Awesome product, spools for life.. I love the convenience of having one refill in use and one in waiting on my handle. The ease of switching from empty to full in seconds. I am glad I made this purchase.
[This review was collected as part of a promotion.] I love my 40 volt weed edger trimmer have had for years, lately your spools for life , the string get stuck, like they are glued down they break off because of this , just put a new one and it didn’t last was glued together. I am a senior on a fixed income , I do my own yard and without this worx trimmer I would not make it , please do something about this problem, I will recommend worx because I love mine Please fix thank you
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 30, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with new spools. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
We were SO pleased to find this offer of "Free Spools for Life 6-Pack". We love our Worx trimmer! Really helps in maintaining our "out in the country" property.
Love that Ive had my weed wacker for several years and still get free refills just for asking. It’s perfect for me as a single woman as it runs on batteries and free string to go