Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Gas Dryer with Steam - White
Average customer rating
4.5
(710 Reviews)
Rating breakdown 710 reviews
5 Stars
542
4 Stars
92
3 Stars
25
2 Stars
14
1 Star
37
91%of customers recommend this product.
(
564 out of
620)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Gas Dryer with Steam - White
Customer Rating
5
Works Great
on April 15, 2022
Posted by: Brad8
from New Hampshire
Dryes extremely fast. Steam feature really refreshes your clothes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Value
on April 15, 2022
Posted by: JohnDoe90025
from Los Angeles
So far, (had it for about 10 loads) works great. Easy to set up, easy to use, easy to understand, and nice a quite
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and quick
on April 16, 2022
Posted by: REjr
from Greensburg PA
Paired with the GE washer, this dryer has it easy. But it works great and has plenty of options. It’s large capacity is a plus. The lint screen is different and can take a little more time to clean because it folds, but that is the only detractor.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Laundry Machines are the best.
on April 19, 2022
Posted by: ddm0156
from Buffalo, NY
The recently purchased GE laundry machines combined with Edwards Appliance (of Buffalo, NY) are by far the best. They were delivered and installed with absolutely no problems. Everything worked as promised and the washer dryer left my cloths spotless. Many thanks to the GE team members for an outstanding job done by all.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice features!
on April 21, 2022
Posted by: DeeM72
from Orlando, Fl
I like my dryer, However parts inside have already fallen off and I haven't had this a month yet. Also I'm not sure why I have to dry items twice to become dry.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn’t even make it past 1st load without breakig.
on April 21, 2022
Posted by: NotHappy Customer
from Roscoe, Illinois
Would not recommend. Dryer didn’t even complete 1 load of wash before breaking down. Has metal on metal grinding noise coming from the drum.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 22, 2022
Oh no! We can certainly understand how frustrating problems like this one day one of ownership would be, and we are so sorry for the inconvenience this has caused for you. This is not at all at our usual quality standards.
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our repair team will be able to get your dryer back up and running in no time.
Wishing you well,
Elliot@GEA
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our repair team will be able to get your dryer back up and running in no time.
Wishing you well,
Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Dries well, but burrs damage clothes & hand
on April 24, 2022
Posted by: BB924
So far the dryer works fairly well, but there are metal burrs on the inside opening and when we pull out clothes, especially bedding, the burrs snag and damage clothes, bedding. It scraped my hand when I ran it inside to check for clothes up front (machines are stacked) and it just ruined a bedspread. It's rather upsetting to find this after paying a ton of money for this machine, having to call for repairs the first day we tried to use the partner washer that wouldn't work on GFI outlets, and now having to call to get this metal replaced before it ruins more clothes or cuts me. The dryer features work OK, but for all its settings I can't find a basic time to dry clothes on low and get them dry without messing with settings. The lint basket is flimsy. I don't see that lasting well, and the screen is already getting plugged a month out. I didn't think I needed the wifi connectivity, but I'm pleasantly surprised to find that it's helping me get through laundry quicker, so bonus there.
I would recommend this to a friend!
Features
4
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, May 10, 2022
Hi - We truly hate to hear that your dryer needs to be serviced so soon after purchase and know that it’s a major inconvenience. It’s certainly our expectation, too, that appliances you purchase will be reliable and trouble free. While we know how much of an added frustration a service appointment can be, we are confident our technician can resolve this issue for you. Please call 1-800-432-2737 to schedule your appointment. Please accept our sincere apology for your experience. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
A Beautiful working Dryer!
on May 1, 2022
Posted by: PLC28
from Cambria Heights, NY
My GE dryer I absolutely love it so does my entire household as well the dials are easy to manage also not too noisy my clothes come out just as we desire them to so absolutely I recommend the GE dryer for quality care of your clothes
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com