Customer reviews from philips.com
Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Average customer rating
4.4
(1,100 Reviews)
Rating breakdown 1,100 reviews
5 Stars
746
4 Stars
206
3 Stars
48
2 Stars
36
1 Star
64
89%of customers recommend this product.
(
891 out of
1,002)
Customer Reviews for Philips Norelco - OneBlade 360 Blade Replacement Blades - Black
Customer Rating
1
I was REALLY excited to receive this product BUT..
on July 3, 2020
Posted by: Bigb350
Gender:Male
This model does not come with any type of charge I dictator on it. I had no idea that it would not or I would have looked at other models. The product is great but I’m very disappointed I have no way of seeing when it’s fully charged. HUGE disappointment in that department and wish I had known before the purchase.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 9, 2020
Hi there,
Thank you for taking the time to reach out. We're sorry to hear that you are not pleased because your OneBlade doesn't have a charging indicator. We understand that this is an inconvenience. However, when you plug your Oneblade in, an orange light appears on the charger and stays on continuously while the charger is plugged in. To make sure these OneBlade models are completely charged, always charge them for at least 8 hours. Charging the OneBlade for longer periods of time does not damage its battery or machinery. We hope that helps. If you need any further assistance then please feel free to get in touch via social media, so we can have a look. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Regards
Thank you for taking the time to reach out. We're sorry to hear that you are not pleased because your OneBlade doesn't have a charging indicator. We understand that this is an inconvenience. However, when you plug your Oneblade in, an orange light appears on the charger and stays on continuously while the charger is plugged in. To make sure these OneBlade models are completely charged, always charge them for at least 8 hours. Charging the OneBlade for longer periods of time does not damage its battery or machinery. We hope that helps. If you need any further assistance then please feel free to get in touch via social media, so we can have a look. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Regards
Written by a customer while visiting philips.com
Customer Rating
1
Not at all what they said; has minimal actual use.
on October 23, 2020
Posted by: Bikersmurf
Verified Purchase:Yes
I had high hopes for this product. No, I would not recommend it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 27, 2020
Hi there,
Thanks for your review here. We're sorry to hear that the OneBlade wasn't the right match for you. If there are any questions regarding the product, feel free to reach out to us on Social Media.
We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thanks for your review here. We're sorry to hear that the OneBlade wasn't the right match for you. If there are any questions regarding the product, feel free to reach out to us on Social Media.
We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
1
Doesn’t live upto the promises
on October 25, 2020
Posted by: Not so good
Gender:Male
The items takes so long to charge and loses charge quickly! Improvement needs to be done. I feel like I lost all of my money on this gimmick
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 26, 2020
Hi,
We're sad to see you're having some trouble your Oneblade, but thank you for sharing your feedback with us here.
For reference, when fully charged, the battery should last for about 45 minutes straight.
So for now, please check if it's fully charged and see if the run time corresponds to the above. If not, feel free to get in touch at any time via social media (Facebook and Twitter) or the contact page on our website.
One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
We're sad to see you're having some trouble your Oneblade, but thank you for sharing your feedback with us here.
For reference, when fully charged, the battery should last for about 45 minutes straight.
So for now, please check if it's fully charged and see if the run time corresponds to the above. If not, feel free to get in touch at any time via social media (Facebook and Twitter) or the contact page on our website.
One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Don't bother with replacement blades
on November 29, 2020
Posted by: Jeff1234
Gender:Male
The product works great, but broke before I even needed replacement blades.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, December 29, 2020
Hi there Jeff,
Thank you for taking the time to write your review. We're happy to hear you liked it before it broke down. We understand your disappointment, but we're here to help! We'd like to look into it for you. Therefore, we'd like to invite you to reach out to our social media team at either Facebook or Twitter (@Philipscare). They will be happy to help you out and look into it for you. Take care!
Thank you for taking the time to write your review. We're happy to hear you liked it before it broke down. We understand your disappointment, but we're here to help! We'd like to look into it for you. Therefore, we'd like to invite you to reach out to our social media team at either Facebook or Twitter (@Philipscare). They will be happy to help you out and look into it for you. Take care!
Written by a customer while visiting philips.com
Customer Rating
1
Great feel, Terrible shave
on February 10, 2021
Posted by: Rifleman15
Gender:Male
I bought this with high expectations. The first time I shaved with it, I loved the feel of it on my skin, but it did an absolute terrible shave. It didn't get close to the skin and barely shaved anything on my chin and jaw.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 11, 2021
Hi there,
Thank you for sharing your experience here. We're sorry that the OneBlade did not live up to your expectation. Could you make sure the OneBlade is fully charged and thoroughly cleaned before every use? That can have an impact on the effectiveness. Also make sure to shave against the grain at the right angle. If that did not help, feel free to reach out to our social media team at either Facebook or Twitter (@PhilipsCare). Our colleagues there will be able to assist you. Take care!
Thank you for sharing your experience here. We're sorry that the OneBlade did not live up to your expectation. Could you make sure the OneBlade is fully charged and thoroughly cleaned before every use? That can have an impact on the effectiveness. Also make sure to shave against the grain at the right angle. If that did not help, feel free to reach out to our social media team at either Facebook or Twitter (@PhilipsCare). Our colleagues there will be able to assist you. Take care!
Written by a customer while visiting philips.com
Customer Rating
1
Garbage
on February 20, 2021
Posted by: TedCruz
Gender:Male
Cheap material. Frighteningly lightweight, and not compensating through durable material.
No, I would not recommend this to a friend.
Response from philips.comBy PhilipsCare, February 22, 2021
Hi there,
Thank you for taking the time to write your honest review. We're sorry to hear that you're not satisfied with the Norelco OneBlade. We would like to take a closer look and see how we could assist you, as this is not the experience we wish for our consumers.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to write your honest review. We're sorry to hear that you're not satisfied with the Norelco OneBlade. We would like to take a closer look and see how we could assist you, as this is not the experience we wish for our consumers.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Im disappointed with this product
on July 20, 2021
Posted by: Jeremy McCurdy
Gender:Male
Im disappointed with this product the charger does not fit properly so the razor does not hold a charge long enough to preform its designed task
Written by a customer while visiting philips.com
Customer Rating
3
I dont get all the hype
on July 26, 2021
Posted by: AB1970
Gender:Male
its just an ok shaver. nothing special. it took forever to get my replacement blades.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 28, 2021
Hi,
Thank you for taking the time to write a review. Sorry to hear of the time it took to get replacement blades, our apologies.
If we can offer any support to improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to write a review. Sorry to hear of the time it took to get replacement blades, our apologies.
If we can offer any support to improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com