Customer reviews from worx.com
WORX - 6 Replacement Trimmer Line for Select Cordless String Trimmers - Orange
Average customer rating
4.8
(10,193 Reviews)
Rating breakdown 10,193 reviews
5 Stars
8,723
4 Stars
923
3 Stars
237
2 Stars
145
1 Star
165
97%of customers recommend this product.
(
9,304 out of
9,634)
Customer Reviews for WORX - 6 Replacement Trimmer Line for Select Cordless String Trimmers - Orange
Customer Rating
2
Breakage
on June 7, 2022
Posted by: Mary the gardener
from Greensboro, NC
Gender:Female
[This review was collected as part of a promotion.] Have never experienced the issue before of string being twisted and barbed. Looks like the string was flattened about every 4 to 6 inches. Whenever the barbed area hit the feed the string would break. Please look into this problem WORX. FYI…..I love the tool and have been using it for years. Strong, long lasting battery.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , August 30, 2022
Hello there!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
We recommend storing the spools in a cool, dry place. The spool line is made of a biodegradable material so that it easily breaks down without impacting the environment. This makes the spools of line very delicate and in extreme weather situations, the line will begin to melt and fuse together. To combat this, the spools of line can be unwound and rewound to ensure that the line will properly feed when placed in the grass trimmer.
Thank you for choosing WORX!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
We recommend storing the spools in a cool, dry place. The spool line is made of a biodegradable material so that it easily breaks down without impacting the environment. This makes the spools of line very delicate and in extreme weather situations, the line will begin to melt and fuse together. To combat this, the spools of line can be unwound and rewound to ensure that the line will properly feed when placed in the grass trimmer.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
best product
on June 7, 2022
Posted by: chevyman68
from Jamestown N.D.
Gender:Male
[This review was collected as part of a promotion.] needed them for my trimmer
Written by a customer while visiting worx.com
Customer Rating
5
Spools for life weed eater cord
on June 8, 2022
Posted by: Wanda7074
from Kansas City, Kansas
Gender:Female
[This review was collected as part of a promotion.] Glad that it is for life. I can order anytime and get the spool cord in a few days. That is great.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on June 8, 2022
Posted by: NSpad
from Mi
Gender:Female
I've been using these for years and love them.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
so easy to install
on June 8, 2022
Posted by: kope
from easton pa
Gender:Male
on my second trimmer. been using it for years
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Way too easy.
on June 8, 2022
Posted by: Isotelus
from Hillsboro, Ohio
Gender:Male
I can't think of any easier way to keep up with weed trimmer line. Free spools for life should certainly be a no brainer, outstanding!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Never buy string line again
on June 8, 2022
Posted by: Bill938
from Mchenry,Il
Gender:Male
Pre strung spools are great when cutting and run out just pop in fresh one and keep going on with your lawn work
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , August 26, 2022
Greetings Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Easy to get
on June 9, 2022
Posted by: REB1
from Washington
Gender:Male
The tools are easy to use and easy to reorder the spools
I would recommend this to a friend!
Written by a customer while visiting worx.com