Customer reviews from worx.com
WORX - 6 Replacement Trimmer Line for Select Cordless String Trimmers - Orange
Average customer rating
4.8
(9,638 Reviews)
Rating breakdown 9,638 reviews
5 Stars
8,248
4 Stars
887
3 Stars
218
2 Stars
138
1 Star
147
97%of customers recommend this product.
(
8,983 out of
9,298)
Customer Reviews for WORX - 6 Replacement Trimmer Line for Select Cordless String Trimmers - Orange
Posted by: RMiles
from Nashville, TN, United States
Gender:Male
Verified Purchase:Yes
Purchased the most expensive 56v trimmer/edger. The spools for life do not fit this model even though the website says it does. V
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
1
Not worth shipping $
on June 4, 2016
Posted by: Dissatisfied22
from Upstate NY
Gender:Male
Shipping cost is more than a 100 foot spool of line at local store. Plus had one spool that wouldn't unwind. Appeared to be melted to itself. Like someone else, I'll probably modify a spool to wind my own.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
1
Double Helix lifetime Edger Spool
on June 6, 2016
Posted by: ChasP001
from Richmond, VA, United States
Gender:Male
I am very disappointed with the lifetime spool for my trimmer. It is not the same quality as the original spools that came with my purchase of the trimmer/edger. The spools are unruly, and curled up. The thread gets stuck around the base and trimming mechanism, and get cut while trimming. I am in a tussle in rewinding the spool and that it can be productive and function decently. THIS IS TIME-CONSUMING!!
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
1
Bad Spool Twice
on June 12, 2016
Posted by: NeedInspection
from Ohio, United States
Gender:Male
When I ordered my new schools I told them about my last order which had a fused spool that was unusable. Much to my dismay me when the new order came it also contained a fuse to school that was unusable. Somebody at the plant or warehouse is not doing a proper job of inspection. Look for a new school vendor.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
1
Battery
on July 2, 2016
Posted by: Mike h not pleased
from Ohio
Gender:Male
Lucky to get 15min.worst battery ever 5 hours to charge will not buy another worx product.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
Great spools
on September 30, 2016
Posted by: ShirleyD
from Walters, OK, United States
Gender:Female
I received these when I ordered my Worx trimmer. There are enough to last me for the lifetime of the trimmer.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Long lasting
on January 31, 2018
Posted by: Hdoer
Gender:Male
Easy to use and durable
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Poorly wrapped.
on September 14, 2018
Posted by: Rock Rozzin
from Lebanon, TN
Gender:Male
Hopefully the other spools will be different but the first one was horrible. Line would break about every 15-30 seconds because it seemed like it couldn't release properly because the nylon was wrapped overlapping where the break point was. After paying a pretty hefty shipping fee, these spools aren't exactly free. I feel like I should be reimbursed.
Would not recommend if all the spools are the same. Otherwise I think the Worx is a pretty decent machine. I'm rating the spools, not the trimmer. Doing a search for a blower but not sure I'll stay with Worx.
Would not recommend if all the spools are the same. Otherwise I think the Worx is a pretty decent machine. I'm rating the spools, not the trimmer. Doing a search for a blower but not sure I'll stay with Worx.
Response from worx.comBy Chanda K, Customer Experience, October 8, 2018
Thank you for sharing your experience and review! We greatly appreciated your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at chanda.kearney@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com