Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
2
pass
on December 18, 2020
Posted by: sailing
from ny ny
Gender:Male
a big disappointment
really doesn't do the job well
any twig or mulch that gets in the system when removing leaves .... it jams and shuts down
really doesn't do the job well
any twig or mulch that gets in the system when removing leaves .... it jams and shuts down
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, December 21, 2020
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We do not recommend the Trivac for use with acorns, gumballs, or pine cones as these objects can become projectiles and may cause injury or damage. We recommend blowing the leaves into a pile and then set the Trivac to vacuum mode to avoid these objects.
Written by a customer while visiting worx.com
Customer Rating
4
worx-trivac wg509
on December 22, 2020
Posted by: sunnfun
from texas
Gender:Female
This is a very, very good product. My only issue is that the strap accessory is no longer included. I used the trivac 4 days ago and I still have red welts because the strap kept moving and as the bag was filling it added weight to the friction of the strap moving. PLEASE make the device to stabilize the strap available again!! Also, take a look at the on/off switch. I have to use both thumbs to turn on but it is very easy to turn off.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Looks & works AWESOME!
on December 22, 2020
Posted by: dorozco1020
from Chicago, Illinois
Gender:Male
[This review was collected as part of a promotion.] I bought it for myself Christmas present, But I can't wait so long, so I just tried it and its awesome!
Thanks a lot!
Thanks a lot!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 29, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Easy to handle, not hard on your back.
on December 28, 2020
Posted by: COB1
from Galesburg, IL
[This review was collected as part of a promotion.] Purchased this unit from tv ad. Now I am going to order the attachment to a trash receptacle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
on December 28, 2020
Posted by: brentska
from Rhode Island
Gender:Male
I purchased this product for my Father In-law and he couldn't be happier. Great concept. The collection bag could be better as far as comfort goes but overall nice product.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great tool
on December 29, 2020
Posted by: Gamma n papa
from Durham
Gender:Female
[This review was collected as part of a promotion.] I got this for my husband as a Christmas gift, he used it yesterday to pick up the remaining leaves from the yard he said he love it. He said it was like using the vacuum cleaner.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
bag zipper
on January 3, 2021
Posted by: harley2
Gender:Male
1 year zipper on bag,can't open or close.
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, January 6, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great blower/vac easy to handle with great suction
on January 4, 2021
Posted by: Her Bear
from Richmond, TX
Gender:Male
I use it to clean up fallen leaves on the deck around my pool and flowerbeds. So much easier than raking and sweeping! Great Product!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com