Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,557 Reviews)
Rating breakdown 1,557 reviews
5 Stars
967
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,275 out of
1,500)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
1
Not even worth the S&H
on October 30, 2017
Posted by: Daloves503
from Glenview, IL, United States
Gender:Male
This Worx Trivac is so disappointing. Not sure what kind of leaves all those reviewers said it worked great on but even the small dry pile of leaves in my yard take forever to pick up with the bag attached. Take the bag off and you get better suction but a bigger mess. Under powered and underwhelming product
No, I would not recommend this to a friend.
Response from worx.comBy Litreda.M, Customer Service , November 9, 2017
Hello Valued customer,
Thank you for taking the time to share your review. We apologize if you are not having a good experience with your product. It sounds like there is an issue with your debris collection bag, Please contact our solution center at (1866)354-9679 to have your bag replaced under warranty.
Thank you for taking the time to share your review. We apologize if you are not having a good experience with your product. It sounds like there is an issue with your debris collection bag, Please contact our solution center at (1866)354-9679 to have your bag replaced under warranty.
Written by a customer while visiting worx.com
Customer Rating
5
Works Great!!!
on November 22, 2017
Posted by: LMACK
from Austin, TX, United States
Gender:Male
[This review was collected as part of a promotion.] Simple operation, light weight and easy to use. I used it today to vacuum leaves and yard trimmings. Easily converts from blow to vac and mulch. Perfect for lawn cleanup.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Powerful yet light!
on November 27, 2017
Posted by: Juli0217
from Salisbury, NC, United States
Gender:Female
This is a great tool. It is powerful and easy to use, yet lightweight. We will be using this for many years to come!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Best Option on the Market!
on November 27, 2017
Posted by: cdzilm
from Crystal Lake, IL, United States
Gender:Male
[This review was collected as part of a promotion.] I picked this up just a few weeks ago and have not been disappointed. I like the fact that the Trivac can be used with one hand. It is simple and light enough that my 9 year old can help out in the yard.
You can't go wrong with this model. Add the additional attachment to hook this right up to a bin.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
It really works well
on November 28, 2017
Posted by: brit
from Williamsburg, VA, United States
Gender:Female
I wasnt sure if it would work or be another fad, do like hat I only have to suck up the leaves and not rake or blow and bag them!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great vacuum and mulcher
on August 22, 2018
Posted by: Rapid
from Billings Montana
Gender:Male
[This review was collected as part of a promotion.] Bought this to clean up leaves in a gravel section of my yard that is difficult to rake works wonderfully. It replaced a worxs vacuum that was 9 years old that I finally wore out.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Just what I was looking for!
on August 29, 2018
Posted by: LoStNfOuNdMyDoGs
from Ohio
Gender:Female
Although a little heavy for me, this is the best multi functioning blower/vacuum I have ever used and/or owned! The mulching function is definitely a bonus! I was able to vacuum grass and leaves with ease, even if it was damp. And, since it mulched all, the end result was a great mix to have for many uses.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Mulching
on November 21, 2018
Posted by: Mummy2
from Cary NC
Gender:Female
It takes for ever to suck up the leaves and when I went to empty the bag. Most of the leaves were not mulch. Did not save time. And required a lot more time than just bagging not worth the money
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, November 21, 2018
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com