Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
3
Not Pleased Like they want you to believe
on May 4, 2020
Posted by: george67
from Winston Salem , NC
Gender:Male
I bought this over a year ago liked it at first but the blower does not blow strong enough, and the vacuum blades can get stuck by small pieces of bark mulch, Plus it is heavy very heavy
No, I would not recommend this to a friend.
Response from worx.comBy Jorge V., Customer Experience, May 8, 2020
Hey George! Thank you for sharing your honest review. The WORX Trivacs are designed to much dry leaves only, and we do not recommend mulching anything else as it could damage the tool. With air speeds of 80 mph, the Trivac has considerable air speeds for any leaf blowing or vacuuming job. We will gladly pass up your feedback so we can continue to improve our products.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
on June 12, 2020
Posted by: Gigi 29
from Joplin, MO
Gender:Female
Husband was thrilled with his new product! We have lots of leaves we collect fr neighbors in the fall and this will be a God send from all the raking we have to do! Thank you Worx!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
on September 25, 2020
Posted by: Ed MT
from FL
Gender:Male
I bought this trivac about seven years ago. The machine has held up very well and I have really put it through the wringer. The only issue is the bag. I have had to replace it once and it needs to be replaced again. The zipper and seams (needs better design) keep separating after two years use. Still worth the price.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Expereince, September 28, 2020
Hi there! Thank you for your feedback and honest review. We will make sure to give your feedback to the appropriate department. Please check your email at your earliest convenience for further assistance on this matter. I would be happy to help!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on September 29, 2020
Posted by: dinskeep
from Idaho
Gender:Male
[This review was collected as part of a promotion.] Just used this TRIVAC 2 and where my past vacuums left me covered in dust because their bag attachments didn't seal, this vacuum didn't. Great suction and mulching. I wish I'd bought one earlier.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great features and easy to operate!!!
on October 14, 2020
Posted by: Buzz130
Gender:Male
I bought this a month ago to replace my old Toro blower- vac I had for over 12 years. I was amazed at how fast it was to switch from blower to vac with little to no time.I didn't have to strip down the machine to convert from blower to vac. It definitly saves time and is more efficient.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 7, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on October 15, 2020
Posted by: dks77
from Cheyenne, WYOMING
Gender:Female
[This review was collected as part of a promotion.] Love that I can use this to both blow leaves and vacuum them up.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 7, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy
on October 16, 2020
Posted by: Wachman
from Westerville Ohio
Gender:Male
[This review was collected as part of a promotion.] The blower vac mulched went together easy and quick. Blower powerful enough to make piles . Vacuum and mulching makes job easy no need to bend over us old guys like that.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 7, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Good suction
on October 23, 2020
Posted by: Taz656
from Middleton wiscondin
Gender:Male
I like this product has great sucktion but I wish this had a battery I hate having to plug a extension cord I'm a disabled veteran and I am scared I'm gonna trip on the cord or get tangled up in it and the bag is fine but even with the shoulder strap it hurts my back other than that it works good
Response from worx.comBy Heaven Johnson , Customer Experience , October 26, 2020
Hi there!
Thank you for your review as this helps us improve our products. We will make sure to give your feedback to the appropriate department. If you are still experiencing any issues, please give our customer service line a call at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Thank you for choosing WORX!
Thank you for your review as this helps us improve our products. We will make sure to give your feedback to the appropriate department. If you are still experiencing any issues, please give our customer service line a call at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com