Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
5
Very happy with product, have several Worx's
on November 23, 2020
Posted by: Big Dog 314
from Il
[This review was collected as part of a promotion.] Very happy with the product, works Great mulches great, easy to switch from blowing, to mulcheing,
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , November 30, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great mulching and vacuum
on November 23, 2020
Posted by: Makrand Dharphale
from Troy Michigan
Gender:Male
i bought this about a month ago and have used it on dry as well as wet leaves. this thing works just fine, only if there are twigs or hard fruits that get sucked is what cause a wringing sound and a jam sometimes. but if you are careful and filter those twigs of 1/2 inch dia or more this thing just chews everything. emptying bag in the leaf bag is super easy and saves your lumber. the propeller and blade in the front of it is very effective in churning the leaves.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , November 30, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Good idea
on November 26, 2020
Posted by: bj9008
from Columbus Oh
Gender:Female
I bought this about a month ago. I like the idea of it being lightweight and something a woman can easily use. However, it is a little awkward because of its size and as you use it, it gets heavier as you pick up leaves. Not exactly as the ad showed but I will use it.
I would recommend this to a friend!
Response from worx.comBy Lucy R, Customer Experience, November 28, 2020
Thank you for sharing your experience and review! The weight of the bag with debris may also contribute to the extra weight. If it is being used as a blower, the bag does not need to be attached. This may lighten the tool and make it more manageable.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
It mulches ok, but is heavier than they say it is
on November 26, 2020
Posted by: jaedens
from Plainfield IN
Gender:Female
Bought less than a month ago and the on / off button stopped working the third time we turned it off to empty the bag. I would NOT recommend this product, in fact I am thinking about returning it for a refund.
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, December 15, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Pretty darn good for the price
on November 27, 2020
Posted by: Example Name
from Florida
Gender:Male
[This review was collected as part of a promotion.] Since I’ve bought this tool (trivac 2) I’ve used it twice, both times for extended periods of time. This machine has not faltered once. The blower has surprising power as does the vacuum. The bag releases some dust/dirt particulates but that is my only beef with this tool. It’s made cleaning my deck, my lanai, and around my trees so much easier. The mulching size of the leaves is adequate and easily disposed of.
You’ll be an idiot to complain about a tool this well manufactured, and it performs exceptionally well. The price just puts a smile on my face.
You’ll be an idiot to complain about a tool this well manufactured, and it performs exceptionally well. The price just puts a smile on my face.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Blower and mulcher!
on November 27, 2020
Posted by: NicoleRe
from Cleveland Ohio
[This review was collected as part of a promotion.] I had a ton of work to do in my yard with leaves and this made my life so much easier. The mulcher works really really well and the bag attachment is awesome. The blower is exceptional as well. I highly recommend this item.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , November 30, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
deceiving infomercial
on November 27, 2020
Posted by: Karen415
from Holbrook NY
Gender:Female
i watched the infomercial and it made it looks easy to use. However product is a bit heavy. Bag fills up much too fast and it also adds weight to the machine
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 15, 2020
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
May we suggest using the LeafPrp Collection System? It is an 8-foot long tube that attaches to a trash can so you don't have to empty out the bag.
The link is below.
https://www.worx.com/leafpro-universal-collection-system-wa4054-2.html
May we suggest using the LeafPrp Collection System? It is an 8-foot long tube that attaches to a trash can so you don't have to empty out the bag.
The link is below.
https://www.worx.com/leafpro-universal-collection-system-wa4054-2.html
Written by a customer while visiting worx.com
Customer Rating
5
Mulching system
on November 28, 2020
Posted by: jmok823
from St. Ann, MO
Gender:Female
I bought 2 of these products, one for me and one for my sister. We both are so impressed with the amount of leaves (and sticks) it mulches!! Very satisified!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 1, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com