Customer reviews from philips.com
Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Average customer rating
4.4
(1,100 Reviews)
Rating breakdown 1,100 reviews
5 Stars
746
4 Stars
206
3 Stars
48
2 Stars
36
1 Star
64
89%of customers recommend this product.
(
891 out of
1,002)
Customer Reviews for Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Posted by: Mr341
Gender:Male
Verified Purchase:Yes
TI have had this shaver for a couple of weeks now. It works very well for trimming my beard and cutting hair but does not do very well at shaving. No matter how long I take or how many passes with the razor I would never say I could use this to shave with. It does not cut close enough. Very good good at trimming and prepping to shave though.
Pros: does not pull hair
Cons: will not shave close
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, June 29, 2018
Hi there,
Thank you for sharing your feedback. We're happy to hear that you're enjoying some of the features of your new OneBlade. We wanted to address your feedback about OneBlade not meeting your expectations about a close shave.
You're correct; OneBlade doesn't shave as close as a traditional blade so that your skin stays comfortable.
Your utmost satisfaction is extremely important to us. We hope you'll continue to enjoy your new OneBlade, but if it's not fully meeting your expectations, we do offer a 45-day Money Back Guarantee.
If you need anything, please call us to speak with a Consumer Care specialist at 1-800-243-3050 (reference this review).
We're available during the following days/times:
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
All the best.
Thank you for sharing your feedback. We're happy to hear that you're enjoying some of the features of your new OneBlade. We wanted to address your feedback about OneBlade not meeting your expectations about a close shave.
You're correct; OneBlade doesn't shave as close as a traditional blade so that your skin stays comfortable.
Your utmost satisfaction is extremely important to us. We hope you'll continue to enjoy your new OneBlade, but if it's not fully meeting your expectations, we do offer a 45-day Money Back Guarantee.
If you need anything, please call us to speak with a Consumer Care specialist at 1-800-243-3050 (reference this review).
We're available during the following days/times:
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
All the best.
Written by a customer while visiting philips.com
Customer Rating
5
no razor burn
on August 15, 2017
Posted by: Tommy0825
Gender:Male
I get razor burn 8/10 times and I have used this razor two times so far and no razor burn
Pros: easy to use, no razor burn, long battery life
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great for irregular shaver
on October 19, 2017
Posted by: Jes56
Gender:Male
A new standard for those who shave once or twice a week. Not quite blade-close, but zero irritation. Too new to tell you how long it lasts.
Pros: irregular shaving
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This is a great product!!!!
on October 2, 2016
Posted by: RWS5744
Gender:Male
I just bought this and brought it home today. The battery had a charge in it, so before I gave it an initial 8 hour charge, I tried it out. I have used electric razors for over 20 years and just recently went back to blades. This product is fantastic. I have been looking for something like this forever. This gives a great easy shave.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
About time!
on March 17, 2018
Posted by: Zebart
Gender:Male
This thing works great. Unlike conventional electric razors, this one does not make my face feel like I used a wire brush. I was really surprised how well it works and how comfortable it is. I used it dry. I'll try it wet eventually.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Excellent
on September 16, 2018
Posted by: sphil1
Gender:Male
Easiest razor I have ever used. Tried both dry shave and with shaving cream. Both excellent. Would definitely buy again.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: furniturepro
Gender:Male
Verified Purchase:Yes
Razor does a very good job of trimming my beard, Have trouble getting a clean edge around my moustace, but everywhere else seems to work fine. Disappointed in cost of replacement blades. TOO expensive.
Pros: lightweight & easy to handle
Cons: blade replacement cost, edge trimming could be closer
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Works great, packaging terrible
on November 30, 2018
Posted by: DudeWaffle
Gender:Male
I've only been using it a few days, but that seems like long enough to form a judgement. Works great, just as advertised. Comfortable shave on my neck and upper cheeks - I wear a full beard, so that's all I shave daily. Not as close as my old foil shaver, but much faster and more comfortable.
But the packaging is absolutely horrendous. 5 minutes to extract all the pieces and I somehow managed to do it with only a single injury. Seriously, did you guys consider AT ALL the consumer experience when designing this?
Pros: works, something new, economical
Cons: packaging, slow charge
I would recommend this to a friend!
Written by a customer while visiting philips.com