Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. Stackable Smart Gas Dryer with Steam - White
Average customer rating
4.5
(708 Reviews)
Rating breakdown 708 reviews
5 Stars
540
4 Stars
92
3 Stars
25
2 Stars
14
1 Star
37
91%of customers recommend this product.
(
562 out of
618)
Customer Reviews for GE - 7.8 Cu. Ft. Stackable Smart Gas Dryer with Steam - White
Customer Rating
1
Does not dry
on January 20, 2021
Posted by: Prf1
from 34202
Brand new does heat to dry the clothes as it should
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 2, 2021
Hi Prf1 - We are deeply sorry to hear about the difficulty you have had with your new dryer. This is not the type of review we expect to hear on a new model. We do appreciate and apologize for the inconvenience that has caused you and are happy to see that service is scheduled to repair your dryer for you under the warranty. We truly hope this resolves the issues you've had and wish you all the best. Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Very poor quality
on June 15, 2021
Posted by: Terrible123
from Crystal Lake, IL
Very poor quality. Didn’t work from the first day we used it.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Eliza@GEA, GE Appliances, June 16, 2021
Hi there, we truly appreciate you choosing this Smart gas dryer for your home and taking the time to share your review. We are terribly sorry to hear that you have experienced issues with your dryer since installation and sincerely apologize for the disappointment. This certainly isn’t the performance that we expect, and we have shared your feedback with our design team for review. We would be grateful for the chance to offer you some direction in this!
We encourage you to first review the troubleshooting guide on pages 36-38 of your Use and Care Manual for possible causes of the issues you may be having and helpful things to check. If you continue to have issues, we recommend that you take advantage of your warranty and reach out to our Factory Service team to resolve this. You can view the details of your warranty on pages 39-40 of your manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-1.pdf.
We sincerely hope that this information is helpful for you. We are glad to have you in the GE Appliances family and would be grateful for the chance to restore your trust in us. Please keep in touch! -Eliza@GEA
We encourage you to first review the troubleshooting guide on pages 36-38 of your Use and Care Manual for possible causes of the issues you may be having and helpful things to check. If you continue to have issues, we recommend that you take advantage of your warranty and reach out to our Factory Service team to resolve this. You can view the details of your warranty on pages 39-40 of your manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000206-1.pdf.
We sincerely hope that this information is helpful for you. We are glad to have you in the GE Appliances family and would be grateful for the chance to restore your trust in us. Please keep in touch! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
No good
on June 24, 2020
Posted by: Marlyn1221
from Los angeles
Me salió mala y no an querido repararla y ya llamé a servicio al cliente
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Great dryer
on April 7, 2021
Posted by: Anonymous
from Fraser co
The dryer is great. However, the latch catch on the door broke the first time we opened it and it took 8 days for a replacement. This was a disappointment and we are very concerned that the plastic catch will fail on this one as well. As for functions. We love the dryer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, April 26, 2021
Hello there, we're very pleased to know you're loving your new dryer. In addition, we're sorry the latch broke within 8 days. This is never what we want for our customers, so we want you to know we don't anticipate you having any other issues.
We're wishing you the best and we're glad to have you in our GE Appliances family.
Guy@GEA
We're wishing you the best and we're glad to have you in our GE Appliances family.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
My best dyer yet!
on May 11, 2021
Posted by: Bobby 3643
from Newburgh, In
It drys large loads without a problem. The sensor tells how dry are the clothes, keep drying until they are done. So far, dependable.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on May 13, 2021
Posted by: Sathomas22
from Orlando, Fl
I bought this dryer to match which a new washer that I have. But it is better than I first thought. It has quite more features than my last dryer, which was also a GE. I drove GE appliance. They are very reliable and now even better technology. It is a new favorite in my household.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on September 30, 2021
Posted by: Anthony 47
from Barnegat NJ
Efficient, large capacity, appearance, easy to use
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Dryer options available
on October 1, 2021
Posted by: Chrisw68
from Santa Clarita CA
Dryers fast using the sensor drying cycle. Gentle on fabric.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com