Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
968
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,276 out of
1,501)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
3
not the best?
on October 20, 2020
Posted by: tjinmn
from Minneapolis,mn
Gender:Female
This thing is kind of heavy. I have a smaller yard and for some reason was out there for 4 hours and my yard looks horrible. Other neighbors came out and were done in the 4 hours I was out there. The blower could be more powerful? also, the sucker. or it should have an attachment for taller people. i'm only 5'9" but you have to get the end of the mulcher right on the ground for it to suck up the leaves. my back hurts so bad right now.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , October 21, 2020
Hi there!
Thank you for your review as this helps us improve our products. We will make sure to give your feedback to the appropriate department. If you are still experiencing any issues, please give our customer service line a call at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Thank you for choosing WORX!
Thank you for your review as this helps us improve our products. We will make sure to give your feedback to the appropriate department. If you are still experiencing any issues, please give our customer service line a call at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Good job mulching leaves
on October 21, 2020
Posted by: Jkke
from South Carolina
Gender:Female
[This review was collected as part of a promotion.] I bought this several weeks ago and have used several times. It works well, it is a bit heavy for me, it would be amazing if it was on wheels! It mulches the leaves up very very fine and the bag holds a lot. Overall I feel like it works great, just heavy for a woman.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
on October 26, 2020
Posted by: Anonymous
Haven't had a chance to use it yet
Written by a customer while visiting worx.com
Customer Rating
4
Nice tool
on October 28, 2020
Posted by: Booce
from Medway, Ohio
Gender:Male
Nice tool,but I am in a wheelchair and when the bag fills it strangles me. Also. the obvious corx problem I didn't think about
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Not a Review I have a Qhesion!
on October 29, 2020
Posted by: Anonymous
from Virginia
Gender:Male
Considering purchasing TRIVAC 2 w/ Multi-Stage All Metal Mulching System (WG509)
with the Pro Gutter Attachment if I can vavcume the leaves from the gutters when hey are dry.Can thisTRIVAC accomplish this with such a long smaller tube extension on the intake? If it can it will be the ideal tool for me,the reason I would like to vacuum the leaves is because the wind is blows when I clean the gutters and it blows them way on up the roof and as you stated that it needs to be done more than once. I can't reach them up high and they accumulate into the gutter again and plug up the down spout.
If it works (vacuuming) this will be the perfect tool for me..
with the Pro Gutter Attachment if I can vavcume the leaves from the gutters when hey are dry.Can thisTRIVAC accomplish this with such a long smaller tube extension on the intake? If it can it will be the ideal tool for me,the reason I would like to vacuum the leaves is because the wind is blows when I clean the gutters and it blows them way on up the roof and as you stated that it needs to be done more than once. I can't reach them up high and they accumulate into the gutter again and plug up the down spout.
If it works (vacuuming) this will be the perfect tool for me..
Written by a customer while visiting worx.com
Customer Rating
2
Just wasn't the right tool for me
on October 29, 2020
Posted by: Anonymous
from FLORIDA
Gender:Female
Have had it over a week but just got the chance to take out of the box. Really wanted this to be something I could use around the house but it just didn't work for me. It was cumbersome for me to use and a little heavy, awkward. Was afraid that it would be heavy when mulching leaves.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , November 5, 2020
Hi there!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. If you are experiencing further issues, please give our customer service line a call at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. If you are experiencing further issues, please give our customer service line a call at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Decent but having some doubts
on October 31, 2020
Posted by: Ralphie55
from Dewey, Ok.
Gender:Male
[This review was collected as part of a promotion.] Blowed a hole in the suction tube first time I used it.
This could be a major safety concern. What if someone was hit by flying debri.
I do like the power of the the metal impeller. Does a good job at mulching the leaves.
This could be a major safety concern. What if someone was hit by flying debri.
I do like the power of the the metal impeller. Does a good job at mulching the leaves.
Written by a customer while visiting worx.com
Customer Rating
5
Excellent
on November 1, 2020
Posted by: Anonymous
from Las Vegas NV
Gender:Male
An excellent tool! It does what the advertisers say it does! So easy to use!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 2, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trivac! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com