Got the 6 spools, but no cap included this time. Seems like these do not last as long as before.
Response from worx.comBy Worx Customer Service, July 16, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The spools for life package will not include a cap, if you needed to order some please use this link; https://www.worx.com/gt-trimmer-spool-cap-covers-wa6531-a.html However, if you would like to provide us with additional feedback regarding your spools, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
While trimming my yard I carry a spare spool in my pocket . When first spool runs out just replace it and keep going trimming my yard. Spools easy to remove and replace. And the line is tough enough to handle tall weeds on vacant lot next to me.
I have been a Worx customer for over 5 years. I have a lawn mower, eager, blower, and chain saw. Love that I can use the batteries interchangeablely. I mentioned to my wife that whenever these brake, we will need to look at the new Worx products.