I've been a customer for years. Worx products are excellent. Being that they're battery operated, I'm doing my part towards the green initiative. Free spools for life is the best feature for my weed eater. It means I'm always prepared to tackle my yard without delay. Will remain a customer for life.
I'm 70 plus years. I purchased 2chain saws and a weed eater some years ago. Needed for constant lawn care etc. I haven't been disappointed and love free weed eater string for life. It makes 4 easy work 4me without problems. Last month I purchased a larger sized chain saŵ for my nephew. We Luv it.
I am an avid believer in the worx products. Started with the trimmer and have many more products. What got me is the convenience of using the trimmer. Holds charge until the job is done. Easy to replace the spools. On top of that, they come free when needed. Recommend buying Worx products.
actually a very good deal-- spools already to go just replace with a new one which is easy
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, September 18, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your spools, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!