Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
3
Works well
on October 19, 2019
Posted by: canadataz
from logan , utah
Gender:Male
i like being able to switch from blow to mulch with the turn of a handle. the only bummer is that the zipper on the mulch bag is coming undone . Not the strength it needs to be. I hope that this is not going to be a warranty problem.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , October 29, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. To avoid the zipper from coming undone we would recommend not filling the bag all the way to the top. Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Not as advertised
on October 22, 2019
Posted by: Professor07
from Klamath Falls, Oregon
Gender:Male
Works ok but not like the ad Blower doesn't have enough power, suction is weak and bag too small. Got the metal version, very heavy.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , October 29, 2019
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry to hear that the tool did not meet your expectations.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great
on October 29, 2019
Posted by: Donna May
from California
Gender:Female
[This review was collected as part of a promotion.] I got this to use right away to get the leafs up
So many leafs
So many leafs
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Great vac; So-so blower
on October 30, 2019
Posted by: Threegs
from St. Paul, MN
Gender:Male
I purchased this item since it does the vacuuming, mulching, and blowing. I'm very pleased with the vacuuming function. It works much better than the vacuum I was using. The only complaint I have relative to the vacuuming function is the on-off switch. It is too far forward and hard to switch on or off that it makes it a two-hand process.
I'm less satisfied with the blowing feature. The size of the machine and its weight doesn't lend itself blowing out tight spaces or for using for an extended period of time. In addition, trying to use the collection bag and strap to help support the device while blowing will prevent achieving a more horizontal position for optimum blowing. For these reasons, I've retained my old blower for blowing leaves.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , October 31, 2019
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry to hear that the tool did not meet your expectations 100%. However, we are happy to hear you are enjoying the WORX Trivac!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great
on November 3, 2019
Posted by: Melred
from Southfield, MI
Gender:Male
I brought it for the vacuum feature and it really does a great job
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 5, 2019
Thank you for sharing your experience and review! That is awesome! We are happy to hear you are enjoying the WORX Trivac Multi-stage Mulching System Electric Leaf Blowers! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
on November 6, 2019
Posted by: twotall
from Toledo ohio
Gender:Male
I hope you get the bag together With the zipper thread thread keep breaking and you can not unzipp it so you have a hole in bag I have got two bags and the same thing not Good
Response from worx.comBy Jasmine D, customer experience , November 7, 2019
Greetings from WORX! Thank you for sharing your experience and review! To better assist with the zipper of the bag we would recommend not filling up the bag to full capacity to avoid any premature damage to the zipper. Also to combat this issue we do have an alternative option. We have what is called the LeafPro Collection System. This system will fit on to your trash barrel while the debris from mulching your leaves is dispersed into the bag that is inside of the trash barrel. To better assist here will be the link to this wonderful accessory https://www.worx.com/leafpro-universal-collection-system-wa4054-2.html. An email will be sent to you in regards to this as well. Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Super nice addition to yard tools
on November 14, 2019
Posted by: RASMH
from Wisconsin
Gender:Female
Easy to use, powerful blower. Ease of switching to vacuum. Found it great to blow out rock garden and under shrubs. A plus....blew snow off car so quickly. And then blew off driveway around the car. Loved that! I am a 70 yr female.
Only downside would be weight of mulched leaves when collection bag is full.
Only downside would be weight of mulched leaves when collection bag is full.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 16, 2019
Greetings from WORX! Thank you for sharing your experience and review! We are happy to hear you are enjoying the WORX Trivac! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
DUAL PURPUSE MACHINE SAVES TIME AND EFFORT.
on November 21, 2019
Posted by: HOTDOG65
from louisville,ky.
Gender:Male
BOUGHT THE UNIT IN TIME FOR FALL LEAF COLLECTION. WORKS GREAT. VERY SATISFIED WITH MY PURCHASE.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 21, 2019
Greetings from WORX! That is perfect! We are thrilled to hear your experience with the WORX TRIVAC is indeed a great one! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com