Customer reviews from worx.com
WORX - 6 Replacement Trimmer Line for Select Cordless String Trimmers - Orange
Average customer rating
4.8
(10,188 Reviews)
Rating breakdown 10,188 reviews
5 Stars
8,720
4 Stars
922
3 Stars
237
2 Stars
145
1 Star
164
97%of customers recommend this product.
(
9,300 out of
9,629)
Customer Reviews for WORX - 6 Replacement Trimmer Line for Select Cordless String Trimmers - Orange
Customer Rating
5
SPOOLS FOR LIFE
on July 1, 2023
Posted by: Cooneytunes
from Salem Indiana
Gender:Male
[This review was collected as part of a promotion.] With the string trimmer purchase, the spools for life are a great part WORX program.
They are very easy to change compared to conventional string trimmers. They come all ready to use. My wife is mechanically challenged and would never attempt to wrap a conventional trimmer. She changes the spools as soon as they need to be changed and does it with ease,
They are very easy to change compared to conventional string trimmers. They come all ready to use. My wife is mechanically challenged and would never attempt to wrap a conventional trimmer. She changes the spools as soon as they need to be changed and does it with ease,
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
String
on August 11, 2023
Posted by: Hayward one
from Montana
Gender:Female
[This review was collected as part of a promotion.] My replacement Weedwhacker string arrived in a timely manner. My only complaint was the postage was a little high. Have a great day.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
I will never run out of spools
on September 21, 2023
Posted by: possm
from Richmond, MI
Gender:Male
[This review was collected as part of a promotion.] It is always nice to have to be able to order more line spools when I am down to one or two spools left. It is just a simple process to order and have them on hand.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Spools and line
on May 9, 2024
Posted by: Smith17
from Houston
Gender:Female
I'm glad that I am not the only one having trouble with the line breaking. There needs to be a better option. I have to adjust the line every 2 to 3 minutes.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 10, 2024
Hello Valued Customer,
Thank you for your review, it gives us a better understanding on where we need to improve. The spool line is made of a biodegradable material so that it easily breaks down without impacting the environment. Based on how old the string is, it could be starting to break down. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for your review, it gives us a better understanding on where we need to improve. The spool line is made of a biodegradable material so that it easily breaks down without impacting the environment. Based on how old the string is, it could be starting to break down. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
2
Not good quality
on June 24, 2024
Posted by: Redyns731
from Columbus, OH
Gender:Female
I have been using these spools for my Worx trimmer for a couple of years. This last bunch that they sent are terrible. They keep coming unwound and sending out maga amounts of line, which gets wrapped around the head. It’s not .65 diameter line, which is probably part of the problem. I love this weed eater, very sad that they have decided to go cheap on the line!
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 25, 2024
Hello there!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the spools issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the spools issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
2
Spool line breaks
on July 15, 2024
Posted by: Sue Frustrated
from Fair Grove MO
Gender:Female
Two of my last order of six spools did this! The line breaks then I can't get it to unwind so I can use the rest. It's like it's glued down. It's very frustrating. Not happy! Now I have to wait for my next order to arrive to finish weed eating.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 16, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Trimmer
on July 19, 2024
Posted by: Galaxiexlt
from Dearborn Heights,Michigan
Gender:Male
I have two trimmers and a lot of property so my daughter and I can do the edging together, so I think it’s a load of crap that they have no problem selling me two edgers but I can only get enough spools for one. As much as I love all the worx tools I have and I have six of them this has made me mad enough that I am seriously considering changing brands just because I have to buy more spools at I think is a ridiculous price because I will be out soon because of all the rain we’re getting in our area. Thanks Worx for the wonderful service!
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, July 22, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
Defective spools
on July 24, 2024
Posted by: Jerry68
from North Carolina
Gender:Male
I have been using work trimmer for a few years and it appears that their quality control has been degressing. Almost every spool I recently purchased is wound so they cannot self feed. I have to remove the spool and pull the line to release it. Very disappointing and aggravating. I’m thinking of purchasing a different trimmer from another manufacturer. This is just unacceptable.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 25, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com