Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
3
vac bag blows off
on February 15, 2023
Posted by: barbs100
from Concord CA
Gender:Female
[This review was collected as part of a promotion.] I purchased a leaf blower/vac and the bag will not stay on. No matter what it just blows off. Thanks
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 20, 2023
Hello Valued Customer. Thank you for taking the time to share your review and experience with us. To ensure that the collection bag is attached to the blower correctly. On the black shaft under the TRIVAC, there are two pegs. Line up these pegs with the channels in the orange collar of the collection bag. Push the bag collar towards the TRIVAC and turn right (towards the “lock” symbol). The bag will click into place letting you know it’s secure.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
Love the metal impeller
on March 20, 2023
Posted by: KansasGardengirl
from Wichita, Kansas
Gender:Female
I bought this model specifically for the metal impeller. Previous similar products came with a plastic impeller which worked ok. The problem usually is that some leaves have small stems or come in a cluster and the plastic impeller just can't handle it. So far, this metal impeller has worked great and have not run into that issue at all. I also really like the switch from vac to blower with just a turn of the side handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Works well
on June 29, 2023
Posted by: Krpanek
from Michigan
Gender:Female
[This review was collected as part of a promotion.] A little awkward until you get used to it. Mulch bag fills fast and needs to be emptied often. Chews everything right up though and great suction power.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Works Great - Most of the time
on May 7, 2024
Posted by: PapaTim
from Virginia Beach Virginia
Gender:Male
[This review was collected as part of a promotion.] I have had my TRIVAC 2 for years and it works great for 99% of my needs. I found the carry bag cumbersome and occasionally a piece of mulch will jam in the mulching system - but for the most part it works as advertised.
I would recommend this to a friend!
Written by a customer while visiting worx.com