Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
1
Just did not work well. Sorry
on December 26, 2019
Posted by: ToddD
from Huntsville, AL
Gender:Male
[This review was collected as part of a promotion.] Purchased this in anticipation of fall leaves. I went out on a cold day after it rained the day before so the leaves were a little wet still. Attempted to Vacuum, then mulch, nothing really worked and the tool kept getting clogged up. I changed my electrical cord to no avail.
I finally put on my back pack gas mower and got the job done. I had hoped this unit would be better than my backpack so I could just bag the leaves. (With the backpack I have to blow them into a location then rake the leaves up.)
Applying for a refund.
No, I would not recommend this to a friend.
Response from worx.comBy Portia, Customer Experience , December 30, 2019
Hiya Todd! Thank you for taking the time out to share your exxperience with us! I hate that the Trivac did not meet your expectations 100% and that you have decided to return it. We appreciate you trying it out! Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
vac/blower
on December 26, 2019
Posted by: Doc 69
from Altoona, Ia
Gender:Male
[This review was collected as part of a promotion.] The vac/blower works great
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , December 27, 2019
Greetings from WORX! That is fantastic! We are happy to hear you are enjoying the WORX TRIVAC! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
HORRIBLE PRODUCT
on December 27, 2019
Posted by: 22madison22
Gender:Female
[This review was collected as part of a promotion.] I was thrilled to purchase this product, but was highly disappointed. The blower is sub-par and the mulcher burned out in the first 10 minutes. I will be returning this product.
No, I would not recommend this to a friend.
Response from worx.comBy Portia, Customer Experience , December 30, 2019
Thank you for taking the time to share your feedback with us! We recommend using the Trivac pointing at a 45-degree angle versus directly towards the ground when using in blower mode. We appreciate you trying out the WORX Trivac! I hate to hear that it did not meet your expectations 100% and that you have decided to return it. We still appreciate your honest feedback.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
works as advertise
on December 27, 2019
Posted by: jwallace
from new york
Gender:Male
have used it twice done the job
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , December 31, 2019
Greetings from WORX! That is perfect! We are happy to hear you are enjoying the WORX TRIVAC! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Good Tool
on December 28, 2019
Posted by: VacMan2019
from Tx
Gender:Male
I got this for Christmas, went out that day and filled a huge bag of leaves in a short time. I actually over did this a little as it was fairly easy to do the job.
I would recommend this to a friend!
Response from worx.comBy Portia, Customer Experience , December 31, 2019
Thank you for sharing this with us! We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Powerful
on December 28, 2019
Posted by: Kubla Khan
from Fayettville NC
Gender:Male
Used it to blow leaves and vacuum up dirt and acorns off of our ramp. It did a great job! Also cleaned up our shed! It was well worth the money!! Thank you for making a great product!
I would recommend this to a friend!
Response from worx.comBy Portia, Customer Experience , December 30, 2019
We are happy you have been impressed with the performance! Thank you for taking the time to share your feedback with us! Please note; we do not recommend the Trivac for use with acorns, nuts, gumballs, pine cones, branches, and anything that may become a projectile to reduce the risk of damage/and or injury. Use the blower mode to blow the leaves away from these debris into a pile, then switch to vacuum mode to vacuum up the dry leaves for mulching. If you have more questions, please contact out Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
on December 28, 2019
Posted by: Jacqui 18
from Nutley, New Jersey
Gender:Female
[This review was collected as part of a promotion.] I purchased theTRIVAC /with Multi Stage All Metal MulchingSystem fir my son in law for Christmas . He is in love with his New Vac and spent several hours cleaning up leaves the day after Christmas. He said it was his best gift. Thank you TRIVAC!
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , January 3, 2020
Greetings from WORX! That is awesome! We are super thrilled to hear you are enjoying the WORX TRIVAC! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
fantastic
on December 28, 2019
Posted by: Gabecif56
from New York
Gender:Male
[This review was collected as part of a promotion.] Received it as a Christmas present and loved it
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , December 30, 2019
Greetings from WORX! That is awesome! We are happy to hear you are enjoying the WORX TRIVAC! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com