I love that Worx offers the free spools for life. I have had my trimmer for over 3 years and its still going strong. It is one of the older models and has a plastic handle that is broken, but nothing duct tape couldn't handle. I would buy this over and over. So light weight and the spools are easy for anyone to install.
[This review was collected as part of a promotion.] I have been using the free spools for a while however lately the last batch I received seems to have been spoon wrong. when you are using the weed eater the wire will just unwind in large segments. My last 3 reels have done this. In turn you loose much of your thread for not cutting.
Response from worx.comBy Worx Customer Service, June 13, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with new spools. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
I purchased the 40V trimmer and edger and it was working great until the wheels literally fell off?? I also purchased the 20V blower and I am unable to finish just blowing the sidewalk after mowing? Especially if I kick it up to the second level. The first isn’t the greatest!!
I have purchased two worx weed eaters. I love them. They are light weight and designed for a person of short statue. They work wonderful and my yard looks great. I have recommended your company to many individuals. The spools are easy to change out, and you can order free spools. Wonderful product. Virginia Carol Brewster