5+ one blades over the past few years (@philips see pic below). Product works well but the clip that holds the guards in place breaks very easily and will not remain on the blade. This is EXTREMELY frustrating as it falls off while trimming and has often left a spotty shave. After going through 4+ guards (#1) I looked online to purchase replacements. I refuse exorbitant price [redacted by Philips] for ONE replacement guard.
Cons: guards break often no realistic solution
Response from philips.comBy Philips Consumer Care, August 6, 2019
Hi there, thank you for flagging this issue with us here. We're more than happy to see what we can do as we agree these combs shouldn't give up on you so often. Could you perhaps reach out to us on Social Media (Facebook, Twitter or Instagram). Alternatively, you can reach out to us via our web page. Our team will be more than happy to help you over there. Hope to be in touch soon.
Written by a customer while visiting philips.com
Customer Rating
1
Poor quality and overpriced heads
on June 13, 2020
Posted by: Kansas83
Gender:Male
Shaving head broke in less than 2 months of light 1-2x times a week use. A top of the line disposalble razor like a Fusion is much more economical.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 15, 2020
Hi there, thank you for bringing this to our attention. We are sorry to hear that you have not found you experience with OneBlade satisfactory. We encourage you to reach out to us on social media to see if there is anything we can do to help.We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon.
Hope to speak to you soon.
Written by a customer while visiting philips.com
Customer Rating
1
Great idea. Terrible Quality/ Execution
on September 3, 2016
Posted by: Justflint
Gender:Male
Upon purchasing the new OneBlade, I was beyond excited to finally have a solution for getting a close-but-not-TOO-close shave. The first use, was even better than I expected; thus leading me to believe that my search for an ideal groomer was finally over. However, upon second use (2 days later, with a full charge), there were quite a few instances where the blade tugged on the hair. Based on the estimation of needing the change the blade once every 4 months, I ¨knew¨ that it couldn´t be the blade already going dull. Today was my third use - or lack thereof; the blade is officially dull ALREADY. I have regular thickness hair, and have only used the instrument on my face, yet it is already dull after 2 uses.
So, there you have it. A wonderful idea, tainted by terrible quality and execution of blade design.
Pros: great idea
Cons: terrible quality, blade dull after 2 uses, blades far too expensive to replace 2x / month
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com