Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
4
Love it
on November 13, 2020
Posted by: bloom666
from MS
Gender:Male
[This review was collected as part of a promotion.] Great value. Love the mulching unit is made of metal. After the hurricane, made cleanup a lot easier. Only flaw is you have to pull a cord behind you. If they would come up with a battery powered one, I would be first in line.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Works great but heavy
on November 16, 2020
Posted by: EmmaRocks
from New Jersey
Gender:Female
[This review was collected as part of a promotion.] This blower / mulched works great. It is quite heavy so it would be nice if the strap on the leaf bag had some padding.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Weak blow and doesn't last long
on November 17, 2020
Posted by: 1Customer
from Lorton, VA
The leaf blower is too weak to blow fall leaves and I ended up using it only for mulching. I had a smaller leaf blower that I was using prior to purchasing this one which I still use; and it is much stronger than this blower.
I only got 3 years use of it, then it stopped working.
I only got 3 years use of it, then it stopped working.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 20, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
Not for large leaves and ripped collection bag
on November 17, 2020
Posted by: QWNG
from ABQ, NM
Gender:Male
[This review was collected as part of a promotion.] I bought it two weeks ago and the debris collection bag was ripped when I was using it for the 2nd time. Didn't do anything differently from what it was advertised.
I have london plane trees in the front yard and I found it the tube opening is kind of small for the large leaves. They will stuck at the opening which is inconvenience.
Other than that, it is good product.
Fix the bag please, it compromises the quality of a decent product.
I have london plane trees in the front yard and I found it the tube opening is kind of small for the large leaves. They will stuck at the opening which is inconvenience.
Other than that, it is good product.
Fix the bag please, it compromises the quality of a decent product.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, November 19, 2020
Thank you for taking the time to share your experience and review! We appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9am until 6pm EST and on Saturday from 9am until 3pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Ease of changing between vacuum and blowing
on November 17, 2020
Posted by: Ange ki826
from Ft. Collins, Colorado
Gender:Male
Has reduced my time to collect leaves and the fine mulch allows for more room in my yard waste bin.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
This thing is one of the best yard tools
on November 18, 2020
Posted by: Andrewp
from Philadelphia, Pa.
Gender:Male
[This review was collected as part of a promotion.] I wash I had this years ago, because it blows and vacuums in one tool.
It has a speed control knob that lets me dial down power. And that is needed with the power this has. I sucked up stones and it did not break. So, I turn the power down. All you do is blown to a pile switch to vac. and chew it all up. I did not even need gloves.
It has a speed control knob that lets me dial down power. And that is needed with the power this has. I sucked up stones and it did not break. So, I turn the power down. All you do is blown to a pile switch to vac. and chew it all up. I did not even need gloves.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , December 1, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Electric not Battery
on November 18, 2020
Posted by: myrtle
from Arkansas
Gender:Female
I purchased this without much research and got an electric blower, vaccum, mulcher instead of a BATTERY operated one
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , November 19, 2020
Hello!
If you decide your tool isn’t right for you, we offer a 30-day Money Back Guarantee from the date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (WORX) and we’ll be happy to assist.
Thank you for choosing WORX!
If you decide your tool isn’t right for you, we offer a 30-day Money Back Guarantee from the date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (WORX) and we’ll be happy to assist.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
must have for Landscapers and outdoor enthusiasts
on November 18, 2020
Posted by: Joseph03
from Hendersonville, n.c.
Gender:Male
I recently purchased this tool more than a month ago and I am disappointed that I waited so long. I do not know how I have made it without this in my yard tools for so long. I wish that I could go back in time And this would be the 1st and only yard tool that I would purchase.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 1, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com