Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
2
Gets clogged on big leaves
on November 4, 2020
Posted by: Anonymous
from Waterford, Michigan
Gender:Female
My Trivac 2 gets very clogged with big leaves. It works great on small leaves. Sadly, most of my leaves are big. If the opening were a bit bigger, I don't think it would have a problem. If your leaves are smaller than your hand, buy this product. If your leaves are on the large size, it won't work for you. I have a lot of leaves so I really wanted this product to makes things easier and faster.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , November 5, 2020
Hi there!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. Our tools carry a standard 2-year warranty plus one additional year when you register. If you are experiencing any issues, please give our customer service line a call at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. Our tools carry a standard 2-year warranty plus one additional year when you register. If you are experiencing any issues, please give our customer service line a call at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Great sucking action!
on November 5, 2020
Posted by: Anonymous
from Wisconsin
Gender:Female
The sucking power on this is amazing and that was the main reason I bought this!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
very heavy!
on November 7, 2020
Posted by: Qstick
from Knoxville,Tennessee
Gender:Male
[This review was collected as part of a promotion.] I am 77 years old and found that the unit was to heavy for me to use in a comfortable way. The unit was not started and I just could not handle it. I am sorry but I watched the ad on television which showed a lady using the unit and she had no problem but as I say age has a lot to do with how this unit performs.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , November 11, 2020
Hi there!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. Call our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. Call our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Great for shredding leaves
on November 7, 2020
Posted by: MW11
from York Haven Pa
Gender:Male
[This review was collected as part of a promotion.] I bought this to replace my old corded blower/shredder that broke the plastic impeller. I had the old one for about 15 years so I hope this one with a metal impeller lasts for a long time. So far it has been working great.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Exactly what I was looking for!
on November 7, 2020
Posted by: AlohaBob
from Newnan GA
Gender:Male
[This review was collected as part of a promotion.] I have always been skeptical of things I saw on infomercials but was intrigued when I saw this. It is well made, works great, and does everything as advertised.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great multi-use yard tool!
on November 8, 2020
Posted by: Anonymous
from McKinney, TX
Gender:Female
[This review was collected as part of a promotion.] Great tool that takes care of your leaves. So easy to switch from a blower to a vacuum. The leaves are turned into mulch which is secured into the enclosed bag. It is easy to put together and operate. Using this is fun but addictive.
I will be purchasing another as a gift.
I will be purchasing another as a gift.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 7, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on November 9, 2020
Posted by: Lidlolady
Gender:Female
I am so pleased that this is not only blows leaves, but vacuums and mulches them as well. It is exceptionally easy to use; not complicated at all. My only problem is that sticks are easily sucked in with the leaves and I worry that they will damage the machine. Debris is sometimes difficult to separate from the leaves before vacuuming them.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! We can recommend to blow the leaves into a pile and then vacuum. Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Weak Blower, Poor Mulching
on November 11, 2020
Posted by: Jean44
from Maplewood, NJ
Gender:Male
I bought this two weeks ago and I am very disappointed. The blower is very weak and the mulching is poor, product did not perform as advertised.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 12, 2020
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com