First, just to let you know, the giveaway date on yard equipment is listed as May 31, 2016. I think someone mistakenly typed in a 1 where 2 should have been. Mistakes happen! Oh, well. I love that I can get free spool refills for life! I really, really love it. I have a WORX trimmer/edger that I've owned and used for at least 6 years and have never had 1 bit of trouble with it. I have replacement batteries and a battery charger and all have been great and reliable. I would recommend WORX equipment to anyone.
[This review was collected as part of a promotion.] I’ve had my trimmer for probably 7-8 years. It’s a perfect weight for me. The convenience of picking the phone and ordering my line spools is wonderful. I enjoy talking to a real person. Thank you!!
I have not recieved them before asking for a review
Response from worx.comBy Worx Customer Service, September 5, 2025
Hello Jennifer. Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please email us at worx@positecgroup.com to advise us that you haven't gotten your spools, we will be happy to help locate your order and ensure it gets to you! Thank you for choosing Worx!