[This review was collected as part of a promotion.] I’ve had my trimmer for probably 7-8 years. It’s a perfect weight for me. The convenience of picking the phone and ordering my line spools is wonderful. I enjoy talking to a real person. Thank you!!
I have not recieved them before asking for a review
Response from worx.comBy Worx Customer Service, September 5, 2025
Hello Jennifer. Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please email us at worx@positecgroup.com to advise us that you haven't gotten your spools, we will be happy to help locate your order and ensure it gets to you! Thank you for choosing Worx!
I normally do not write reviews but this product has been very impressive! Normally a company does not provide free spools if they do not stand by their product. The spools they provide are amazing! For a novice like me, i tend to overuse spools but its impressive how these spools stand rough-ups! Trust me, your free spools will last you a very long time! Worx definitely works!