Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
4
I like it but....
on March 5, 2021
Posted by: Stevebo
from Phoenix, AZ
Gender:Male
I bought the Trivac for 2 specific reasons.
1. I have an area that collects debris but is difficult to blow into a common location because of how its is in conjunction with the pool. Being able to move the debris with the blower portion and vacuum it up saves me so much time an aggravation. Grade: A
2. I also have a large ficus tree in my yard. This tree constantly drops leaves (about 1 inch long) and small twigs (diameter of a bout 1/16th of an inch). I was hoping to be able to use the Trivac to basically vacuum my lawn. Although it picks up the leaves great, it is difficult to keep the nose close enough to the ground to make a clean weep with one pass. The balance is difficult to work with even with the shoulder strap. And the twigs require even more manuevering to be captured.
1. I have an area that collects debris but is difficult to blow into a common location because of how its is in conjunction with the pool. Being able to move the debris with the blower portion and vacuum it up saves me so much time an aggravation. Grade: A
2. I also have a large ficus tree in my yard. This tree constantly drops leaves (about 1 inch long) and small twigs (diameter of a bout 1/16th of an inch). I was hoping to be able to use the Trivac to basically vacuum my lawn. Although it picks up the leaves great, it is difficult to keep the nose close enough to the ground to make a clean weep with one pass. The balance is difficult to work with even with the shoulder strap. And the twigs require even more manuevering to be captured.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , March 8, 2021
Hi there!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. Call our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. Call our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Excellent mulcher with an awkward twist
on April 24, 2021
Posted by: VFWDude
from San Antonio, TX
Gender:Male
I've used this mulcher for quite some time now and believe it is one of the best overall mulchers/blowers in this price range. The awkward twist is simply the ergonomics of using this, it can be quite beastly (especially in tighter areas) BUT it will do an EXCELLENT job of sucking the leaves up and breaking them down in an 18 to 1 ratio. I chose the power cord model as I wanted metal blades and smaller ratio mulch than the battery version. (I use a small solar battery so I don't have to run cord from the house, too many years with Worx tools to want too much cord annoyance). Despite it being awkward to handle in tighter areas, I really like this product and have recommended it to many friends and family.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , April 28, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We appreciate your business and we thank you for being a valued WORX customer.
Written by a customer while visiting worx.com
Customer Rating
4
Excellent product that could be made much better
on October 31, 2021
Posted by: DSL1
from Seneca, SC
Gender:Male
[This review was collected as part of a promotion.] My Tri-Vac does exactly as promised — vacuums up and mulches leaves. So what’s the problem? A full bag of mulched leaves is heavy — about 20 pounds that makes the job much harder unless emptied multiple times/hour. How about a 4’ long hose attached to a much larger collection hamper riding on wheels that can be pulled behind as an ad-on to the original product? Those who have small jobs wouldn’t need it. Those with big lots like ours would grab it in a minute. More work with less effort! Come on WORX — get your designers and engineers busy!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent
on November 12, 2021
Posted by: ZWANDY
from Oakdale minnesota
Gender:Female
I bought one several years ago but this year I sucked up a rock which caused it to no longer
Work. I ordered a new one today now that it advertised all metal. Hopefully it won’t break.
I need this!!!
Work. I ordered a new one today now that it advertised all metal. Hopefully it won’t break.
I need this!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Needs an improved bag
on November 15, 2021
Posted by: StevG
from TN
Gender:Male
Works well, even for large volumes of leaf collection. My reason for not giving it 5 stars is that the collection bag should be improved by extending the zipper around one corner of the bag to eliminate the one actual corner. When emptying the bag, leaves get clogged at the corner points of the bag, requiring you to stick your hand into the bag to pull out mulched leafs. Also suggest that the bag seams be reinforced as they are prone to split.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great value!
on December 17, 2021
Posted by: beachgirl
from michigan
Gender:Female
This is my 3rd Worx product and all I can say is the quality is exceptional for the price.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Multiple features leaves no leaf behind!
on December 28, 2021
Posted by: Burger59
from Louisville, Kentucky
Gender:Male
Most of the leaf season was over when I purchased my Trivac 2. I sure was sorry I didn’t get it at the beginning of season. This would have made my job easier and more enjoyable!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Tribal Mulched/Blower
on March 15, 2022
Posted by: Schoenholtz
from Pittsburgh, PA
Gender:Female
[This review was collected as part of a promotion.] The machine is great but the bag is terrible. Made out of a cheap material that after a couple of uses it spreads and tears open where the zipper is. I’ve tried to sew it and duct tape it! I go through about 2 bags per year. It this bag was made from canvas it would last. But the blower will last and it’s great! Just be aware of the cheaply mad bag.
I would recommend this to a friend!
Written by a customer while visiting worx.com