I own 3 Worx trimmers. I would like to order more than one set of the 6 packs. However, I’m only allowed to order one set.
Response from worx.comBy Worx Customer Service, May 13, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. At this time we are only allowed to order one pack at a time to ensure they stay in stock. However, if you did want multiple packs being sent around the same time, you are able to order a new pack every 48 hours.
The line is off of three spools and it smells like some dropped it in the sewer. I am NOT happy
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 13, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you new spools. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
Some rolls are meshed together and I have to throw them away.
Response from worx.comBy Worx Customer Service, May 13, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you new spools. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.