I have had to rewind the spools because the string can cross over the spool and the string sticks to the bottom layer.
Response from worx.comBy WORX Customer Service, August 4, 2025
Hello Valued Customer!
Please ensure that your spools are being stored in temperature controlled areas, such as a kitchen drawer, or an A/C controlled garage. Due to the spool line being biodegradable, if it is stored in extremely hot areas, it can begin to breakdown and not function properly. If this is a new purchase of spools however, please contact us to further assist in getting a replacement! Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
[This review was collected as part of a promotion.] Great deal! 6 more spools. Smaller than my previous trimmer. Will see how long one lasts. Like manual string extender. Still 6 free spools!
My purchase is only replacement spools for my Worx 40V Trimmer, but I can assure anyone that any Worx product is a durable tool, and the company has devoted the resources to design and produce a quality product. It is one of the best purchases that I have ever made. Thanks, Worx.
Worx tools is a good company to work with. The equipment works well and helps me to work smarter rather than harder. I had my edger/weedeater for years and still works great. I really do appreciate the free spools for Life, and this really is helpful. Thank you
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
WORX 173
on August 5, 2025
Posted by: Hondaman
from Pikeville Tennessee
Gender:Male
I have a WG173 and love it has great power and light weight I have 1.5 acres and trim all around it also can use my other worx batteries with it.
4 stars because they are free! However, I have had some issue with them being 'stuck' on the spool, too tightly wound, and not advancing so I have to stop and remove the spool from the trimmer, pull on the line to get it loose on the spool again then reinsert it. Would be great if this issue could be solved. Thanks.