Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
5
Great product
on December 17, 2021
Posted by: Mohamed VA
from Virginia
Gender:Male
I just received my WG 509 TRIVAC 2 and I used it for the first time. All I can say is that it is fabulous. It helps a lot making the job easy with less number of bulky bags of leaves. The suction and blowing power is just good enough for the job. The good thing about this model, is that it is easy to switch from vacuum mode to blowing mode with just turning the switch.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Very nicely built
on December 18, 2021
Posted by: Ed 741
from New Jersey
Gender:Male
Very happy with mulching . Used around pool where blower is not appropriate. Even sucked up and mulched dried dog poop
Very
Very
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Heavy, small bag
on December 19, 2021
Posted by: Skipb58
from Vineland NJ
Gender:Male
Purchased used twice, for the size and weight it should have more power. The blower is useless.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience, December 20, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you are in need of any assistance, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Broken after half a day
on December 27, 2021
Posted by: Joe Brandon
from Fairfax, Virginia
Gender:Male
I bought it to bag leaves but was hoping the blower would help but was not that powerful. If the bagging suction is powerful enough to lift an object, the case should be strong enough to protect your leg when it shatters. The bag zipper could open more to easy emptying.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, April 23, 2024
Hello Valued Customer,
We do not recommend the Trivac for use with acorns, nuts, gumballs, pine cones, branches, and anything that may become a projectile to reduce the risk of damage/and or injury. Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
We do not recommend the Trivac for use with acorns, nuts, gumballs, pine cones, branches, and anything that may become a projectile to reduce the risk of damage/and or injury. Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Blower
on January 7, 2022
Posted by: Ssor
from Fl
Gender:Male
Blower is in a very awkward spot, to use the blower is totally awkward
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , January 10, 2022
Hello Valued Customer.
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
GREAT MULCHING
on February 14, 2022
Posted by: Gran1
from Gloucester County, NJ
Gender:Female
Living in NJ. I bought this a few weeks ago and have used it once. Truthfully, I feel the blower is weak. I do love the mulching! Went from bag to covering plants. Only one other problem, I am 75 and this is a heavy piece. Not sure if I am keeping it. Really love the mulching. For a man, or young strong woman, this would be great. OH, and I lift 40 lb bags of bird seed into a shopping cart and out. I am no whimp.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Pretty Disappointed
on February 22, 2023
Posted by: Pretty Disappointed
Gender:Male
I was REALLY excited to finally decide on a leaf blower/mulching/vacuum after researching them for a while. I tried this one out as soon as it arrived and was pretty underwhelmed. The blowing feature left a bit to be desired but, I must say, the mulching/vacuum feature was great! When I switched it off, I immediately knew that I would be returning the item. The on/off switch was VERY difficult to maneuver so much so that when I tried switching it off, the switch pinched my finger causing a blood blister that is still lingering several weeks later.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 27, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review with us. It's unfortunate to learn that the Trivac did not meet your purchase expectations. Your feedback is greatly appreciated and helps us understand where we can improve.
Written by a customer while visiting worx.com
Customer Rating
5
great tool
on March 25, 2023
Posted by: bob8144
Gender:Male
Works great. Does the job I need it to do.
I would recommend this to a friend!
Written by a customer while visiting worx.com