actually a very good deal-- spools already to go just replace with a new one which is easy
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, September 18, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your spools, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!
I'm a "Value" oriented individual. The spools, all 6 of them, do not include enough string to give a value when you consider the cost of postage. I am most satisfied with the string trimmer unit itself; but, I find no VALUE in 6 lightly wound spools of string at the cost of postage today.
Response from worx.comBy WORX Customer Service, September 19, 2025
Hello Valued Customer! Instead of purchasing the pre-wound spools, you can start saving the empty spools you have, and purchase a mass supply of the spool line, and respool them yourself as a cheaper option! We understand saving money where you can. If you find that you are going through the spools very fast, I would suggest looking into a heavier duty trimmer that has a thicker spool line to it. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you! Thank you for choosing WORX!