Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
4
I am Disabled Use a Wheelchair
on January 23, 2021
Posted by: Wheeler77 jy
from California
Gender:Male
[This review was collected as part of a promotion.] Thought it would be awkward for me in a Wheelchair , but its not , Lightweight, makes it very easy for me to use in my Wheelchair. it should have a shoulder strap but i made my own Strap. Super powerful and good Design, are they going to make a Battery Model. I dont like messing with the power cord
Response from worx.comBy Heaven Johnson , Customer Experience , January 27, 2021
Hello! Your feedback and review help us improve our products. As of right now, there is no word of a battery-operated Trivac. Certain features the Trivac performs requires a lot of power a battery may not be suited for, but we will certainly look into the idea. For any customer service needs, please contact the Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Blower/vacuum
on January 24, 2021
Posted by: Tommy boxer
from Oklahoma
Gender:Male
I was skeptical but it was so easy to put together and it sucked up Leaves like it was starving ! Wish it was battery operated but the price was good
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Very easy to use.
on January 28, 2021
Posted by: Tre1
from Kansas City, Missouri
Gender:Female
[This review was collected as part of a promotion.] It is quick to switch between the blower and the part where it picks up the leaves. Also it is light weight.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 2, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Great idea, But
on January 28, 2021
Posted by: Busy beey
from Saint Louis MO
Gender:Female
Wasn’t impressed with the blower at all, okay for removing grass of the sidewalk but that’s about it. It’s doesn’t have enough power to really blow leaves off the lawn.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, January 29, 2021
Thank you for sharing your experience and review! The blower has a variable speed control that allows you to adjust the speed from 80-210mph. Rotate the orange knob upward to decrease speed and downward to increase speed.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
still trying
on January 28, 2021
Posted by: Santrap
from Georgia
Gender:Male
[This review was collected as part of a promotion.] works about as advertised
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , January 29, 2021
Hello! Please call our customer service center at 1-866-354-9679 (WORX) Monday- Friday, 9 a.m.-6 p.m. EST and, we’ll be happy to assist you with any concerns.
Written by a customer while visiting worx.com
Customer Rating
3
Dissatisfied
on February 9, 2021
Posted by: Frantically
from Ozona tx
Gender:Female
I am older maybe not strong but it is heavy and the on and off button omg ,it’s so hard to turn it on and off I struggle with maybe it’s me like I said but very dissatisfied
The leaves get suck too.
The leaves get suck too.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, February 10, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The Trivac weighs 9.3lbs. This is attributed to both the blower tube and vacuum tube is attached as one piece versus the need to switch out tubes. The weight of the bag with debris may also contribute to the extra weight. If it is being used as a blower, the bag does not need to be attached. This may lighten the tool and make it more manageable. If you are having issues with the on/off switch please contact our Solution Center Team at 866-354-9679. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Honest Review
on February 9, 2021
Posted by: ddrive2
from Santa Fe
Gender:Male
[This review was collected as part of a promotion.] This works, just a few nitpiks it doesn't like bigger leaves. Smaller leave (size) piles worked great. Pretty cool to switch from blower to vacuum with just a move of the switch. The bag connects and removes easily. Power seems just a little light, but with perserverance you get the job done.
I would recommend this to a friend!
Response from worx.comBy Lucy R, Customer Experience, February 10, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Impeller.Jammed
on March 5, 2021
Posted by: jammedimpeller
itcs very nice for leaves, but some sticks were mixed in an thee impeller is jammed up. As far as I can see, I have to take out many screws and pull the whole unit apart to get to the impeller
Response from worx.comBy Lucy R, Customer Experience, March 8, 2021
Thank you for taking the time to share your experience and review. We recommend blowing just the leaves into a pile and then set the Trivac to vacuum mode to avoid these objects.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com