Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
5
Multiple options
on November 29, 2019
Posted by: Mickyvee
from Beaverton, OR
Gender:Male
I used this within days of it showing up. My main reason for buying it was to use it to vacuum leaves. It really Worx as advertised. I'd recommend this to anyone. Great product. I have multiple Worx products and so far I've been very happy with everything I've bought from Worx.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , December 2, 2019
Hello! Greetings from WORX! We appreciate the feedback as it helps us to better assist with maintaining and improving each customer experience. We are happy to hear you are enjoying the WORX TRIVAC! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on November 22, 2020
Posted by: steveMc
from Texas
Gender:Male
[This review was collected as part of a promotion.] I bought this a month ago it made my leaf clean up a breeze.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , December 1, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Died during first use
on November 28, 2020
Posted by: SharonR
I bought this slightly less then a month ago. My husband started using it today. He was enjoying using it when it stopped working. It buzzes but will neither vacuum nor blow. It just hums and vibrates. We unplugged it, removed the tube and verified there are no blockages. In fact it looks pretty clean in there. Put the tube back on and it still just hums and vibrates. ☹️
No, I would not recommend this to a friend.
(click to see the video)
Response from worx.comBy Enchantis M., Customer Experience, December 1, 2020
Thank you for sharing your honest feedback with us and bringing this to our attention. Our tools are covered by a 3-year warranty, so if your tool stopped working, we will be more than glad to assist you in making this right. Please check your email as I have contacted you offline to further assist you with this matter!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Like the name says,WORKS
on October 15, 2017
Posted by: Curtis Brumble
from Great Falls, MT, United States
Gender:Male
I used it the day it arrived & every weekend since.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight
on February 21, 2021
Posted by: Deb03
from Oklahoma
Gender:Female
Have not used it yet because of winter but love the idea of not breaking my back raking leaves.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 22, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Posted by: Haunted New Carlisle ohio
from New Carlisle, OH, United States
Gender:Male
Verified Purchase:Yes
This thing is so easy to use I love the how you go from blowing to mulching. lots of power to blow the leaves around
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Very poor
on November 17, 2017
Posted by: winston1
Gender:Male
Unable to use this device
No, I would not recommend this to a friend.
Response from worx.comBy Litreda.M, Customer Service , November 21, 2017
Thank you for sharing your review on the Worx TRIVAC! We greatly appreciate your feedback. If you have any questions or concerns about the tool, please don't hesitate to contact our customer service department at (1866) 354-9679 we will be glad to assist you.
Written by a customer while visiting worx.com
Customer Rating
1
Too Heavy
on December 20, 2017
Posted by: JLHO
Gender:Male
The Trivac is heavy and the on/off switch is borderline inoperable - takes extreme force to turn it on and off especially for my wife. The 14 Guage required electrical line makes it unacceptable for residential yard use.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com