Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Gas Dryer with Steam - White
Average customer rating
4.5
(710 Reviews)
Rating breakdown 710 reviews
5 Stars
542
4 Stars
92
3 Stars
25
2 Stars
14
1 Star
37
91%of customers recommend this product.
(
564 out of
620)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Gas Dryer with Steam - White
Customer Rating
5
Great features, love that it has a sensing feature
on August 19, 2022
Posted by: Posterbrink
from Milwaukee
We love the Dryer, it works great for everything. On thing I don't like is that when I put blankets or bulky bedding, because they roll up the sensor does not account for the inside of the roll. Other than that I am very happy. I really like that it had the start feature to connect to Alexa because it saves me time and reminds me when to change the wash.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Great Features and great service technician
on August 19, 2022
Posted by: Frossi
from Schererville, IN
Love the features especially the WIFI. Great technician and installer
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Gina@GEA, GE_Appliances, September 1, 2022
We’re so happy to have you as part of our GE Appliances family! Thanks for letting us know you’re enjoying the features and that installation was a great experience. If we can ever assist with anything, please let us know. Have a wonderful day. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Frog
on August 23, 2022
Posted by: mima75
from Middletown, New York
It does not dry enough and needs additional cycles to dry clothes.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Gina@GEA, GE_Appliances, September 5, 2022
Hey there and thanks for taking the time to review your new dryer. We’re so sorry to hear it’s not drying as you expect, and we understand how irritating this can be.
Drying can take additional time for reasons such as improper loading or the lint filter being full. You’ll find additional reasons and troubleshooting tips on page 38 of your user’s manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf.
Using the above link, pages 8-11 have information regarding cycles and settings to ensure you’re using the best ones for the type of load you’re drying. Ensuring the load and cycle/settings match will help with drying time.
If you have any additional questions or concerns, we’re always happy to help. We hope you have a fantastic day. -Gina@GEA
Drying can take additional time for reasons such as improper loading or the lint filter being full. You’ll find additional reasons and troubleshooting tips on page 38 of your user’s manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-5.pdf.
Using the above link, pages 8-11 have information regarding cycles and settings to ensure you’re using the best ones for the type of load you’re drying. Ensuring the load and cycle/settings match will help with drying time.
If you have any additional questions or concerns, we’re always happy to help. We hope you have a fantastic day. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
This is a great dryer!
on August 24, 2022
Posted by: Fray10105656
from Michigan
I have zero complaints about this dryer. we love it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great!
on August 29, 2022
Posted by: Texan2022
from Dallas
A lot of features but simple to use. We have the gas option and love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it all dry levels
on August 31, 2022
Posted by: Jackson1965
from 10940
Great dryer my color love it. All my appliance are GE will recommend GE anytime
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 31, 2022
Posted by: LaxManroop
from Ypsilanti, MI
Lots of features and easy to use, especially the ability and convenience to control it remotely
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on August 31, 2022
Posted by: Kigster
from Bellaire, MI
Unfortunately, the first cycle right out of the box was problematic. A consistent loud sound continued until the end of the cycle. Already had to have a repairman come out. He said a couple of the rollers are bad and need to be replaced. Have to wait 10 more days. UGH!! Very frustrating when trying to get settled into a new house and can't count on my appliances to get the job done. I hope when it's fixed I can come back with a better review.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, September 8, 2022
Hello - we're happy to see that you rated this unit perfect for appearance and features. At the same time, we're very sorry to know you had to experience this situation with the rollers for your unit and that you need a repair within a month of owning the appliance.
We're confident that our qualified technician provided the best resolution possible for this situation. While we don't expect you to have any issues after the repair, please know that we're always available on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
We're confident that our qualified technician provided the best resolution possible for this situation. While we don't expect you to have any issues after the repair, please know that we're always available on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com