Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
4
Makes life with leaves, easier!
on December 4, 2019
Posted by: BrandyZ
from Fort Walton Beach, FL
Gender:Female
Purchased this recently because I'm tired of having to fill bag after bag with leaves, because they blow around too easily so can't be piled and left for pick up. This leaf vac works well (I have never used a leaf vac before). It does get clogged easily with the large leaves (ones the size of my palm or larger), and that's my only complaint. I had to reach and pull leaves out of the end of the tube, and once had to turn it off and take the tube off to unclog it. I also wish it were designed for 2-handed operation, as it does get heavy after a while. Overall though, it vacs up the leaves (esp smaller ones) and does a good job of mulching them, so I can pour the mulch around other plants/flowerbeds instead of piling it all up for waste management to dispose of. It is noisy, but that's not unexpected. Take care not to vac up rocks or twigs (which is difficult in my yard because it has no grass). So far, I'm glad I got the vac on sale and pleased with my purchase! This is not my first Worx product purchase, and likely won't be my last.
I would recommend this to a friend!
Response from worx.comBy Portia M. , Customer Experience , December 10, 2019
We were tired of you having to fill bag after bag with leaves as well! We are so happy to know that you are now the proud owner of a WORX Trivac! Thank you for taking the time to share your feedback and review! We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Worx great!
on December 7, 2019
Posted by: Yardwork19
from Ky
Gender:Female
We are on our 3rd season using this 3 in 1 blower/vacuum/mulcher. Sucks up and chews those leaves in no time. Saves on the number of bags needed too. I would really like to see the stitching improved on the bag close to the orange collar that connects to the machine. We ordered an extra bag with our first one and the stitching on both bags is giving out in that area. A little bit more power and a bigger intake nozzle would also be on my wish list. We now have 2 and fall cleanup is much faster and easier now.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , December 10, 2019
Thank you for sharing this awesome review with us! We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Not impressed
on December 8, 2019
Posted by: Cage1375
from Philadelphia, PA
Gender:Male
[This review was collected as part of a promotion.] Vacuum tube clogs too easily.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M. , Customer Experience , December 11, 2019
Thank you for sharing you experience with us. Please avoid wet leaves, as this can cause clogging. We are more than happy to help and ensure you get the best experience out of your Trivac. Please feel free to give us a call if you have questions at 866-354-9679 Monday through Friday from 9 am until 6 pm EST.
Written by a customer while visiting worx.com
Customer Rating
4
Great features
on December 14, 2019
Posted by: Marla84
from Texas
The adjustable speed for the blower is an awesome feature. Also the dial to change from blower to mulches is so handy. Easily handles all the leaves and tiny branches from my oak tree.
I would recommend this to a friend!
Response from worx.comBy Portia, Customer Experience , December 17, 2019
Thank you for sharing your review with us! I'm happy to know you have enjoyed how easy it is to use! We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Really pleased with it, but...
on December 14, 2019
Posted by: Ertlguy
from Edmond Ok
Gender:Male
[This review was collected as part of a promotion.] Great design for leaf vacuum action. Doesn’t mulch as much as the Worx Turbine Fusion model (can tell by the weight of trash bag when full) but it picks up WAY better than the Fusion model.
Not as impressed with the blower side of the design, but my primary reason for purchase was leaf vacuuming so I am well pleased with it overall.
Only real complaint would be the length of the shoulder strap ...needs to be longer for us tall guys with long arms!
I would recommend this to a friend!
Response from worx.comBy Portia, Customer Experience , December 17, 2019
We value all of your feedback! Thank you for taking the time to share this with us! When using the blower try pointing the Trivac at a 45-degree angle versus directly towards the ground. We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use - lightweight
on December 15, 2019
Posted by: MAL225601
from Hicksville
Gender:Female
[This review was collected as part of a promotion.] Bought this after husband say infomercial, we have the weed wacker/edger combo and found it great so figured why not try the Trivac. Was not disappointed. Strong tool yet lightweight.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Rip off
on December 15, 2019
Posted by: dmurphy
from Middletown, Nj
Gender:Female
I bought this on Dec. 8, 2019 it came o Dec. 14, 2019 and went right into the garbage on Dec. 15,2019. The machine does not stay plugged in . What a waste of money.
No, I would not recommend this to a friend.
Response from worx.comBy Portia, Customer Experience , December 18, 2019
Thank you for taking the time to share your experience with us! I would like to learn more about the specific issue. Please be on the look out for a email from me shortly!
Written by a customer while visiting worx.com
Customer Rating
5
Great Chrstmas Gift
on December 16, 2019
Posted by: TOP The Old Marine
from Newhall, California
Gender:Male
Wife got it for me. It is wrapped and under the Tree. You'll have to wait for a review until after Christmas. I'm excited to start sucking up all the leaf's
I would recommend this to a friend!
Written by a customer while visiting worx.com