Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
4
Good but....
on December 7, 2020
Posted by: Leaf vacuum
from Virginia
Gender:Female
Ok so this thing has excellent power, sucking up big leaves from a river birch behind my townhouse. Only problem is it overheats after second bag of leaves and Just stops working.
I have to let it cool down which is time consuming. Also the bag is awkward and uncomfortable. I think a backpack type of bag is a better solution than to having all the weight of the vacuum and bag on one side of your body.
But its definitely powerful and will clean your leaf debris.
I have to let it cool down which is time consuming. Also the bag is awkward and uncomfortable. I think a backpack type of bag is a better solution than to having all the weight of the vacuum and bag on one side of your body.
But its definitely powerful and will clean your leaf debris.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
WORK TRIVAC 2
on December 7, 2020
Posted by: Bernadette
from Tuscaloosa, AL
Gender:Female
[This review was collected as part of a promotion.] Blowing of leaves was weak. Suctioning was just ok, nothing spectular.
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, December 14, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Heavy not light as described
on December 8, 2020
Posted by: Tdw12
from Omaha Nebraska
Gender:Female
[This review was collected as part of a promotion.] The item works but it’s heavy and do pick up everything as it shows
I would recommend this to a friend!
Response from worx.comBy Lucy R, Customer Experience, December 10, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
The Trivac weighs 9.3lbs. This is attributed to both the blower tube and vacuum tube is attached as one piece versus the need to switch out tubes. The weight of the bag with debris may also contribute to the extra weight. If it is being used as a blower, the bag does not need to be attached. This may lighten the tool and make it more manageable. We do not recommend the Trivac for use with acorns, nuts, gumballs, pine cones, branches, and anything that may become a projectile to reduce the risk of damage/and or injury.
Thank you for choosing WORX!
The Trivac weighs 9.3lbs. This is attributed to both the blower tube and vacuum tube is attached as one piece versus the need to switch out tubes. The weight of the bag with debris may also contribute to the extra weight. If it is being used as a blower, the bag does not need to be attached. This may lighten the tool and make it more manageable. We do not recommend the Trivac for use with acorns, nuts, gumballs, pine cones, branches, and anything that may become a projectile to reduce the risk of damage/and or injury.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great item!
on December 8, 2020
Posted by: Mariet1069
from Vero Beach, FL
Gender:Female
I purchased this 2 weeks ago and its amazing! My brother got one for his birthday and said it was awesome, so I found it and purchased it for myself! Not too much mulching of leaves in FL but it works great and gets rid of grass clipping too! Who knew?! Love it!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 11, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great vacuum and mulching of leaves
on December 9, 2020
Posted by: jovi
from Delaware
Gender:Female
[This review was collected as part of a promotion.] Tired of racking leaves. Trivac vacuumed our lawns leaves quickly and mulches into the shoulder carrying bags
Response from worx.comBy Brianna H, Customer Experience, December 12, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Simple Use
on December 10, 2020
Posted by: Campbell66
from Griffin, GA
Gender:Male
A great machine. Only drawback for me is the collection bag. I am finding it hard to stay on my shoulder after a good amount of debris is taken in. How
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 14, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
poor performance
on December 11, 2020
Posted by: boom1
from Apex, NC
Gender:Male
The vacuum was so bad that it was none existance for me.
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, December 15, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Vacuum Mulching Simplicity
on December 11, 2020
Posted by: Haig
from Broomfield, CO
Gender:Male
This is my first vacuum mulcher after many years of raking and cleaning up my yard. The leaves on my property fall primarily on rocks so as I used the WG509 for the first time, I was pleasantly surprised that I could grab leaves (even wet leaves) with this vacuum from an uneven surface. The resulting mulch was fine-grained and what used to take well over a half-dozen bags fit in two.
But it gets better. I also have a lot of zebra grass that need to be cleaned up. I'm not saying this vacuum can or should mulch tall (8') grasses after cutting them down but after taking a few passes on them with my lawn mower, the dry grasses were appropriately sized for this machine to handle, I was able to mulch a dozen pretty large plants into 3 garbage bags. I wasn't expecting this so I'm pleased to have the versatility. The metal mulching components work well.
The vacuum isn't too heavy for most folks. You can cover a normal suburban backyard in a few minutes. The bag is handy, about the right size and the zipper enclosure is solid. You just need to adjust the handle length so it can be slung over your shoulder. Having a cord to navigate isn't always ideal but I imagine the weight of a battery on this machine would make it hard to lug around.
I used the blower occasionally to loosen up clumps of leaves. I already have a lighter weight battery-powered blower that is easy to maneuver but having the blowing option on this tool is handy as its one less tool to get out.
I'll probably use this vacuum twice a year - late fall and early spring so I'm hoping it will last a good long time.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 15, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac and how well it works! Thank you for choosing WORX. You are greatly appreciated
Written by a customer while visiting worx.com