I've had a worx trimmer for 15 years now... I've had two in that time... I live on two acres now so I can go through line quickly... It's an easy process and the line comes very quickly!!!
This was an amazing support--the spools came quickly and it highlights that the purchase of a Worx trimmer was the right decision. Absolutely recommend their products!
The quality of worx is very good!! I have had a blower and weed eater/edger for several years and they have held very well. I get free spools for the weed eater when I need them and you can't beat that.
Worx has been true to their word I have received free spools for over 5 yrs! there has never been issue, or denial. that meean the edger still works and that is a win!