Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
1
None 0000
on December 28, 2017
Posted by: None 0000
Gender:Male
It is hard to use it is awkward i keep reaching for a handle that is not ther to balance it
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
1
Terrible product, not worth the money
on January 14, 2018
Posted by: Euge1965
Gender:Male
This product has hardly any suction or blower power, infomercial is very deceiving
No, I would not recommend this to a friend.
Response from worx.comBy Litreda.M , Customer service , January 22, 2018
Thank you for sharing your thoughts on the Worx Trivac. If you have any questions or concerns about the tool, please don't hesitate to contact our customer service department at (1866) 354-9679 we will be glad to assist you.
Written by a customer while visiting worx.com
Customer Rating
1
Too heavy, hard to hold in place
on January 14, 2018
Posted by: Grdnr
Gender:Female
My strong husband tried to use, didnt like the funtionality/ too hard to angle and heavy...will be returning.
No, I would not recommend this to a friend.
Response from worx.comBy Litreda.M , Customer service , January 22, 2018
We appreciate you for taking the time to share your review! Your feedback means a lot to us as it helps us learn and understand what we need to improve. I am sorry to hear that it did not work out for you, but thank you for trying it out.
Written by a customer while visiting worx.com
Customer Rating
5
Love it!
on January 17, 2018
Posted by: krier
Gender:Male
[This review was collected as part of a promotion.] Used it for the first time- even though leaves were wet it picked them up.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Trivac Metal Mulching Machine!
on January 23, 2018
Posted by: Rob7994
Gender:Male
Having gotten this as a holiday gift I did not think I would get a chance to use it until maybe March. Surprise, I used it last weekend. First, the unit was so easy to assemble. Everything fit without hassle. Second, the unit is powerful. Cleared off the porch and sidewalks with ease. Third, the mulching system worked great. I had a small bit of items to make compact, and this device worked great. Looking forward to a season of easy yard cleaning with the Trivac!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
I am very disappointed in the suction of this prod
on January 23, 2018
Posted by: tom brick
Gender:Male
I found the TRIVAC to be too weak with it's ability to pick up leaves as advertised. I live in a heavy wooded area and it took longer to fill up a bag than I could do by hand. It took lots of work just to get a bag full.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, October 15, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We recommend using the Trivac pointing at a 45-degree angle versus directly towards the ground.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
on March 9, 2018
Posted by: boogus
from Maryland
Gender:Male
This is the best blower and vac. I fill sure that I will never need anything else.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Tool! Great Investment!
on April 3, 2018
Posted by: Sj631338
Gender:Male
I purchased this tool in October of 2016. The item works as advertised. I have used it through two seasons to clean-up and mulch leaves. Great investment!
I would recommend this to a friend!
Written by a customer while visiting worx.com